In-Demand Service leader Jobs in Toorak Vic

Executive Reception Team Leader
ISS —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
1d
Early Childhood Educator / Ed Leader - Mayfield Early Education Sandringham
Mayfield —Sandringham VIC
- Part-time
- Leadership
1d
Digitisation Operative - Public Records Office of Victoria | FTC
Ancestry.com —Melbourne VIC
- $28 an hour
- Urgently hiring
6d
Team Leader
Schnitz —Clayton VIC
- Part-time
- Hospitality
- Leadership
6d
Retail Merchandiser
BIG Brand Influence Group —Camberwell VIC
- $34.34 an hour
- Organisational skills
- Communication skills
Quick Apply
Service Advisor
Inchcape —Melbourne VIC
- Full-time
- Management
- Customer service
- Communication skills
12d
General Manager, Victoria Racing Club
Delaware North —Flemington VIC
4d
Yard Person
Bowens —Port Melbourne VIC
- Full-time
- Serving
- Customer service
- Organisational skills
- Employee assistance program
Client Service Leader - Telco Industry (Technology Consulting)
NCS Australia —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Parental leave
Quick Apply
5d
Apprenticeship Support Officer
Chisholm Institute —Dandenong VIC
- Full-time
- Customer service
- Education
- Organisational skills
- Employee assistance program
12d
Sales Professionals
Michael Hill —Greater Melbourne VIC
- Part-time
- Sales
- Communication skills
Head of Retail - Oceania
PUMA —Cremorne VIC
- Sales
- Merchandising
- AI
Personal Care Assistant - (PCA)
Nurse Next Door Home Care Services —Cheltenham VIC
- Caregiving
- Care plans
Counter Sales
Bowens —Port Melbourne VIC
- Full-time
- Serving
- Sales
- Customer service
- Employee assistance program
Network Scheduler
Dyson Group —Bundoora VIC
- Full-time
- Engineering
- Data analysis skills
- Administrative experience
Oracle Delivery Lead
Accenture —Melbourne VIC
- Full-time
- Business development
- Agile
- On-the-job training
11d
TeamKids - OSHC / Childcare - Coordinator (Director of Service)
TeamKids —Armadale VIC
- $84,914 a year
- Part-time
- Work from home
- Employee assistance program
Customer Service Team Leader
Auto & General Holdings —Malvern VIC
- Customer service
- Office
- In-person
- Parental leave
- Employee discount
Quick Apply
Service Coordinator
AVEO —Kew VIC
- $30.34 - $45.51 an hour
- Overtime
- Hospitality
- CPR Certification
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Team Leader Link-Up
The Victorian Aboriginal Child Care Agency (VACCA) —Preston VIC
- $110,110.00 - $114,980.32 a year
- Full-time
- Computer skills
- Leadership
- Parental leave

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Executive Reception Team Leader

ISS -
Melbourne VIC

Apply Now

Job Details

Full-time
1 day ago

Benefits

Employee discount
Salary packaging

Qualifications

Customer service
Microsoft Office
Administrative experience
Team management
Organisational skills
Leadership
Communication skills
Time management

Full Job Description

Job no: 540575
Work type: Full time
Location: Melbourne
Categories: Administration & Office Support, Workplace Experience, Customer Service

Location: Melbourne, CBD

Employment Type: Full-Time

Our team is growing and we are currently seeking people to join us in the position of Executive Reception Team Lead to work onsite at our national banking client’s head office in the Melbourne CBD. In this key role, you will be leading a team of Workplace Hosts/Corporate Concierge to deliver a seamless client experience on the executive floor.

The Executive Reception Team Lead will embody a passion for excellence and will be driven by the desire to provide each encounter enjoyable, exciting and personal and lead a team sharing those same values to ensure the swift and efficient turnaround of rooms within the meeting and event space to maximise productivity and utilisation.

As this is a site based role, the successful candidate will be working closely with a wide range of key stakeholders including the Executive Assistants on the floor.

The Position:

Lead and inspire a high-performing team of Workplace Hosts to deliver a friendly and engaging welcome experience and customer service, meeting all client expectations and acting as the face of our customer brand.
Manage all VIP meet and greet services for visitors to the Executive Floor, liaising with and proactively communicating with the Reception/Concierge Desk at ground floor entry level.
Embrace challenges as opportunities for creative solutions – we see every obstacle as a chance to shine!
Collaborate! Teamwork is everything. We work closely together to ensure every event runs seamlessly, creating an exceptional experience for our clients.
Drive solutions – Take on challenges with a proactive mindset and deliver results under pressure.
Lead with flexibility – Be adaptable to shifting priorities, while confidently communicating with teams and stakeholders.
Be the glue that holds it together – Coordinate moving parts, ensuring smooth operations while managing multiple tasks efficiently.
Foster strong relationships with the client and key stakeholders through effective communication and regular meetings, ensuring their needs are met with the highest standards of service.
Conduct daily, weekly, and monthly inspections to ensure maximum cleanliness and security. Record and address any maintenance and cleanliness issues promptly, and lead monthly walkthroughs with key stakeholders.

Our Benefits:

Competitive salary packaging
Access to staff discounts with wide range of companies
Ongoing learning and development opportunities
Internal opportunities within our global organisation
Positive company culture

Minimum criteria:

At least 5-7 years' experience in Workplace, hospitality, and stakeholder management.
Experience managing a team, rostering, delegation in Workplace Operations
Experience in a customer service role with an outstanding track record of delivering exceptional customer service.
Ability to be discreet and demonstrate confidentiality when required
Professional C-suite engagement skills
Immaculate personal presentation
Proficient in Microsoft Office suite
Capable of learning and adapting to new systems
Maintain composure and effectiveness in a fast-paced, high-pressure environment.
Strong proficiency in computer applications
Proven ability to work effectively in a team environment, fostering strong relationships with colleagues and stakeholders.
Hands-on leader who is willing to get involved in all aspects of operations, setting a positive example for the team.
Exceptional time management and organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
Strong written and verbal communication skills.
Proactive problem-solver who anticipates challenges and implements creative solutions, while adapting to changing priorities with ease.

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

Advertised: 20 Jul 2026 AUS Eastern Standard Time
Applications close:

Apply Now

Refine Your Search

service leader jobs in toorak vic

Executive Reception Team Leader

Early Childhood Educator / Ed Leader - Mayfield Early Education Sandringham

Digitisation Operative - Public Records Office of Victoria | FTC

Team Leader

Retail Merchandiser

Service Advisor

General Manager, Victoria Racing Club

Yard Person

Client Service Leader - Telco Industry (Technology Consulting)

Apprenticeship Support Officer

Sales Professionals

Head of Retail - Oceania

Personal Care Assistant - (PCA)

Counter Sales

Network Scheduler

Oracle Delivery Lead

TeamKids - OSHC / Childcare - Coordinator (Director of Service)

Customer Service Team Leader

Service Coordinator

Team Leader Link-Up

I want to receive the latest job alert for service leader in toorak vic

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