In-Demand Information systems support analyst Jobs in Toowong, Qld

Information Systems Support Analyst
Compass Group Australia —Brisbane QLD
- $80,000 a year
- Full-time
- Microsoft Office
- Time management
ICT Business Analyst
7 Horses Enterprises Pty Ltd —Springwood QLD
- $84,000 - $92,000 a year
- Full-time
- CRM software
- Microsoft Excel
- ERP systems
- Employee discount
- Gym membership
Quick Apply
14d
Data Analyst
Hitachi —Brisbane QLD
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
Workplace Technology Analyst
Cognizant —Brisbane QLD
- $86,000 - $96,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
HSM Analyst / Developer (Thales Luna / YubiHSM)
Accenture —Brisbane QLD
- Full-time
- Management
- Scripting
- On-the-job training
- Parental leave
Power Platforms EOI
Seers digital —Brisbane QLD
- $140,000 - $165,000 a year
- Full-time
- Hybrid work
- Azure
- ERP systems
- SQL
Quick Apply
Data Analyst
Queensland Government —Brisbane QLD
- Temporary
- Azure
- Data analysis skills
- SQL
9d
Business Analyst
Accenture —Brisbane QLD
- Full-time
- Azure
- Analysis skills
- APIs
- Parental leave
Junior Integration Developer
Accenture —Brisbane QLD
- Full-time
- Azure
- Analysis skills
- APIs
- On-the-job training
- Parental leave
14d
Technical Business Analyst
Megaport —Brisbane QLD
- Full-time
- Remote
- Analysis skills
- Software development
- APIs
- Parental leave
Risk Support Analyst
Auto & General Holdings —Toowong QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Parental leave
Quick Apply
8d
System Analyst
Accenture —Brisbane QLD
- Full-time
- Writing skills
- SQL
- APIs
- Parental leave
Operations Engineer
Brock Solutions —Brisbane QLD
- Monday to Friday
- Schematics
- SQL
- Organisational skills
- Profit sharing
Data Analyst
Hitachi Rail —Brisbane QLD
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
2d
Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
3d
Consultant GIS Analyst
Environmental Standards, Inc. —Brisbane QLD
- Full-time
- SQL
Senior Financial Analyst, Planning & Performance
Griffith University —Nathan QLD
- $117,579.27 - $154,759.79 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- University
- Work from home
- Parental leave
Quick Apply
11d
Change Analyst - Transformation
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Communication skills
- Negotiation
- Health insurance
- Work from home
Business Analyst
Ausenco —Brisbane QLD
- Full-time
- Azure
- Computer Science
- SQL
Senior Analyst Performance
Urban Utilities —Fortitude Valley QLD
- Full-time
- Analysis skills
- Agile
- Communication skills
- Health insurance
- Parental leave

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information systems support analyst jobs near toowong, qld

Information Systems Support Analyst

Compass Group Australia -
Brisbane QLD

Apply Now

Job Details

Full-time
$80,000 a year

Qualifications

ITIL Certification
Microsoft Exchange
Microsoft Office
IT support
ServiceNow
Time management
VPN

Full Job Description

Information Systems Support Analyst

Brisbane office based, Southgate Avenue, Cannon Hill, QLD 4170

Base annual salary: $80,000.00
Be available to travel onsite to support IT services
2nd Level Hardware and Applications Support team

Join Compass Group Australia's D&T team and help keep our mission‑critical systems running smoothly across the business.

As an Information Systems Support Analyst, you’ll provide frontline technical support, manage escalated and problem tickets, and strengthen our ServiceNow/MyService processes through clear documentation and ITIL‑aligned practices. You’ll work closely with teams across the organisation to stabilise services, improve user experience, and turn complex issues into reliable, easy‑to‑use solutions. We welcome applications from IT professionals who are collaborative, detail‑focused, and passionate about making a real impact every day.

The Position

You'll work closely with infrastructure and applications teams to resolve major incidents, support Compass Group's internal systems (including network, voice, and desktop environments), and deliver exceptional IT services across our locations. The role includes remote support and occasional onsite travel, along with 2nd level assistance for external clients using Compass Group technologies.

Main responsibilities:

Act as an IS&T service analyst, managing escalated tickets, problem tickets and provide expert advice on common tickets
Create knowledge base articles in order to review and amend Service Desk policies and procedures
Work closely with third level infrastructure and applications teams to investigate problems and major incidents
Promptly resolve problems, troubleshoot & escalate to second or third level support to assist the broader team in providing a stable, effective IT solution for the business
Manage queries, trouble tickets, work orders and Requests for Service ensuring details are captured into Service Desk system and progress and outcomes communicated to the business according to agreed service levels and resolution targets
Provide internal systems support including switches, routers, servers, data & voice, and desktop for all users across Compass Group
Provide remote assistance as well
Travel onsite where required to support or deliver IT services to all Compass Group locations
Provide 2nd level support for external clients using Compass Group services or technology as required

The Person

We will be looking for candidates with the following attributes:

Minimum of 3 years’ experience in a Service Desk or IT support role
ITIL Certification
Strong Networking skills – SOHO Network support
Excellent oral and written English
Knowledge of local and wide area networks, including VPN
Knowledge of the Microsoft Office360 suite
Knowledge of Windows Server & Windows desktop environments
Knowledge of Microsoft Exchange Online
Effective organisational and time management skills
Ability to work autonomously and fit well within a team

Why Compass Group

Be part of Australia's largest food and support services company. You'll work across iconic venues and leading workplaces, partnering with experts in culinary, technology and sustainability to deliver experiences people love. We offer scale, career pathways, and the autonomy to shape strategies that deliver meaningful, measurable growth.

The Benefits

Working with a large global company means you can be assured that we have an attractive benefits program! This includes comprehensive learning & development offerings, a variety of recognition programs and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme! You can read all about these here: Why work at Compass

If you're ready to take the next step in your marketing career and contribute to something bigger, we want to hear from you! For any questions, doubts, or for a confidential chat, please reach out to us at [email protected] or [email protected]

We are committed to ensuring a recruitment process that is fair, inclusive, and accessible to all. If you require any adjustments or alternative methods of communication during the process, please let us know—our team will support you in the way that works best for you.

Apply Now

Refine Your Search

information systems support analyst jobs in toowong, qld

Information Systems Support Analyst

ICT Business Analyst

Data Analyst

Workplace Technology Analyst

HSM Analyst / Developer (Thales Luna / YubiHSM)

Power Platforms EOI

Data Analyst

Business Analyst

Junior Integration Developer

Technical Business Analyst

Risk Support Analyst

System Analyst

Operations Engineer

Data Analyst

Service Desk Analyst (QLD)

Consultant GIS Analyst

Senior Financial Analyst, Planning & Performance

Change Analyst - Transformation

Business Analyst

Senior Analyst Performance

I want to receive the latest job alert for information systems support analyst in toowong, qld

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