In-Demand Student experience advisor Jobs in Sydney, Nsw

Student Experience Advisor
EDU Corporate Services Pty Limited —Sydney NSW
- $85,000 a year
- Full-time
- Management
- University
- Communication skills
Quick Apply
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Student Administration Officer Complaints
TAFE NSW —South Sydney NSW
- $97,771 - $105,290 a year
- Full-time
9d
Student Experience Advisor (Domestic)
EDU Corporate Services Pty Limited —Sydney NSW
- $85,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
Escala - Wealth Management - Graduate Opportunity
Focus Financial Partners —Sydney NSW
- Part-time
- Microsoft Excel
- Management
- Finance
12d
Full Stack Web Developer (Intern)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Student Recruitment Advisor
TAFE NSW —Meadowbank NSW
- $80,246 - $88,576 a year
- Temporary
- Sales
- Customer service
- Administrative experience
13d
2027 Sydney Traineeship Program
JPMorganChase —Sydney NSW
- Full-time
- Senior Secondary Certificate of Education
- No degree
- Recruiting
Summer Clerk - Legal
Société Générale —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Marketing/Admin Assistant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Assessor of Early Childhood Education and Care
TAFE NSW —Strathfield NSW
- $91,590 a year
- Part-time
2d
Service Desk & Field Support Team Lead – Centres of Excellence
TAFE NSW —Meadowbank NSW
- $168,598 a year
- Temporary
- No degree
5d
Escala - Wealth Management - Graduate Opportunity
Focus Partners Australia & Escala Partners —Sydney NSW
- Part-time
- Microsoft Excel
- Finance
- Administrative experience
Quick Apply
Junior Travel Consultant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Education Support Officer - Tourism & Hospitality
TAFE NSW —Ryde NSW
- $84,666 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
11h
Customer Relations Manager Hybrid
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Research
- Business development
- No degree
- Parental leave
Policy Analyst
TAFE NSW —Inner West NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Communication skills
Teacher of Construction - TAFE NSW Construction Centre of Excellence
TAFE NSW —South Sydney NSW
- $96.26 an hour
- Management
- Organisational skills
- Construction experience
14d
Careers and Pathways Advisor - Critical Minerals, SEO2
Department of Education —Parramatta NSW
- $174,905 a year
- Full-time
6d
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program

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Student Experience Advisor

EDU Corporate Services Pty Limited
Sydney NSW

Quick Apply

Job Details

Full-time
$85,000 a year

Qualifications

Management
First aid
Zendesk
Working with students
Diploma
LMS
Communication skills

Full Job Description

About EDU

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:

Australian Learning Group (ALG): VET provider for international students. Learn more about ALG.
Ikon Institute of Australia (Ikon): HE provider for domestic and international students. Learn more about Ikon.

About the role

The Student Experience Advisor serves as a dedicated champion for students, ensuring that every student feels supported, heard, and valued from the very first day they join the EDU community. By consistently exceeding service standards, this role transforms the administrative process into a warm, welcoming environment where students can truly thrive and feel at home.

Acting as a constant guide, the Advisor walks alongside students through every major milestone of their academic journey. From the initial excitement of orientation and the logistics of enrolment to the ultimate pride of graduation, this role is instrumental in making sure the entire student experience is seamless, positive, and deeply rewarding.

Key Responsibilities:

Provide accurate, timely expert advice, guidance and support to students in-person (at the front desk) and online (via email/Zendesk) concerning the administrative aspects of their studies.
Be the single point of contact for all non-academic student enquiries, with a focus on domestic students.
Respond and work to resolve student enquiries through case management, including maintaining appropriate records.
Support the Enrolments Coordinator to process tuition fee and other payments in collaboration with the finance team.
Issue student cards & other official student documentation.
Assist in maintaining the student database by ensuring accurate and complete records are entered.
Assist in sending locally relevant scheduled, ad-hoc, individual and bulk student communications via the CRM and student management systems.
Attend and contribute to regular team meetings.
Contribute to achieving domestic student retention targets through proactive student engagement and management.
Collaborate with the relevant team to support student engagement events and other formal events (orientation, graduation, etc)
Actively contribute to activities and discussions on achieving EDU student retention, identifying opportunities for improvement of processes and student experience.
Ensure that campus facilities and equipment are maintained, tidy and conducive to a quality learning experience.
Fulfil the fire warden and first aid duties on campus.
Ensure classrooms are configured for their intended use and approved capacity.

Education, Experience & Skills

One or more years of experience in student service within a higher education environment
Demonstrated experience working with student management systems, learning management systems and student service systems preferred, but not essential.
Diploma qualification or higher preferred.
Experience in working and engaging students from diverse backgrounds.
Excellent oral and written communication skills, with an ability to communicate to diverse student, staff and/or stakeholder groups.
Demonstrated ability to work under pressure, multi-task and prioritise to ensure successful completion of all responsibilities and tasks.
Demonstrated commitment to improving student experience.
Positive can do and helpful attitude.
Proficiency in Microsoft Office365
Cross cultural awareness
Excellent interpersonal skills with the ability to work autonomously and in a team

Why Join us?

A supportive team - When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.

Career progression - Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together

A positive and fun work environment- Work should be more than just a job—it should be an experience you enjoy!

Daily breakfast supplied - We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast?

Training and Development opportunities - Professional development allowance available to invest in your future & help you stay at the forefront of your field

Diversity & Inclusion - We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.

Next Steps

Apply online or send your resume and cover letter to [email protected]. Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified.

We look forward to receiving your application and potentially welcoming you to our team!

Quick Apply

Refine Your Search

student experience advisor jobs in sydney, nsw

Student Experience Advisor

Internship or Work Experience

Student Administration Officer Complaints

Student Experience Advisor (Domestic)

Escala - Wealth Management - Graduate Opportunity

Full Stack Web Developer (Intern)

Student Recruitment Advisor

2027 Sydney Traineeship Program

Summer Clerk - Legal

Marketing/Admin Assistant

Assessor of Early Childhood Education and Care

Service Desk & Field Support Team Lead – Centres of Excellence

Escala - Wealth Management - Graduate Opportunity

Junior Travel Consultant

Education Support Officer - Tourism & Hospitality

Customer Relations Manager Hybrid

Policy Analyst

Teacher of Construction - TAFE NSW Construction Centre of Excellence

Careers and Pathways Advisor - Critical Minerals, SEO2

Executive Assistant - Travel & Business Operations

I want to receive the latest job alert for student experience advisor in sydney, nsw

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