Taldumande Youth Services has been standing alongside children, young people and families experiencing complex disadvantage for more than 50 years. Our Residential Youth Justice Programs provide diversionary residential placements, intensive frontline support and coordinated casework for children and young people in contact with the youth justice system.
We are looking for a residential youth services leader who can supervise teams, strengthen practice quality, and ensure young people receive support that is safe, culturally
responsive, trauma-informed and focused on their individual goals.
ABOUT THE ROLE
Reporting to the Program Manager, you will supervise Residential Youth Justice Case Workers and Youth Workers and ensure the provision of professional casework and intensive support services for children and young people in residential youth justice diversionary placements.
This role combines team leadership, casework oversight, accommodation program responsibilities, stakeholder engagement, risk management and quality assurance. You will help staff deliver consistent, respectful and person-centred practice while maintaining strong relationships with families, government agencies and community partners.
WHAT YOU WILL DO
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Supervise Youth Workers and Case Workers, including recruiting, induction, team meetings, supervision, timesheets and staff development
- Oversee screening, assessment, case planning, support plans, service coordination, transitions and case closures
- Ensure holistic assessment of young people’s emotional, physical, developmental, cultural and safety needs
- Support high-quality residential practice, including appropriate boundaries, safe relationships, living skills programs and house operations
- Work collaboratively with DCJ, BASS, Police, NSW Health, education providers, families and other professionals
- Maintain accurate records, client files, data, risk assessments, incident reports and administrative systems in line with TYS policies
- Participate in the on-call roster and respond to emergency requests from staff and clients when required
- Oversee housing services that form a key part of TYS’s continuum of care, supporting positive outcomes for children and young people
ABOUT YOU
You are an experienced and steady residential youth services leader who understands the complexity of working with children and young people in contact with the youth justice system. You lead with professionalism, warmth and accountability, and you know how to support staff through challenging practice situations while keeping young people’s needs at the centre.
You will bring:
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Minimum three years’ experience leading and supporting a team working in youth residential services
- Sound knowledge of youth justice, homelessness, trauma-informed care, strengths-based practice and solution focused approaches
- Experience in supervision, staff support, performance development, administration, accountability and data management processes
- High-level verbal and written communication skills, with an approachable manner and the ability to build positive relationships
- Ability to work autonomously, contribute to a team environment and manage varying priorities in a residential setting
- A strong commitment to child safety, cultural safety, professional boundaries and ethical practice
ESSENTIAL REQUIREMENTS
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Relevant tertiary qualification in Social Work, Psychology, Community Services or equivalent
- Current Paid Working with Children Check to be provided prior to appointment
- Police Clearance Check to be provided prior to appointment
- Current unrestricted NSW Driver Licence
- Participation in the on-call roster and availability to respond in person to emergency requests from staff and clients
- Current First Aid Certificate and willingness to attend compulsory training
WHY TALDUMANDE YOUTH SERVICES
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A mission-driven organisation with 50+ years of impact for children, young people and families in NSW
- Generous salary and NFP salary packaging — meaningfully increase your take-home pay
- Paid maternity leave and birthday leave
- A genuine culture that invests in its people and takes staff wellbeing seriously
- A meaningful leadership role supporting residential youth justice diversionary programs and frontline teams
HOW TO APPLY
To apply, please submit your resume and a cover letter addressing the selection criteria.
Taldumande Youth Services is committed to child safety, cultural safety and equal opportunity employment.
We pride ourselves on being a child safe organisation and as such this position is subject to employment screening and requirements under Child Protection legislation Taldumande Youth Services is an Equal Employment Opportunity (EEO) employer and welcomes and encourages applications from people from Aboriginal and Torres Strait Islander (ATSI) backgrounds.
Applicants must have full working rights to work Australia to be considered.
Only shortlisted applicants will be contacted.
Please visit https://www.taldumande.org.au for more information
