In-Demand Agency lead Jobs in Sydney Nsw

Agency AM Team Lead
Accenture —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
Community Worker
Providence Disability and Ageing Support Services Pty Ltd —Sydney NSW
- $80,000 - $88,000 a year
- Full-time
- First Aid Certification
- Organisational skills
- In-person
Quick Apply
Development Coordinator, Amazon MGM Originals Australia, New Zealand
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick Apply
House Support Lead
Sahara Services Australia Pty Ltd —Mount Colah NSW
- $80,000 - $100,000 a year
- Full-time
- Management
- First Aid Certification
- In-person
- COVID-19 protective measures
- Parental leave
Quick Apply
9d
Transfer Agency, AVP
State Street —Sydney NSW
- Full-time
- Microsoft Excel
- Financial services
- Leadership
Contract Manager (Contract Administrator)
BIC Consolidated —Rhodes NSW
- $80,000 - $100,000 a year
- Full-time
- Management
- Administrative experience
- Cleaning
Quick Apply
11d
Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
2d
Agency Sales Lead
Are Media —Sydney NSW
- Full-time
- Sales
- Business development
- Leadership
- Parental leave
- Employee assistance program
National Account Manager - Independent Grocery
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Free food
Quick Apply
Measurement Lead - Regional
TikTok —Sydney NSW
- Management
- Research
- Analysis skills
Test Lead
O'Brien Glass Industries Limited —Padstow NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
- Employee discount
Office Manager
Connection Australia Student Services —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- English
- Office
- Microsoft Office
Quick Apply
Programming Coordinator
Sydney Opera House —Sydney NSW
- $81,993 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
4d
Call Centre Coach
Greenpeace Australia Pacific —Sydney NSW
- Full-time
- CRM software
- Sales
- Leadership
1d
Customer Service Representative
Tilray —Sydney NSW
- Full-time
- CRM software
- Salesforce
- ERP systems
22h
Advertising Sales Specialist
carsales —Sydney NSW
- Contract
- Hybrid work
- Management
- Sales
- Communication skills
- Parental leave
Quick Apply
4d
Executive Assistant
Ramsay Health Care —St Leonards NSW
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Referral program
Quick Apply
Business Change Lead
Banking Circle —Sydney NSW
- From $75,000 a year
- Full-time
- Finance
- In-person
Quick Apply
Office Manager
Jarnac Holdings trading as Sixt Alexandria —Alexandria NSW
- $80,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
7d

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Agency AM Team Lead

Accenture -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

CRM software
Management
Sales
Customer service
Analysis skills
Digital marketing
Recruiting
Leadership
Communication skills

Full Job Description

About the Opportunity

Accenture offers an exciting opportunity for a people-focused Sales Manager to lead and inspire a team of Agency Sales Representatives within Pinterest’s dynamic digital marketing environment. You will drive measurable outcomes for Pinterest by leveraging innovative ad solutions that help businesses build brand awareness, increase sales, and engage target audiences on their cutting-edge social media platform.

In this role, you will coach a world-class team to deliver exceptional customer experiences through strategic sales and account management. Beyond team leadership, you will develop programs to scale Pinterest’s operations, solve customer challenges, and drive revenue growth by delivering superior customer sales experiences.

As a successful candidate, your priorities will be your customers and team. You will mentor and coach the team to exceed customer expectations, identify sales opportunities, and optimize workflows. Success requires exceptional people management, analytical skills, a willingness to innovate, and a passion for driving revenue growth while thriving in a dynamic team environment.

Responsibilities

Manage a high-performing team of Agency Sales Representatives, dedicated to supporting and expanding both new and existing agency partnerships and their advertisers.
Drive revenue growth by setting and achieving strategic goals through effective go-to-market strategies, gap-to-goal plans, and consistent KPI management.
Analyze team and book-of-business performance to identify obstacles and implement solutions that enhance productivity and success.
Recruit, develop, coach, and retain top talent to build and maintain a high-performing Agency Sales team.
Foster a results-driven culture by motivating the team to meet and exceed individual and collective KPIs and targets.
Conduct regular one-on-one meetings with team members to review performance, set objectives, and provide actionable feedback for improvement.
Perform weekly call evaluations to ensure adherence to regulatory requirements, alignment with best practices, and consistency in customer engagement.
Provide leadership, mentorship, and development opportunities to empower team members while leveraging their strengths to drive optimal performance.
Oversee daily operations and workflows of the team, ensuring they are organized, efficient, and aligned with business goals.
Create a collaborative learning environment that encourages knowledge sharing and continuous improvement.
Act as an escalation point for complex or high-priority client queries, ensuring swift resolution and client satisfaction.
Ensure all client Service Level Agreement (SLA) targets are consistently met across key areas such as performance management, people management, quality assurance, recruitment, policy communication, transition management, and more.

Qualifications

Proven experience in leading an Agency Sales team within the digital marketing industry, with a strong understanding of the independent agency landscape in Australia and New Zealand.
Expertise in digital advertising, including demonstrated ability to forecast sales opportunities, set goals, and monitor sales activity effectively.
Experience in recruiting and hiring top talent for high-performing agency sales teams.
Strong business relationship management skills, with the ability to build effective partnerships across all levels of internal and external stakeholders.
Exceptional oral, written, presentation, and interpersonal communication skills.
Proficiency in CRM platforms or comparable sales force automation tools, with a solid understanding of their application in sales processes.
Comprehensive knowledge of technology and social media channels, with the ability to leverage these for business growth.
Proven ability to identify and lead initiatives that drive service improvements and operational efficiency.
Experience managing escalations from clients and internal teams within contact center or queue-based environments is a plus.
Demonstrated success in developing, measuring, and documenting improved efficiencies in workflows and system processes.
Strong leadership capabilities with the ability to articulate team goals, communicate a clear vision, and consistently deliver results.
Excellent influencing skills and a proven ability to collaborate with cross-functional business stakeholders effectively.
Outstanding customer service orientation, coupled with the ability to remain calm and professional under pressure.
High energy, passion for the role, and a positive attitude paired with a good sense of humor.

#LI-GM

Apply Now

Refine Your Search

agency lead jobs in sydney nsw

Agency AM Team Lead

Community Worker

Development Coordinator, Amazon MGM Originals Australia, New Zealand

Operations Manager

House Support Lead

Transfer Agency, AVP

Contract Manager (Contract Administrator)

Operations Manager - NDIS Service Provider

Agency Sales Lead

National Account Manager - Independent Grocery

Measurement Lead - Regional

Test Lead

Office Manager

Programming Coordinator

Call Centre Coach

Customer Service Representative

Advertising Sales Specialist

Executive Assistant

Business Change Lead

Office Manager

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