In-Demand Business analyst business Jobs in Thornlands, Qld

ICT Business Analyst
PowerHouse Hub —Eight Mile Plains QLD
- Up to $90,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- APIs
Quick Apply
3d
Business Analyst - Business Systems
Ozcare —Kangaroo Point QLD
- Communication skills
3d
Analyst (Business Bank Associate) - Health
Bank of Queensland —Newstead QLD
- Full-time
- Finance
- Analysis skills
- Business
- Parental leave
- Employee assistance program
Commercial Analyst, East
Freo Group Pty Ltd —Hendra QLD
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Work from home
- Employee discount
Quick Apply
Sales Support Analyst
Nixil —Eight Mile Plains QLD
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
Systems / Process Analyst
Darqtec —Beenleigh QLD
- Part-time
- Analysis skills
- Communication skills
Insolvency Analyst
DVT Mcleods —Brisbane QLD
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick Apply
7d
Junior Cyber Security Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Management
- Parental leave
- Employee assistance program
6d
Senior Commercial Analyst
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- SQL
- Work from home
- Parental leave
Commercial Analyst
VALD —Newstead QLD
- Full-time
- Microsoft Excel
- Communication skills
Quick Apply
FP&A Analyst
RB Global —Yatala QLD
- Full-time
- Administrative experience
Quick Apply
Energy Market Analyst
Shell —George Street QLD
- Full-time
- SQL
- Business development
- Analysis skills
- Parental leave
3d
Senior Data Analyst
WSP —Brisbane QLD
- Azure
- SQL
- AWS
COMMERCIAL CREDIT ANALYST
John Deere —Crestmead QLD
- Education
- AI
- Accounting
- Parental leave
7d
Analyst Programmer
Infoware Services —Hendra QLD
- Communication skills
Senior AML Systems and Data Analyst
Bank of Queensland —Newstead QLD
- Full-time
- SQL
- AI
- Parental leave
- Employee assistance program
ServiceNow Developer
AC3 —Brisbane QLD
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- Health insurance
Quick Apply
Senior Systems Engineer
Hitachi Rail —Brisbane QLD
- Full-time
- CAD
- Education
- Bachelor's degree
- Employee assistance program
Senior Traffic Modeller
WSP —Brisbane QLD
- Communication skills
- Employee stock purchase plan

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Business Analyst - Business Systems
Ozcare —Kangaroo Point QLD
Experience working with enterprise applications and business systems. Analyse and document business processes, system requirements and workflows.
3d
Business Systems Analyst
Tango Solutions —Brisbane QLD
1-2 years' experience in business systems analysis, business analysis, systems administration, or a similar role. C. System Implementation, Testing & Support:
$85,000 - $95,000 a year
Quick Apply
1d

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ICT Business Analyst

PowerHouse Hub
Eight Mile Plains QLD

Quick Apply

Job Details

Full-time
Up to $90,000 a year
3 days ago

Qualifications

Jira
Management
Data structures
Business analysis
Analysis skills
APIs
LMS
SaaS
Communication skills

Full Job Description

PowerHouse Hub – Mediasphere Holdings Pty Ltd
Brisbane – Eight Mile Plains
Full-Time – 38 hours per week
$90,000 + superannuation

About the Role

PowerHouse Hub is seeking an ICT Business Analyst to join our Brisbane-based team.

This is a hands-on role combining business analysis, SaaS solution configuration, project delivery, client engagement, product support and complex Helpdesk issue resolution.

Working with Product Owners, Project Managers, Development and QA teams, you will analyse business and client requirements, translate them into clear functional and technical specifications and help deliver practical solutions using our SaaS platform.

You’ll also work directly with clients, assist with platform configuration and implementation, investigate complex product and Helpdesk issues and contribute to the ongoing improvement of our products.

We are looking for someone who can quickly develop a strong understanding of our platform, work independently and take ownership of their responsibilities.

