In-Demand Customer service macquarie bank Jobs in Sydney Nsw

Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Senior Analyst, Governance - Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
- Work from home
Fraud Analyst - Night Team
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Work from home
Client Service Consultant - Wealth
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Typing
- Annual leave
- Work from home
Product Management | Home Loans
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Product management
- Annual leave
- Work from home
5d
Head of Business Management and Support | Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Budgeting
- AI
- Annual leave
- Work from home
AI Product Builder
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- Agile
- AI
- Annual leave
- Work from home
Senior Associate, Margining and Futures Operation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Work from home
Strategic Account Executive, Wealth Management
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Budgeting
- Time management
- Annual leave
- Work from home
Associate Director | Head of Asset Solutions
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Annual leave
- Work from home
3d
AI Governance Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
2026/2027 Macquarie Sports Scholarship - Sydney
Macquarie Group Limited —Sydney NSW
- Internship
- On-the-job training
Associate, Margining and Futures Operations
Macquarie Group Limited —Sydney NSW
- Contract
- Financial services
- Communication skills
Director of Product - Cards Platform
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Annual leave
- Work from home
Director of Product | Runtime Security Engineering
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Annual leave
- Work from home
Senior Product Management – Home Lending
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Financial services
- Annual leave
- Work from home
3d
Salesforce Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Salesforce
- APIs
- Annual leave
- Work from home
1d
Head of Design
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Annual leave
- Work from home
Senior Marketing Manager, Growth Marketing
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Research
- Analysis skills
- Annual leave
- Work from home
Integrity Office Analyst
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Financial services
- Communication skills
- Annual leave
- Work from home

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customer service macquarie bank jobs near sydney nsw

Client Service Consultant

Macquarie Group Limited -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time

Benefits

Matched giving program
Annual leave
Work from home
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging

Qualifications

Typing
Communication skills

Full Job Description

Our dynamic Client Service team are the friendly and knowledgeable first point of contact for our clients. They are dedicated to supporting customers of our retail bank through voice and live chat communication.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

As a Client Service Consultant, you will be responsible for understanding our clients' needs regarding their financial products and services. You will showcase your ability to ask insightful questions and provide effective solutions to our customers through voice and live chat communication. Additionally, you will identify and escalate issues to supervisors, including opportunities for enhancing our best practice guides, and direct queries to the appropriate support teams.

What you offer

Experience within a contact centre environment, handling a high volume of voice and live chat communication
Demonstrate your critical thinking skills to navigate and resolve multifaceted client issues by and provide advice on our products and services
Deliver excellent customer service while being empathetic and resolving queries in a timely manner
Ability to work effectively in a fast-paced environment while being mindful of targets
Exceptional communication skills, with a proven high level of accuracy and typing skills
Take pride in supporting and resolving client needs with an ability to adhere to standards by following contact centre processes and guidelines.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Banking and Financial Services

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

Apply Now

Refine Your Search

customer service macquarie bank jobs in sydney nsw

Client Service Consultant

Senior Analyst, Governance - Client Service and Support

Fraud Analyst - Night Team

Client Service Consultant - Wealth

Product Management | Home Loans

Head of Business Management and Support | Client Service and Support

AI Product Builder

Senior Associate, Margining and Futures Operation

Strategic Account Executive, Wealth Management

Associate Director | Head of Asset Solutions

AI Governance Manager

2026/2027 Macquarie Sports Scholarship - Sydney

Associate, Margining and Futures Operations

Director of Product - Cards Platform

Director of Product | Runtime Security Engineering

Senior Product Management – Home Lending

Salesforce Engineer

Head of Design

Senior Marketing Manager, Growth Marketing

Integrity Office Analyst

I want to receive the latest job alert for customer service macquarie bank in sydney nsw

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