In-Demand Support analyst Jobs in Toowong, Qld

Application Support Analyst
Covetrus —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Work from home
- Parental leave
Test Analyst
Great Southern Bank —Brisbane QLD
- Contract
- Management
- SQL
- APIs
- Work from home
Test Analyst
Auto & General Holdings —Toowong QLD
- $80,000 - $87,000 a year
- Full-time
- Agile
- In-person
- Communication skills
- Work from home
- Parental leave
Quick Apply
Data Analyst
Hitachi —Brisbane QLD
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
Service Desk Analyst
Bolton Clarke —Brisbane QLD
- Full-time
- Computer Science
- Microsoft Office
- SQL
- Health insurance
- Employee assistance program
People Services Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Case management
- Parental leave
- Employee assistance program
Business Analyst
Accenture —Brisbane QLD
- Full-time
- Azure
- Analysis skills
- APIs
- Parental leave
APS5 - System Support Analyst
Aged Care Quality and Safety Commission —Brisbane QLD
- $89,135 - $96,829 a year
- Call employer
- Management
- Software troubleshooting
- Research
12d
Workplace Technology Analyst
Cognizant —Brisbane QLD
- $86,000 - $96,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
8d
Commercial Performance and Insight Analyst
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Work from home
Service Desk Analyst
Brennan IT —Brisbane QLD
- Weekend availability
- Azure
- Management
- Computer Science
14d
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Microsoft Outlook
- Management
Tax Undergraduate Analyst
Alvarez and Marsal —Brisbane QLD
- Part-time
- Master's degree
- Bachelor's degree
- Business
Identity and Access Management Analyst
Icon Group —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Parental leave
Data Engineer / BI Developer
Kanda —Brisbane QLD
- Call employer
- SQL
Quick Apply
HSM Analyst / Developer (Thales Luna / YubiHSM)
Accenture —Brisbane QLD
- Full-time
- Management
- Scripting
- On-the-job training
- Parental leave
Senior Systems Test Analyst
Bolton Clarke —Brisbane QLD
- Full-time
- Data analysis skills
- No degree
- SDLC
- Health insurance
- Employee assistance program
9d
Business Analyst
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Computer Science
- Business
- Health insurance
- Work from home
Automation Analyst
Auto & General Holdings —Toowong QLD
- Hybrid work
- Azure
- DevOps
- AWS
- Work from home
- Employee discount
Quick Apply
Cyber GRC Analyst - SEKURO
SEKURO —Brisbane QLD
- From $6,700 a month
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Health insurance
- Life insurance
Quick Apply
14d

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support analyst jobs near toowong, qld

Application Support Analyst

Covetrus -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Birthday leave
Work from home
Parental leave
Employee assistance program
Paid volunteer leave

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Customer service
Call centre
IT support
Application support
Communication skills

Full Job Description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

The Role

As an Application Support Analyst to our Veterinary Practice Clients, you are the first point of contact with a focus on providing Level 1 support to calls and queries. You will be joining a high performing team, committed to outstanding customer service delivery.

Your main responsibilities will be;

Providing excellent customer service, ensuring client system queries and issues are resolved satisfactorily.
Proactively responding to client queries via phone, email and chat as the first point of contact.
Opening, updating and closing client CRM tickets, ensuring service delivery KPI’s are met.
Investigation of client issues using pragmatic problem solving.
Recording accurate information notes on cases.
Identifying and re-directing calls and escalation of cases where required

About You

To be successful you will have;

University or Tafe qualifications in Information Technology will be advantageous.
1-2 years’ customer service / IT support / application support experience.
A true passion for customer and client service delivery demonstrated by your practical experience within a call centre, customer service or service desk environment.
Strong verbal and written communication skills.
Demonstrated experience with Microsoft Server, Desktop Operating Systems, Word, Excel, Access.
Previous experience with commercial CRM or support systems.
Entry level IT qualification or experience using RxWorks (Advantageous) .

Why Join Us?
At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life. Covetrus team members are eligible to access a suite of fantastic benefits, to help them look after themselves, their family and their beloved pets. These include –

Generous discounts on our range of animal health food & enrichment products.
Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources.
Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave.
Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations).
Free 24/7 access to our Employee Assistance Program.
Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards.
Professional development through our Leadership Development & Emerging Leadership courses.
Access to annual flu vaccinations.
Annual volunteer days.

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Apply Now

Refine Your Search

support analyst jobs in toowong, qld

Application Support Analyst

Test Analyst

Test Analyst

Data Analyst

Service Desk Analyst

People Services Analyst

Business Analyst

APS5 - System Support Analyst

Workplace Technology Analyst

Commercial Performance and Insight Analyst

Service Desk Analyst

IT Service Desk Analyst

Tax Undergraduate Analyst

Identity and Access Management Analyst

Data Engineer / BI Developer

HSM Analyst / Developer (Thales Luna / YubiHSM)

Senior Systems Test Analyst

Business Analyst

Automation Analyst

Cyber GRC Analyst - SEKURO

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