In-Demand Team leader interpreting Jobs in Sydney, Nsw

MNSW - Customer Service Officer
Multicultural NSW —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
9d
MNSW - Customer Service Officer
NSW Department of Communities and Justice —Parramatta NSW
- $84,659 - $92,701 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
9d
People Data Insights Analyst - Sydney/Brisbane
Cater Care Australia / Cater Care Services —Sydney NSW
- Part-time
- Microsoft Excel
- Analytics
Quick Apply
13d
Retail Network Planning Lead North
Australia Post —Redfern NSW
- Full-time
- Recruiting
3d
Senior Gardener / Landscaping Team Leader
At Your Service Property Maintenance —Sutherland Shire NSW
- $75,000 - $80,000 a year
- Urgently hiring
- First Aid Certification
- Leadership
- Communication skills
- Professional development assistance
Quick Apply
2d
Senior Operations Manager
NSW Health —St Leonards NSW
- $173,345 - $193,906 a year
- Temporary
- Management
- Analysis skills
- Leadership
10d
Senior Operations Manager
Health System Support Group —Sydney NSW
- $173,345 - $193,906 a year
- Full-time
- Management
- Analysis skills
- Leadership
9d
People & Culture Business Partner
Consolidated Power Projects Australia —Sydney NSW
- Full-time
- Communication skills
- Work from home
- Parental leave
Quick Apply
Counsel
Mastercard —St Leonards NSW
- Full-time
- Management
- Bachelor's degree
- Financial services
Payroll Coordinator (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Communication skills
Quick Apply
12d
SydneyMSK Consumer Involvement Lab Lead
University of Sydney —Camperdown NSW
- $103,185 a year
- Part-time
- Research
- Microsoft Office
- Analysis skills
11d
Group Business Development Manager
Millennium —Sydney NSW
- Full-time
- CRM software
- Business development
- Cleaning
10d
Senior Partner Development Manager, ANZ Partner
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Business development
- AWS
- Leadership
2d
Associate Director Centre of Excellence
Department of Customer Service —Sydney NSW
- $149,739 - $173,174 a year
- Full-time
- Employee assistance program
- Gym membership
5d
Sales Performance & Insights Analyst
CoStar Group —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Parental leave
9d
Administrative Officer
University of Sydney —Sydney NSW
- $93,345 - $104,515 a year
- Part-time
- CRM software
- Management
- Customer service
9d
CG Supervisor
DNEG —Sydney NSW
HR Operations Manager
Credit Corp —Sydney NSW
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
4d
Sales Performance & Insights Analyst
Domain Group —Pyrmont NSW
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Parental leave
2d
Market Research Manager
Domain Group —Pyrmont NSW
- Monday to Friday
- Microsoft Excel
- Management
- Research
2d

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team leader interpreting jobs near sydney, nsw

MNSW - Customer Service Officer

Multicultural NSW -
Sydney NSW

Apply Now

Job Details

Full-time
$84,659 - $92,701 a year
9 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Communication skills

Full Job Description

Multicultural NSW

Reference number

83664-44224738

Occupation

Administration Officers

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

Closing date

21 June 2026 at 11:59pm

Customer Service Officer

Location: Parramatta
Employment type: Temporary full-time positions for 6 months, with the possibility of extension or ongoing employment
Grade: 3/4
Salary: $84,659 - 92,701 pa plus employer contribution to superannuation and annual leave loading

Your role

In this role, you will contribute to the delivery of high-quality customer service within the business unit by providing advice and tailored solutions in line with agency policies and procedures. You will play a key part in supporting effective service delivery and achieving positive client outcomes.

You will assist in coordinating interpreting and translation services in a fast-paced, dynamic environment, applying sound judgement and prioritising competing demands. A strong commitment to service quality, attention to detail, and the ability to respond to changing needs will be essential to your success.

What you’ll do

Deliver accurate and timely interpreting and translation services with a strong focus on customer satisfaction
Engage with customers to understand their needs and determine appropriate solutions within policy guidelines
Resolve issues and record interactions within standard operating procedures
Escalate complex or sensitive issues to the team leader as required
Build and maintain effective relationships while providing support via phone, email, and other channels
Complete operational and administrative tasks related to service delivery in an online environment
Ensure high levels of accuracy, attention to detail, and compliance with procedures
Collaborate with team members, contribute to discussions, and support continuous service improvement
Provide administrative support to meet deadlines
Maintain confidentiality and comply with privacy and legislative requirements

What we’re looking for

Experience working in a customer service or contact centre environment
Exposure to coordinating bookings for services, ideally in a high-volume environment
Ability to manage competing priorities in a fast-paced setting
Strong problem-solving skills with the ability to use sound judgement
Excellent communication skills, both written and verbal
High level of digital literacy and experience using online service systems
Experience handling sensitive or confidential information
Demonstrated ability to build effective stakeholder relationships
Understanding of culturally diverse communities

To apply directly via the DCJ Careers site Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

We do work that really matters

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Can you describe a time you provided excellent customer service in a high volume or challenging environment? What was the outcome?

This role is required to be performed from the office 5 days per week in line with operational needs. Are you able to meet this requirement?

Applications close Sunday, 21 June 2026 at 11:59 PM AEST

Got a question?

For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Jelena Talic at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Poppy Sgro on 02 9765 3929 or via email at [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

Apply Now

Refine Your Search

team leader interpreting jobs in sydney, nsw

MNSW - Customer Service Officer

MNSW - Customer Service Officer

People Data Insights Analyst - Sydney/Brisbane

Retail Network Planning Lead North

Senior Gardener / Landscaping Team Leader

Senior Operations Manager

Senior Operations Manager

People & Culture Business Partner

Counsel

Payroll Coordinator (AU)

SydneyMSK Consumer Involvement Lab Lead

Group Business Development Manager

Senior Partner Development Manager, ANZ Partner

Associate Director Centre of Excellence

Sales Performance & Insights Analyst

Administrative Officer

CG Supervisor

HR Operations Manager

Sales Performance & Insights Analyst

Market Research Manager

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