In-Demand Transport officer Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
4d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Aviation Security Officers
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Weekend availability
- Customer service
- First Aid Certification
- Leadership
Program Support Officer
Transport For NSW —Mascot NSW
- $121,175 - $135,716 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
3d
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Student Service Officer (Admin)
Wellington Education Group —Sydney NSW
- $30 - $40 an hour
- Management
- Customer service
- Microsoft Office
- Professional development assistance
Quick Apply
3h
Customer Interface Property Information Administrative Officer
Transport For NSW —Macquarie Park NSW
- $100,123 - $110,138 a year
- Full-time
- Administrative experience
- Organisational skills
11d
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
3d
Senior Place Programs Officer
Transport For NSW —Mascot NSW
- $124,810 - $139,787 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Patient Transport Officer
St Vincent's Health Australia —Inner West NSW
- $68,396.19 a year
- Full-time
14d
Administration Officer Level 2 - Acute Geriatric Unit - Weekend Ward Clerk
Western Sydney Local Health District —Sydney NSW
- $34.93 - $36.09 an hour
- Weekends only
- Customer service
- Databases
- Administrative experience
6d
Static Security Guard
Black Ops Protection —Sydenham NSW
- $30 - $40 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
Quick Apply
13d
Fleet and Workshop Officer
Cumberland Council —Guildford NSW
- $1,836.08 - $2,111.49 a week
- Full-time
- Microsoft Excel
- Sales
- Research
- Health insurance
- Annual leave
4d
Patient Transport Officer
Absolute Medical Response —Sydney NSW
Medical Receptionist/ Administration Officer
Specialist Medical Services Group / Earlwood Medical Centre —Earlwood NSW
- $30 - $36 an hour
- Part-time
- Clinic
- Organisational skills
- In-person
Quick Apply
Residential Care Officer
Kinder Souls —Bankstown NSW
- $80,000 - $85,000 a year
- Full-time
- CPR Certification
- Medication administration
- First Aid Certification
Quick Apply
7d
Aviation Screening Officer (Rockhampton)
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Computer skills
- Communication skills
- Free parking
10d
Executive Support Officer
Safran —Bankstown NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Roster Officer
NSW Police Force —Gladesville NSW
- $102,936 - $106,182 a year
- Full-time
8d
Project Coordinator
NSW Police Force —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
8d

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$35.15 - $63.27 an hour
4 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $35.15 – $63.27 per hour

Work Location: In person

Quick Apply

Refine Your Search

transport officer jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Freight Air Cargo Examination Officer - Sydney

Aviation Security Officers

Program Support Officer

Authorised Officer

Student Service Officer (Admin)

Customer Interface Property Information Administrative Officer

Administrative Officer

Senior Place Programs Officer

Patient Transport Officer

Administration Officer Level 2 - Acute Geriatric Unit - Weekend Ward Clerk

Static Security Guard

Fleet and Workshop Officer

Patient Transport Officer

Medical Receptionist/ Administration Officer

Residential Care Officer

Aviation Screening Officer (Rockhampton)

Executive Support Officer

Roster Officer

Project Coordinator

I want to receive the latest job alert for transport officer in sydney, nsw

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