In-Demand Trust safety Jobs in Sydney, Nsw

Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
8d
Trust & Safety Compliance Specialist
TikTok USDS JV —Sydney NSW
- Hybrid work
- Writing skills
- Education
- Bachelor's degree
Trust & Safety Compliance Specialist (Swing Shift)
TikTok USDS JV —Sydney NSW
- Hybrid work
- Writing skills
- Education
- Bachelor's degree
Teacher of Construction - TAFE NSW Construction Centre of Excellence
TAFE NSW —South Sydney NSW
- $96.26 an hour
- Management
- Organisational skills
- Construction experience
6d
Educator | Bexley
Bluebird Early Education —Bexley NSW
- Part-time
- Education
- First Aid Certification
- Employee discount
Regulatory Affairs Associate
Boston Scientific —Mascot NSW
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Employee assistance program
4d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
OOSH Relief Coordinator- Sydney Metro Region, NSW
The Extend Group —Bondi NSW
- $47 - $50 an hour
- Monday to Friday
- Management
- Master's degree
- Bachelor's degree
- Paid training
Quick Apply
Health, Safety and Environment Partner
Thales —Woolloomooloo NSW
- Full-time
- Management
- Construction experience
- In-person
- Health insurance
- Parental leave
13d
Post Adoption Intake & Support Worker
The Benevolent Society —Hurstville NSW
- $40.52 - $43.46 an hour
- Part-time
- Hybrid work
- Administrative experience
- No degree
- Work from home
- Employee assistance program
7d
Program Director - IT Airline Operations
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- ERP systems
- Master's degree
- Work from home
Project Manager
Schneider Electric —Macquarie Park NSW
- Full-time
- Hybrid work
- PMP
- Microsoft Office
- Master's degree
- Annual leave
- Opportunities for advancement
13d
Intake Officer - Sydney
Knowmore Legal Service —Sydney NSW
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Quick Apply
Community Engagement Manager, Data Centres (Australia)
Anthropic —Sydney NSW
- Hybrid work
- Education
- Bachelor's degree
- AI
- Parental leave
5d
PDR Technician – Cars24 (Sydney, NSW)
Cars24 —Sydney NSW
- Full-time
Quick Apply
Social Sport Officer
Macquarie University —Macquarie University NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Gym membership
5d
Service Technician
Kone —Mascot NSW
- Overtime
- Customer service
- Communication skills
13d
OOSH Coordinator- Belmore, NSW
The Extend Group —Belmore NSW
- $47.81 - $50.00 an hour
- Monday to Friday
- Management
- Master's degree
- Bachelor's degree
- Paid training
Quick Apply
14d
Machine Learning Engineer Graduate (Trust and Safety Engineering) - 2027 Start (BS/MS)
TikTok —Sydney NSW
- Doctoral degree
- Computer Science
- Engineering
QA Lead
Heidi —Sydney NSW
- Full-time
- Remote
- AI
- Work from home
- Parental leave
8d

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Service Delivery Manager - Onsite

NetStrategy Pty Ltd
North Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
8 days ago

Benefits

Visa sponsorship

Qualifications

ConnectWise
Azure
Management
IT infrastructure
ITIL
IT support
Problem management
Leadership
Communication skills
Negotiation

Full Job Description

What we're looking for:

We're looking for an experienced Service Delivery Manager to be based onsite at a Christian College in the Greater Western Sydney area. In this role you will be responsible for managing ICT technical team members and maintaining a strong service delivery culture.

Proven people leader with experience developing, mentoring, and motivating technical teams
Strong communicator who builds trust with staff and stakeholders at all levels
Customer-focused mindset, able to balance service quality, commercial outcomes, and team wellbeing
Calm under pressure, able to manage incidents, competing priorities, and escalations effectively
Accountable and outcomes-driven, with a focus on continuous improvement
Collaborative leader who fosters a positive, inclusive, and high-performance culture

Why NetStrategy?

