In-Demand service desk team leader Jobs in sydney, nsw

Venue Manager
The Kyah —Sydney NSW
- Full-time
- Office
Duty Manager
TFE Hotels —Sydney NSW
- $73,000 - $77,000 a year
- Full-time
Receptionist
Bupa —Sydney NSW
- Full-time
- Health insurance
- Gym membership
11d
Front Desk Reception Staff
Contour Clinics —Sydney NSW
- Customer service
Help Desk Operator
Cushman & Wakefield —Sydney NSW
- Full-time
- Communication skills
Quick Apply
1d
Commercial Cleaning Account Manager — Field & Client Services
Cleaneroo Commercial —Sydney NSW
- $88,000 - $104,000 a year
- Full-time
- Work from home
Quick Apply
1d
Transport Services Coordinator
Pickles Auctions —Belmore NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
1d
Guest Experience Expert
Marriott International, Inc —Sydney NSW
- Part-time
- Management
- Customer service
- Employee assistance program
2d
Receptionist
Compass Group Australia —Sydney NSW
- Full-time
- Organisational skills
- Front desk
- Communication skills
Bell Desk Attendants
Operations —Sydney NSW
- Hospitality
- Maintenance
- Computer skills
- Employee assistance program
Service Leader - SIL (Sydney)
United Foundation —Sydney NSW
- Nursing
- First Aid Certification
- Psychology
Bell Desk Supervisor (Bell Captain)
Shangri-La Hotels —The Rocks NSW
- Hospitality
- Supervising experience
- Leadership
Customer Service Officer
BGIS —Mascot NSW
- Part-time
- Management
- Maintenance
- Administrative experience
- Employee assistance program
- Referral program
Outbound Sales Representative
Amplify Music Education —Surry Hills NSW
- $65,000 - $115,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick Apply
2d
TEAM LEADER – BELL DESK
Park Hyatt Sydney —Sydney NSW
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Front Office Team Leader
AccorHotel —Thornleigh NSW
- Part-time
- Management
- Customer service
- Team management
Quick Apply
Front of House Lead
Findex —Sydney NSW
- Full-time
- Microsoft Office
- Supervising experience
- Front desk
Freight Forwarder, AOG
DSV —Alexandria NSW
- Full-time
- Analysis skills
- Communication skills
- Negotiation
Hospitality Coordinator
Zurich Insurance —North Sydney NSW
- Hybrid work
- Hospitality
- Customer service
- Administrative experience
- Parental leave
6d
Membership Manager
Fitness First —Sydney NSW
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
9d

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Venue Manager

The Kyah
Sydney NSW

Apply Now

Job Details

Full-time

Full Job Description

The Kyah

We are seeking a commercially minded Venue Manager to lead Kyah's day-to-day operations while actively driving the business forward.

This is a hands-on, floor-led leadership role, not an office-based position.

About Kyah

Kyah is a unique and evolving property located in Blackheath in the Blue Mountains. With additional assets across the group and future development plans underway, there is clear momentum and opportunity.

The property combines:

46 room accommodation
Blaq — a 150-seat restaurant and bar
A growing events and conferencing offering
Facilities across 2 acres with future wellness development planned

It is not a traditional hotel. The positioning is:

Relaxed, not casual
Confident, not loud
Considered, not corporate

The Role

The Venue Manager will take ownership of the property’s performance, guest experience, and team, while contributing to its ongoing evolution.

This role requires a balance of:

In the business (service, team, guest experience)
On the business (revenue, activation, performance)

The venue manager will:

Be highly visible across the property
Lead service from the front, particularly in Blaq
Oversee operations across accommodation, F&B, and events
Work closely with ownership on performance and direction

Operations & Guest Experience

Ensure a consistent, high-quality experience across all areas of the property
Maintain strong standards of service, presentation, and detail
Be present and engaged with guests, setting the tone for the venue

Leadership & Team Development

Lead, coach, and align an existing, capable team (notably kitchen and housekeeping)
Build a strong, positive, and accountable culture
Develop team capability while maintaining energy and consistency

Commercial Performance

Drive revenue performance across rooms, F&B, and events
Improve revenue quality (not just volume), including spend per guest
Actively identify and execute opportunities to grow midweek and quieter periods
Maintain discipline across labour, rostering, and cost control

Community Engagement

Build local relationships within Blackheath and the Blue Mountains
Strengthen Kyah’s presence as a local destination

Key Traits

Hands-on, visible leadership style and energised by being on the floor rather than behind a desk
Commercially aware and performance driven. Thinks beyond operations — focused on growth, improvement and revenue quality
Strong people leader, able to align and develop existing team, building culture and accountability without imposing a corporate framework
Confident communicator, comfortable with ownership interaction
Creative and entrepreneurial — brings ideas and initiative
Able to elevate the offering while maintaining Kyah’s relaxed, authentic identity

Working Environment

Collaborative ownership with hands-on involvement
Strong existing kitchen and housekeeping teams
Opportunity to influence the direction of the venue
Future growth across the group

Summary

This is a key leadership role within a growing hospitality business. We are looking for someone who will:

Lead from the front
Drive performance
Build culture
Contribute to the ongoing evolution of Kyah

Apply Now

Refine Your Search

service desk team leader jobs in sydney, nsw

Venue Manager

Duty Manager

Receptionist

Front Desk Reception Staff

Help Desk Operator

Commercial Cleaning Account Manager — Field & Client Services

Transport Services Coordinator

Guest Experience Expert

Receptionist

Bell Desk Attendants

Service Leader - SIL (Sydney)

Bell Desk Supervisor (Bell Captain)

Customer Service Officer

Outbound Sales Representative

TEAM LEADER – BELL DESK

Front Office Team Leader

Front of House Lead

Freight Forwarder, AOG

Hospitality Coordinator

Membership Manager

I want to receive the latest job alert for service desk team leader in sydney, nsw

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