In-Demand Receptionist (guest service agent) Jobs in Tarneit Vic

Receptionist (Guest Service Agent) - Casual
Airport Tourist Village Melbourne —Attwood VIC
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
Quick Apply
1d
Guest Experience Agent / Hotel Receptionist
Park Inn by Radisson —Parkville VIC
- $24.95 - $45.47 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
Quick Apply
Guest Experience Expert (Front Desk Agent)
Marriott International, Inc —Docklands VIC
- Part-time
- Front desk
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
11d

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Guest Experience Agent / Hotel Receptionist
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Receptionist (Guest Service Agent) - Casual

Airport Tourist Village Melbourne
Attwood VIC

Quick Apply

Job Details

Casual
From $33.85 an hour
1 day ago

Qualifications

Hospitality
Customer service
Administrative experience
Computer skills
Communication skills
Office experience

Full Job Description

Receptionist (GSA) – Casual - Airport Tourist Village Melbourne – Attwood, VIC

About Us

Located in Attwood, just minutes from Melbourne Airport, Airport Tourist Village Melbourne (ATVM) offers guests a comfortable and convenient stay, with a focus on warm service and a welcoming environment.

We pride ourselves on creating a team culture that’s supportive, professional, and guest-focused. At ATVM, you’ll be part of a small, dedicated group that values collaboration and recognises the important role our front office team plays in shaping every guest experience.

About the Role:

As a Receptionist (Guest Service Agent), you’ll be the first point of contact for our guests and play an important role in ensuring their stay is smooth, welcoming and enjoyable.

This is a varied, hands-on casual position suited to someone who enjoys working with people, is confident using technology and can work independently in a busy front office environment.

You’ll be responsible for:

Welcoming and assisting guests with check-in, check-out and reservations
Managing reservations and guest information using our property management system, RMS
Responding to guest enquiries in person, by phone and via email
Processing payments and maintaining accurate records
Assisting with bookings through online travel agencies and booking platforms
Providing information about park facilities, local attractions and transport options
Handling guest requests and resolving issues professionally
Assisting with general front office and administrative tasks
Following after-hours and emergency procedures when required
Being available for occasional overnight/on-call shifts when required

About You:

We’re looking for someone who thrives in a customer-facing role and brings professionalism and energy to the front desk.

You will bring:

At least 1 year of experience in a receptionist, front office or customer service role, with hospitality experience highly regarded
Experience using a PMS such as RMS is highly regarded
Excellent communication and interpersonal skills
Strong computer and administration skills
Professional presentation and a positive, can-do attitude
The ability to remain calm and professional when dealing with guest issues
Flexibility to work across different shifts, including weekends
The ability to work independently as well as part of a small team
Current working rights in Australia

Role Details:

Casual position
Hourly rate: $33+ per hour
Location: Attwood, VIC, close to Melbourne Airport
Flexible availability required
Occasional overnight/on-call availability required

Why Join Us

At ATVM, you’ll enjoy a supportive and friendly team environment, with the opportunity to work in a varied role where no two days are the same. It’s a great chance to gain valuable experience in hospitality and be part of a team that genuinely cares about guest satisfaction.

How to Apply:

If this sounds like the right opportunity for you, please submit your resume and a short cover letter outlining your relevant experience.

For any confidential enquiries, please contact:

Vikas Khatri – General Manager

[email protected]

Job Type: Casual

Pay: From $33.85 per hour

Application Question(s):

How much notice are you required to give your current employer?
Have you previously used a property management system (PMS), such as RMS, Opera, Newbook or similar?

Options:
Yes, I have experience with RMS
Yes, I have used another PMS
No, but I am confident learning new systems
No experience with PMS

How would you rate your computer skills?

Options:
Basic
Good
Very good
Excellent

What days and times are you generally available to work?

Experience:

Hospitality: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

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receptionist (guest service agent) jobs in tarneit vic

Receptionist (Guest Service Agent) - Casual

Guest Experience Agent / Hotel Receptionist

Guest Experience Expert (Front Desk Agent)

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