A role that’s so much more than a front desk!
Totally Ortho Clinic is under exciting new ownership, and we’re building something special. Led by our Principal Specialist Orthodontist; King’s College London trained, and a clinical lecturer at the University of Sydney. We’re a practice on the way up, investing in our people, our technology and our patients. We’re looking for a warm, switched-on receptionist to be the heart of our front of house and grow with us, full time or part time.
This is more than a job
You won’t just answer phones and book appointments. You’ll be the first smile our patients meet, the calm in a busy day, and a genuine part of a team that solves problems together and takes pride in doing things brilliantly. If you love people, thrive on organisation, and want to be somewhere you can learn, grow and actually make a difference; keep reading.
Who you are
- Mature-minded, warm and genuinely lovely with people; patients, parents and team alike.
- Calm, organised and unflappable when the waiting room is full and the phone is ringing.
- A natural problem-solver who takes ownership rather than waiting to be asked.
- Confident with technology and quick to learn new systems.
- Experience in a medical or dental practice (dental or orthodontic reception a real plus).
What you’ll do
- Welcome and care for every patient and family, in person and on the phone.
- Manage the appointment book, recalls and scheduling to keep our days running beautifully.
- Handle payments, patient payment plans and accounts with accuracy and care.
- Keep our records and systems accurate, and our front of house warm and welcoming.
- Be a proactive, positive part of a close-knit team.
Why you’ll love it here
- A supportive, positive culture where you’re valued, not just employed.
- Genuine opportunities to learn, grow and take on more.
- A modern, forward-thinking specialist practice with a principal who leads by example.
- Competitive pay and a team that feels like family.
If this sounds like you, we’d genuinely love to hear from you. Tell us a little about yourself and why this role speaks to you. We read every application.
Apply now and come and grow with us at Totally Ortho.
Pay: $35.00 – $40.00 per hour
Work Location: In person