What You’ll Be Doing

Gather, analyse and document business, functional and technical requirements.
Analyse client business processes and identify how technology can support their operational requirements.
Prepare specifications, user stories, process maps, workflows and acceptance criteria.
Support the design and configuration of SaaS modules, workflows and client solutions.
Work with Project Managers, Product Owners, Development and QA teams throughout the solution delivery lifecycle.
Participate in Agile activities including sprint planning, stand-ups, reviews and retrospectives.
Act as a technical point of contact for key clients and assist with onboarding, configuration and integration requirements.
Participate in UAT, solution validation, demonstrations and testing.
Provide feedback to Product teams regarding enhancements and product improvements.
Work closely with the Helpdesk Coordinator to investigate and replicate complex product and system issues.
Determine whether issues require a development fix, configuration change or user guidance/training.
Act as a product Subject-Matter Expert (SME) for complex support issues.
Review and manage Jira issues and escalate to Project, Product or Development teams as required.
Work with QA and Development teams to test and validate fixes before release.
Identify recurring client and Helpdesk issues that may lead to product or process improvements.

What We’re Looking For

Experience in ICT business analysis, technical solutions, SaaS implementation, technical consulting or a similar technology role.
Experience gathering and documenting business and functional requirements.
Ability to translate business needs into clear specifications, user stories and workflows.
Experience working with SaaS or configurable software platforms.
Understanding of system configuration, workflows and integration concepts.
Experience working directly with clients and business stakeholders.
Experience working with Product, Project, Development or QA teams.
Ability to investigate and analyse software or system issues.
Strong analytical and problem-solving skills.
Excellent communication, stakeholder management and documentation skills.
Ability to manage multiple priorities and take responsibility for your work.

Highly Desirable

Experience with Learning Management Systems (LMS), learning technology or enterprise SaaS platforms will be highly regarded, particularly:

Implementing, configuring or supporting an LMS.
LMS workflows, user management, learning administration and reporting.
Agile software delivery and UAT.
SaaS configuration and integrations.
Jira or similar issue management platforms.
Client-facing SaaS implementation or technical support.
APIs, data structures or technical troubleshooting.

Previous experience with PowerHouse Hub products, particularly PowerHouse Upskill LMS, would be a significant advantage.

Qualifications

A relevant tertiary qualification in Information Technology, Information Systems, Computer Science, Business Information Systems, Business Analysis or a related discipline is desirable.

Work Experience

At least 3 years of relevant professional experience in business analysis, SaaS implementation or technical solutions.

About You

You’ll enjoy working at the intersection of clients, business requirements and technology.

You’ll be comfortable speaking with a client to understand their requirements, documenting those requirements for a Development team, helping configure a SaaS solution, investigating a complex Helpdesk issue and testing the resulting solution.

You’ll be analytical, organised, customer-focused and comfortable working collaboratively while taking ownership of your responsibilities.

Employment Details

Position: ICT Business Analyst / Technical Solutions Analyst
Employer: Mediasphere Holdings Pty Ltd trading as PowerHouse Hub
Location: Eight Mile Plains, Brisbane QLD
Work Arrangement: Office based with some flexibility for WFH days
Employment Type: Full-Time – 38 hours per week

Pay: Up to $90,000.00 per year

Work Location: Hybrid remote in Eight Mile Plains QLD

Quick Apply

Refine Your Search

business analyst business jobs in thornlands, qld

ICT Business Analyst

Business Analyst - Business Systems

Analyst (Business Bank Associate) - Health

Commercial Analyst, East

Sales Support Analyst

Systems / Process Analyst

Insolvency Analyst

Junior Cyber Security Analyst

Senior Commercial Analyst

Commercial Analyst

FP&A Analyst

Energy Market Analyst

Senior Data Analyst

COMMERCIAL CREDIT ANALYST

Analyst Programmer

Senior AML Systems and Data Analyst

ServiceNow Developer

Senior Systems Engineer

Senior Traffic Modeller

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