In-Demand Manager fundraising Jobs in Toowong, Qld

External Dispute Resolution Case Manager
Auto & General Holdings —Toowong QLD
- Analysis skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
14d
Operations Manager - Everton Park State School P&C
Everton Park State School Parents & Citizens Association (P&C) —Everton Park QLD
- Up to $36 an hour
- Part-time
- Hybrid work
Quick Apply
9d
Practice Manager
National Dental Care —Newstead QLD
- $75,000 - $90,000 a year
- Full-time
- Front desk
- In-person
- Leadership
Quick Apply
Manager
Mater Group —Newstead QLD
- $124,394 - $133,248 a year
- Working with children
- Communication skills
- Health insurance
- Employee assistance program
4d
Sponsorship Manager
Auto & General Holdings —Toowong QLD
- Weekend availability
- Marketing
- Analysis skills
- Financial services
- Work from home
- Parental leave
Quick Apply
Field Sales Team Leader (Automotive)
Engage Direct —Newstead QLD
- $70,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Professional development assistance
Quick Apply
GHD Graduate Program 2026/27 - Power Advisory - Brisbane & Melbourne
GHD —Brisbane QLD
10d
Assessing Support Team Leader
Auto & General Holdings —Enoggera QLD
- Management
- Customer service
- Analysis skills
- Parental leave
- Gym membership
Quick Apply
5d
Coordinator
Mater Group —Newstead QLD
- Analysis skills
- Working with children
- Organisational skills
- Health insurance
- Employee assistance program
6d
Senior Business Analyst
Auto & General Holdings —Toowong QLD
- Communication skills
- SDLC
- Work from home
- Parental leave
Quick Apply
Project Manager
Auto & General Holdings —Toowong QLD
- PMP
- Analysis skills
- Organisational skills
- Parental leave
- Gym membership
Quick Apply
6d
Project Manager, Website
Mater Group —Newstead QLD
- $124,394 - $133,248 a year
- Working with children
- No degree
- Communication skills
- Health insurance
- Employee assistance program
7d
Change Analyst
Auto & General Holdings —Toowong QLD
- Management
- Analysis skills
- Bachelor's degree
- Work from home
- Parental leave
Quick Apply
University Campus Security - Toowoomba
Wilson Group —Brisbane QLD
- Weekend availability
- CPR Certification
- Management
- Customer service
- Health insurance
- Employee assistance program
10d
Recruitment Coordinator
Mater Group —South Brisbane QLD
- $39.79 - $44.25 an hour
- Part-time
- Databases
- Working with children
- Recruiting
- Health insurance
- Employee assistance program
11d
GHD Graduate Program 2026/27 – SQLD - Civil Engineers
GHD —Brisbane QLD
- Full-time
- Communication skills
Senior Marketing Manager (Maternity Leave Contract)
Orange Sky Australia —Stafford QLD
- Contract
- Analysis skills
- Recruiting
- Organisational skills
- Parental leave
- Employee assistance program
2d
Test Analyst
Auto & General Holdings —Toowong QLD
- $80,000 - $87,000 a year
- Full-time
- Agile
- In-person
- Communication skills
- Work from home
- Parental leave
Quick Apply
7d
Asia-Pacific Market Manager (Leisure Land Procurement) - South Bank, QLD
Global Supply —South Bank QLD
- Full-time
- Salesforce
- Hotel experience
- Health insurance
- Parental leave
9d
Delivery Lead
Auto & General Holdings —Toowong QLD
- Computer Science
- PMP
- Bachelor's degree
- Work from home
- Parental leave
Quick Apply
13d

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External Dispute Resolution Case Manager

Auto & General Holdings -
Toowong QLD

Quick Apply

Job Details

Permanent
14 days ago

Benefits

Work from home
Parental leave
Gym membership
Transportation links
Paid volunteer leave
Insurance services

Qualifications

Analysis skills
Communication skills

Full Job Description

The role

To manage the investigation and response to customer’s disputes, both direct from customers and the Australian Financial Complaints Authority (AFCA), aligned to both business and customer requirements, ensuring that all communication meets Code Compliance and Legal Requirements.

To provide support and advice to internal stakeholders on both a case by case and issue-oriented basis. To be stakeholder advocate and provide trusted, thorough, impartial, and empathetic Dispute Resolution.

Manage verbal and written customer disputes and AFCA referrals.
Achieve performance benchmarks for dispute resolution and reporting.
Maintain accurate records of customer interactions and dispute information.
Evaluate policies to resolve disputes effectively, balancing business and customer needs.
Identify opportunities for process improvements and support business objectives.
Communicate resolutions clearly and in compliance with privacy and legal standards.
Engage with Lines of Business to integrate dispute resolution perspectives.

What experience you’ll bring

Proven problem-solving and decision-making skills - ability to investigate information provided and break down problems and situations into simple lists of components and tasks
Strong negotiation abilities, creating win-win solutions.
Excellent written and verbal communication skills.
Effective time and workload management.
Analytical skills for navigating complex situations.
Commitment to customer service and attention to detail.
Ability to manage change and support team adaptation.
Managing change - ability to recognise, understand and support the need for change and anticipate the impact on the team and the individual.

Our Perks

Location: Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Work flexibility - with options to work from home one day per week post probation.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

manager fundraising jobs in toowong, qld

External Dispute Resolution Case Manager

Operations Manager - Everton Park State School P&C

Practice Manager

Manager

Sponsorship Manager

Field Sales Team Leader (Automotive)

GHD Graduate Program 2026/27 - Power Advisory - Brisbane & Melbourne

Assessing Support Team Leader

Coordinator

Senior Business Analyst

Project Manager

Project Manager, Website

Change Analyst

University Campus Security - Toowoomba

Recruitment Coordinator

GHD Graduate Program 2026/27 – SQLD - Civil Engineers

Senior Marketing Manager (Maternity Leave Contract)

Test Analyst

Asia-Pacific Market Manager (Leisure Land Procurement) - South Bank, QLD

Delivery Lead

I want to receive the latest job alert for manager fundraising in toowong, qld

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