A core tenet of NetStrategy’s long history of successful school partnerships is our understanding that technology is not the core business of a school, nor should it be. NetStrategy differs from other providers in the following way:

Education Focused: NetStrategy is the only wholly education focused provider in the Australian market.
Beyond IT support: As well as offering IT support services, NetStrategy provides specialised consulting and cybersecurity capability to our education clients.
Location: Our support and operations teams are comprised of specialist staff located within Australia, supported by trusted offshore team members.
Flexibility: NetStrategy understands the efficiencies gained by schools utilising our specialised staff, tools and services. While operating with a remote first approach, our staff are available to attend onsite when needed to support the school.
Track Record: NetStrategy has over 35 years’ experience supporting the Australian K-12 education sector and is trusted by approximately 400 schools nationally.
Collaborative Approach: NetStrategy believe in a truly collaborative approach, where we work alongside your IT team to ensure the best outcomes for your school while also upskilling of your team along the way.

Our Values

Own It
Go Further
Lift Others
Stay Grounded

More than just a role, NetStrategy will provide you with a career path and the satisfaction of knowing you are helping the lives of the next generations.

Skills and Experience

The successful applicant will demonstrate the following skills:

Strong interpersonal and communication skills; capable of negotiating requirements with clients and managing staff to achieve the required outcomes.
Proven experience with practical service delivery management including Service Management tools
An ability to establish rapport, maintain, and build relationships with team members, clients including management level
Real world experience with ITIL processes including such as Change Management, Problem Management, Incident Management, Event Management, and Service Level Management
An ability to develop meaningful reporting, and detailed analysis
Broad understanding of IT infrastructure and support environments, such as:

o end-user computing and service desk operations

o Microsoft 365, Azure / cloud services

o Networks, servers, and core infrastructure concepts

Ability to engage confidently with engineers, understand technical risks, and challenge assumptions
Demonstrated experience coaching and developing technical staff with the ability to set clear expectations, conduct performance conversations, and support career progression
Experience building engaged, resilient teams, particularly in high-demand support environments
Commitment to psychological safety, wellbeing, and sustainable workloads
Experience with ConnectWise or in Independent Schools would be an advantage.

To join the NetStrategy team you need the following characteristics:

Ability to adjust priorities and tasks based on customer needs and management direction.
Manage time effectively, meet deadlines and achieve established goals and objectives
Maintain knowledge of technologies and seeks out personal training to develop skills.

Note: NetStrategy is not in a position to offer visa sponsorship. Applications open to those with full Australian Work Rights. Only shortlisted candidates will be contacted.

Company Overview

For over 35 years, NetStrategy has partnered with Australian K–12 schools to deliver technology solutions that enhance learning without adding complexity. As the only wholly education-focused provider in the Australian market, we combine specialised IT support, consulting, and cybersecurity services with a collaborative approach that strengthens and uplifts in-house IT teams. Guided by our values—Own It, Stay Grounded, Lift Others, Go Further—we continue to deliver trusted, education-centric technology outcomes.

Quick Apply

Refine Your Search

trust safety jobs in sydney, nsw

Service Delivery Manager - Onsite

Trust & Safety Compliance Specialist

Trust & Safety Compliance Specialist (Swing Shift)

Teacher of Construction - TAFE NSW Construction Centre of Excellence

Educator | Bexley

Regulatory Affairs Associate

Freight Air Cargo Examination Officer - Sydney

OOSH Relief Coordinator- Sydney Metro Region, NSW

Health, Safety and Environment Partner

Post Adoption Intake & Support Worker

Program Director - IT Airline Operations

Project Manager

Intake Officer - Sydney

Community Engagement Manager, Data Centres (Australia)

PDR Technician – Cars24 (Sydney, NSW)

Social Sport Officer

Service Technician

OOSH Coordinator- Belmore, NSW

Machine Learning Engineer Graduate (Trust and Safety Engineering) - 2027 Start (BS/MS)

QA Lead

I want to receive the latest job alert for trust safety in sydney, nsw

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