The role
As a Personal Assistant, you will provide vital administrative and organisational support to our five General Managers across the Customer & Data division. You’ll play a key role in keeping things running smoothly—managing schedules, coordinating meetings, supporting internal processes, and helping the leadership team stay focused and effective. This is a fast-paced, diverse role that requires initiative, attention to detail, and the ability to juggle multiple priorities.
What You’ll Do:
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Provide daily secretarial and administrative support to General Managers
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Manage complex diaries, emails, travel arrangements, and agendas
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Coordinate internal and external meetings, events, and site visits across multiple office locations
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Prepare reports, presentations, and HR/IT documentation
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Take meeting minutes and follow up on action items
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Liaise with other departments and internal & external recruitment partners
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Support leave tracking, mandatory training compliance, and expense processing
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Provide support for committees, strategic projects and initiatives (eg: reporting writing, presentation development)
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Assist with divisional programs including Service Recognition and team events
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Champion confidentiality, compliance, and risk awareness across the division
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Provide backup support to other PAs and the Executive Assistant as needed
What Experience You’ll Bring
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Proven experience in a high-level administrative or PA role, ideally supporting senior leadership
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Exceptional diary management, coordination, and multitasking abilities
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Strong written and verbal communication skills
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Intermediate to advanced skills in Microsoft Office Suite and Google Workspace
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Excellent attention to detail, accuracy, and follow-through
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Confidence in managing small events and preparing professional presentations
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A proactive mindset and comfort working independently or within a team
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Flexibility to support a fast-moving, evolving division
Our Perks
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Location – Toowong with occasional travel required to other locations
Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. -
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
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Grow with us - we’ve got learning and professional development opportunities to suit everyone.
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Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
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Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
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Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
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Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
