In-Demand Safety specialist Jobs in Sydney Nsw

Safety Investigations Specialist III
Uber —Sydney NSW
- Weekend availability
- Customer service
- Writing skills
- Communication skills
22h
Rail Safety Coach
Sydney Trains —Burwood NSW
- $124,968 - $144,799 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Office
8d
Study Startup Specialist II (12-months contract)
PSI CRO —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
10d
Wellbeing Specialist
Asuria —Miranda NSW
- $80,000 - $90,000 a year
- Full-time
- Psychology
- Communication skills
- Parental leave
- Employee discount
Senior Patient Safety Specialist
AstraZeneca —Macquarie Park NSW
- Full-time
- Hybrid work
- In-person
- AI
- Negotiation
Care Partner
The Benevolent Society —Hurstville NSW
- $85,000 - $92,000 a year
- Full-time
- Hybrid work
- Customer service
- Case management
- Organisational skills
- Employee assistance program
11d
WHS Administrator
iHSEQ —Silverwater NSW
- $49,900 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Quality & Compliance Specialist
Koala —Sydney NSW
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Community Engagement Specialist
The Benevolent Society —Hurstville NSW
- $89,000 - $98,000 a year
- Weekend availability
- Management
- Business development
- No degree
- Employee assistance program
12d
FIFO Health and Safety Advisors
Compass Group Australia —Padstow NSW
- Full-time
- Leadership
- Free food
Senior Learning Specialist
Hitachi Construction Machinery —Parramatta NSW
- Overtime
- Education
- Bachelor's degree
- Business
- Parental leave
- Employee assistance program
Training and Development Specialist
Bayton Cleaning Co —Camperdown NSW
- $80,000 - $90,000 a year
- Full-time
- Analysis skills
- Human resources
- Cleaning
Quick Apply
Field BCI Specialist, Sydney, Australia
Synchron Inc. —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Remote
- Software troubleshooting
- Education
- Bachelor's degree
Quick Apply
Trainee - Unaccredited Position
NSW Health —Randwick NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Management
- Clinic
- Annual leave
- Parental leave
9d
NQS Partner - NSW South & ACT
Goodstart Early Learning —Alexandria NSW
- Full-time
- Analysis skills
- Gym membership
Workers Compensation Specialist
FedEx AMEA —Mascot NSW
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Health insurance
- Tuition reimbursement
12d
Research Strategist
Avant —Sydney NSW
- $250,000 a year
- Part-time
- Writing skills
- Research
- Master's degree
Talent Acquisition Specialist
Little Zaks —Ryde NSW
- Full-time
- Childcare
- Office
- Recruiting
- Employee assistance program
- Referral program
Quick Apply
4d
Course Coordinator
The Salvation Army —Bexley North NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Employee assistance program
10d
Program Specialist IV
Uber —Sydney NSW
- Full-time
- Google Suite
- Management
- Salesforce

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Safety Investigations Specialist III

Uber -
Sydney NSW

Apply Now

Job Details

Full-time
22 hours ago

Qualifications

Customer service
Writing skills
Communication skills

Full Job Description

About the Role

L4+ incident refers to a sequence of unwanted incidents taking place which lead to agitation and threat to the brand. It leads to uncertainty and causes major harm to the organization. The team detects early signs of brand risk and minimizes the damage against the negative consequences of the same. It not only affects the smooth functioning of the organization but also poses a threat to the brand name.

The role requires someone who can own and take ownership of a complete incident and not just a contact. The team does not deal with issues such as cancellation and route, but more in terms of a rider being harassed or a partner being assaulted. And this position needs to communicate with them directly.

What You'll Do

Work on critical incidents for both safety and non-safety issues reported by all the users, while providing world-class customer support through emails and phone calls.
Document all incidents & Collaborate with partners and work towards any solution ideal for the incident.
Audit the correct application of process and policy by the investigating agent
Analyze data and create root-cause analysis of high-level cases to identify areas for improvement.
Conducting project and program evaluations and providing feedback to help the team improve skills and abilities.
Coordinating with other departments and teams within the organization to ensure that the teams are working effectively and efficiently.
Managing and maintaining relationships with key stakeholders and cross-functional partners.
Representing the team and the organization in meetings and discussions with external stakeholders.
Contribute to building the team and the organization for long-term success.
Work in a hybrid set up - at least 50% of the time in office, and 50% of the time at home.
Providing insights by conducting root-cause analysis.

Basic Qualifications:

Graduate in any stream
At least 2 years of customer service and phone support experience
Professional communication skills (verbal and email writing)
Problem solving & critical Thinking + Detail-oriented
Stakeholder management
Decision-making
Should be able to document all incidents in detail following format and logic
Strong customer obsession attitude with evidence of taking independent and appropriate decisions for the customer
Outstanding spoken and written of English
Open to all modes of support (email, chat, and phone support)
Willingness to work in shifts (rotating day shifts, rotating weekend offs. Total working hours will be 40 hours a week, 5 days, 8 working hours each day)

Preferred Qualifications

Ability to stay calm under high-pressure situations
Strong eye for detail which includes identifying customer problems swiftly and accurately while solving queries as this can impact company relations

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

safety specialist jobs in sydney nsw

Safety Investigations Specialist III

Rail Safety Coach

Study Startup Specialist II (12-months contract)

Wellbeing Specialist

Senior Patient Safety Specialist

Care Partner

WHS Administrator

Quality & Compliance Specialist

Community Engagement Specialist

FIFO Health and Safety Advisors

Senior Learning Specialist

Training and Development Specialist

Field BCI Specialist, Sydney, Australia

Trainee - Unaccredited Position

NQS Partner - NSW South & ACT

Workers Compensation Specialist

Research Strategist

Talent Acquisition Specialist

Course Coordinator

Program Specialist IV

I want to receive the latest job alert for safety specialist in sydney nsw

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