In-Demand Support officer customer service nsw government Jobs in Sydney, Nsw

Access to Information Officer
Bayside City Council —Rockdale NSW
- $74,087.02 - $82,977.63 a year
- Full-time
- Administrative experience
- No degree
- Computer skills
- Parental leave
- Employee assistance program
13d
Administration Officer - The O’Brien Centre Reception
NSW Health —Darlinghurst NSW
- $66,608.03 - $68,817.27 a year
- Part-time
- Microsoft Office
- University
- Communication skills
5d
Field Research Officer - NSW - North Sydney
Roy Morgan —Chatswood NSW
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Administrative Support Officer
Department of Customer Service —Sydney NSW
- $84,659 - $95,482 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
4d
Customer Service Officer
Woollahra Municipal Council —Double Bay NSW
- $80,080 - $88,509 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Parental leave
- Gym membership
4d
Administration Officer
NSW Department of Communities and Justice —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
6d
Asset Performance Officer
NSW Department of Communities and Justice —Mascot NSW
- $99,938 - $110,271 a year
- Hybrid work
- Maintenance
- Construction
- Employee assistance program
13d
Field Research Officer - NSW - Sydney
Roy Morgan —Sydney NSW
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Field Research Officer - NSW - Mascot
Roy Morgan —Mascot NSW
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Administrative Officer
NSW Department of Communities and Justice —Parramatta NSW
- $84,659 - $92,701 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
4d
Technical Support Officer
NSW Health —St Leonards NSW
- $91,326 - $121,497 a year
- Temporary
- Management
- Microsoft Office
- Organisational skills
7d
Procurement Service Centre Officer
Treasury —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
3d
Security Officer
Certis Group —North Sydney NSW
- 12 hour shift
- CPR Certification
- Customer service
- Microsoft Office
- Opportunities for advancement
Technical Support Officer
Health System Support Group —Sydney NSW
- $87,813 - $121,497 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
7d
Stores and Logistics Officer, APS Level 5, National Measurement Institute
Department of Industry, Science, Energy & Resources —Sydney NSW
- $89,576 - $96,829 a year
- Part-time
- Remote
- Forklift
- Microsoft Office
- AI
- Annual leave
- Parental leave
3d
Assistant Operations Officer
Department of Customer Service —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Research
- Communication skills
13d
Intelligence Support Officer - Corrections Intelligence Group - Silverwater
NSW Department of Communities and Justice —Silverwater NSW
- $84,659 - $92,701 a year
- Full-time
- Office
- Administrative experience
- Data entry
4d
Patient Transport Officer
NSW Health —Darlinghurst NSW
- $65,765.35 a year
- Full-time
- University
17h
Project Officer - Whole of Gov EOI
NSW Department of Communities and Justice —Parramatta NSW
- $113,574 - $125,720 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- Communication skills
- Employee assistance program
11d
Aviation Security Duty Shift Manager
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- 12 hour shift
- CPR Certification
- Management
- Customer service
- Paid training

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Access to Information Officer

Bayside City Council -
Rockdale NSW

Apply Now

Job Details

Permanent | Full-time
$74,087.02 - $82,977.63 a year
13 days ago

Benefits

Parental leave
Employee assistance program
Gym membership
Transportation links

Qualifications

Administrative experience
Records management
Computer skills
Financial services
Working with Children Check
Document management systems
Communication skills

Full Job Description

Access to Information Officer

Permanent Full Time Position, 35 hours per week
Located in Rockdale, close to public transport
$74,087 - $82,977 per annum plus 12% superannuation

Our team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Performance directorate underpins the delivery of service excellence by providing expertise in financial services, procurement, governance, customer experience, property services and business technology.

This is an exciting opportunity for an autonomous individual to provide accurate, timely access to information to support the business and our customers.

About the role

The Access to Information Officer is responsible for providing high-quality customer service and supporting the provision of access to information to customers andto meet the statutory requirements.

The successful candidate will see themselves as a valuable team member who will :

Provide information and assist with information issues to respond to requests for information from a range of sources.
Provide advice and support to Council business units to support effective practices in the provision of information.
Maintain information request records using Council’s Electronic Document Management System (EDRMS) to enable correct storage, access and retrieval of information.
Promote the positive and collaborative culture and values of the organisation through open, fair and transparent decision making and ethical, professional behaviour.
Maintain and contribute to the update of Council’s access to information register.
Work in collaboration with and assist the team, manager and other key stakeholders to achieve business unit goals, work requests, demands and Council priorities.
Undertake other information tasks and projects (as required).

About you

We are looking for a someone who demonstrates:

Higher School Certificate and/or relevant experience in Information, Business Administration or Records management.
Demonstrated experience working in processing access to information applications such as Government Information (PublicAccess) Act, Dividing Fence applications and/or subpoenas.
High level of accuracy and strong attention to detail.
Excellent verbal and written communication skills.
Excellent interpersonal skills with the ability to work independently and collaboratively in a team environment.
Ability to exercise initiative, prioritise and meet deadlines.
Strong computer skills and ability to work within a range of electronic programs.
Commitment to continuous improvement.

Our benefits and culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

On top of the competitive salary, our people enjoy:

9 day fortnight
3 extra days off during Christmas each year
15 days sick leave each year
2 days health and wellbeing days each year
Gym membership discounts
Additional parental leave entitlements for parents
Access to our Employee Assistance Program (EAP)

Apply now

Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. Please use Google Chrome or MS Edge when submitting your application. If you experience any technical issues, please contact us at [email protected] .

Closing Date: Wednesday, 1 July 2026

Salary range: From $74,087.02 to $82,977.63 per annum plus 12% superannuation
(changes in salary and benefits may be changed with the adoption of the NSW LG Award conditions from 1 July 2026)

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.

Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence.

Apply Now

Refine Your Search

support officer customer service nsw government jobs in sydney, nsw

Access to Information Officer

Administration Officer - The O’Brien Centre Reception

Field Research Officer - NSW - North Sydney

Administrative Support Officer

Customer Service Officer

Administration Officer

Asset Performance Officer

Field Research Officer - NSW - Sydney

Field Research Officer - NSW - Mascot

Administrative Officer

Technical Support Officer

Procurement Service Centre Officer

Security Officer

Technical Support Officer

Stores and Logistics Officer, APS Level 5, National Measurement Institute

Assistant Operations Officer

Intelligence Support Officer - Corrections Intelligence Group - Silverwater

Patient Transport Officer

Project Officer - Whole of Gov EOI

Aviation Security Duty Shift Manager

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