In-Demand Pet insurance team leader Jobs in Toowong, Qld

Team Leader Pet Insurance
Auto & General Holdings —Toowong QLD
- No degree
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Client Services Team Leader - Greencross Woolloongabba
Greencross Vets —Stones Corner QLD
- Full-time
- Management
- Customer service
- Clinic
- Health insurance
- Employee assistance program
Quick Apply
Assessing Support Team Leader
Auto & General Holdings —Enoggera QLD
- Management
- Customer service
- Analysis skills
- Parental leave
- Gym membership
Quick Apply
Client Care Representative
Animal Emergency Australia —Jindalee QLD
- $34.24 - $35.79 a year
- Weekend availability
- Customer service
- Nursing
- Employee assistance program
Quick Apply
11d
Claims Consultant - Veterinary Nurse
Auto & General Holdings —Toowong QLD
- Rotating roster
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Home Assessor
Auto & General Holdings —Toowong QLD
- Organisational skills
- Construction
- Communication skills
- Parental leave
- Gym membership
Quick Apply
5d
Assessing Support Officer
Auto & General Holdings —Underwood QLD
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Service & Retention Consultant Pet Insurance
Auto & General Holdings —Toowong QLD
- Rotating roster
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Personal Assistant
Auto & General Holdings —Toowong QLD
- Microsoft Office
- Administrative experience
- Communication skills
- Parental leave
- Gym membership
Quick Apply
6d
Senior People Systems Administrator
Auto & General Holdings —Toowong QLD
- Analysis skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
Senior Motor Claims Consultant - Technical
Auto & General Holdings —Toowong QLD
- Customer service
- In-person
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Test Analyst
Auto & General Holdings —Toowong QLD
- $80,000 - $87,000 a year
- Full-time
- Agile
- In-person
- Communication skills
- Work from home
- Parental leave
Quick Apply
Natural Perils & Geospatial Specialist
Auto & General Holdings —Toowong QLD
- Management
- Analysis skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
Natural Perils & Geospatial Manager
Auto & General Holdings —Toowong QLD
- SQL
- Machine learning
- Work from home
- Parental leave
Quick Apply
Performance Relationship Manager
Auto & General Holdings —Toowong QLD
- Microsoft Excel
- Management
- Construction
- Parental leave
- Employee discount
Quick Apply
12d
Rental Service Officer / Vehicle Service Agent
Europcar —Cannon Hill QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Senior Test Analyst
Auto & General Holdings —Toowong QLD
- Management
- Software development
- Agile
- Work from home
- Parental leave
Quick Apply
Fraud Analyst
Auto & General Holdings —Toowong QLD
- Administrative experience
- Analysis skills
- Computer skills
- Parental leave
- Employee discount
Quick Apply
12d
General Manager Product Delivery
Auto & General Holdings —Toowong QLD
- Bachelor's degree
- Financial services
- AI
- Parental leave
- Employee discount
Quick Apply
Assistant Company Secretary
Auto & General Holdings —Toowong QLD
- Google Suite
- Microsoft Office
- Financial services
- Work from home
- Parental leave
Quick Apply

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Team Leader Pet Insurance

Auto & General Holdings -
Toowong QLD

Quick Apply

Job Details

Benefits

Parental leave
Employee discount
Gym membership
Transportation links
Paid volunteer leave
Insurance services
Pet insurance

Qualifications

Leadership
Communication skills

Full Job Description

Purpose of the Role:

As our new Claims Team Leader, you will lead, engage with, develop and motivate a team of Claims Consultants to deliver exceptional customer service within a fast-paced and highly regulated call centre environment.

This role requires a strong understanding of the insurance industry, excellent communication and leadership skills, and a commitment to achieving high performance and continuous improvement.

You will:

Develop, coach & motivate a team, and lead them to execute a high standard of service and process adherence
Monitor and support the management of a portfolio of claims, including:
- Workload prioritisation and allocation
- Claim review and authorisation
- Technical product, process and system and compliance support
- Performance and progress reporting
Contribute to the development and implementation of strategic & operational activities that will continually improve Claims performance and on-going process & system development
Provide input into staffing requirements including recruitment and training
Identify and report potential risks or inadequate controls related to compliance or operational risks

Knowledge and Experience:

Previous Team Leader or equivalent experience
Ability to demonstrate excellent people leadership, create a winning culture & influence, develop and coach a high-performance team
Ability to demonstrate excellent people leadership in the workplace
Sound judgment skills and the ability to identify trends and opportunities

Ability to effectively analyse & resolve problems and manage conflict where required
A core focus on customer outcomes and relations and able to develop more efficient processes and procedures

Our Perks:

Location – Toowong: Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas

About us:

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

#LI-155866361_SR1

Secondary Hiring Leader - Karlee Cobby

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Refine Your Search

pet insurance team leader jobs in toowong, qld

Team Leader Pet Insurance

Client Services Team Leader - Greencross Woolloongabba

Assessing Support Team Leader

Client Care Representative

Claims Consultant - Veterinary Nurse

Home Assessor

Assessing Support Officer

Service & Retention Consultant Pet Insurance

Personal Assistant

Senior People Systems Administrator

Senior Motor Claims Consultant - Technical

Test Analyst

Natural Perils & Geospatial Specialist

Natural Perils & Geospatial Manager

Performance Relationship Manager

Rental Service Officer / Vehicle Service Agent

Senior Test Analyst

Fraud Analyst

General Manager Product Delivery

Assistant Company Secretary

I want to receive the latest job alert for pet insurance team leader in toowong, qld

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