In-Demand Resident services officer Jobs in Sydney, Nsw

Operational Support Officer
icare —Parramatta NSW
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
6d
Communications Officer
NSW Department of Communities and Justice —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Writing skills
- Communication skills
- Editing
- Parental leave
- Employee assistance program
5d
Programs Officer
Department of Education —Sydney NSW
- $116,981 - $129,492 a year
- Temporary
- Communication skills
- Teaching
- Opportunities for advancement
1d
Leisure and Lifestyle Officer
SUMMIT HEALTH CARE PTY LTD —Randwick NSW
- Part-time
- Customer service
- Organisational skills
- Computer skills
Quick Apply
Casual Customer Experience Officer
City of Parramatta Council —Parramatta NSW
- From $34.52 an hour
- Full-time
- Customer service
- Cash handling
- Health insurance
- Employee assistance program
13d
Lifestyle Officer
St Vincent's Health Australia —Inner West NSW
- Part-time
- Customer service
- Care plans
- Communication skills
- Employee assistance program
Quality Assurance Support Officer
Department of Education —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Opportunities for advancement
3d
Administration Support Officer
NSW Department of Communities and Justice —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
7d
Wellbeing Services Employee - Peakhurst Gardens
IRT —Peakhurst NSW
- Part-time
- First Aid Certification
- Communication skills
- Wellness program
- Employee assistance program
13d
Operational Support Officer
iCare External —Parramatta NSW
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
6d
Administration Support Officer
NSW Education Standards Authority —Sydney NSW
- $87,199 - $95,482 a year
- Temporary
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
2h
Roster Officer
NSW Police Force —Gladesville NSW
- $102,936 - $106,182 a year
- Full-time
1d
Governance Officer
City of Parramatta Council —Parramatta NSW
- $117,540.29 - $129,411.13 a year
- Full-time
- Hybrid work
- Management
- No degree
- Recruiting
- Health insurance
- Parental leave
Administrative Support Officer
NSW Police Force —Surry Hills NSW
- $87,199 - $95,482 a year
- Full-time
7d
Village Support Officer
Keyton —Pennant Hills NSW
- CPR Certification
- Customer service
- First Aid Certification
- Referral program
Communications Officer
NSW Trustee and Guardian —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Writing skills
- Communication skills
- Editing
- Parental leave
- Employee assistance program
4d
Customer Service Officer
City of Parramatta Council —Parramatta NSW
- From $81,327.89 a year
- Weekend availability
- Customer service
- Data entry
- Recruiting
- Health insurance
- Employee assistance program
1h
Bookings Officer
Nepean Blue Mountains Local Health District —Sydney NSW
- $35.84 - $36.96 an hour
- Part-time
- Administrative experience
- Education
- Data entry
- Employee assistance program
Residential Care Officer
SNL NETWORK PTY LTD —Fairfield NSW
- $90,000 - $98,000 a year
- Weekend availability
- Writing skills
- First Aid Certification
- In-person
Quick Apply
Business Support Officer
Fresh Hope Communities —Pendle Hill NSW
- Overtime
- Microsoft Excel
- Customer service
- Microsoft Office

I want to receive the latest job alert for resident services officer in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

resident services officer jobs near sydney, nsw

Administrative Assistant jobs in Sydney NSW

Program Officer jobs in Sydney NSW

Communications Officer jobs in Sydney NSW

Customer Service Representative jobs in Parramatta NSW

Operational Support Grade jobs in Remote

Support Program jobs in Sydney Nsw

Support Worker jobs in Perth Wa

Disability Support Worker jobs in Newcastle Nsw

No Experience Disability Support Worker jobs in Bathurst Nsw

Governance Officer jobs in Melbourne Vic

Public Health Officer jobs in Victoria

Governance Officer jobs in Canterbury Nsw

Customer Service Officer Council jobs in Melbourne Vic

Governance Officer jobs in Frankston Vic

Governance Officer jobs in Corryong Vic

Student Wellbeing Officer jobs in Perth Wa

Personal Care Assistant jobs in Melrose Park Sa

Administrative Assistant jobs in Cairns Qld

Poultry Assistant jobs in Point Cook Vic

Administrative Assistant jobs in Glenside Sa

Operational Support Officer

icare -
Parramatta NSW

Apply Now

Job Details

Temporary | Contract
6 days ago

Benefits

Employee assistance program
Gym membership

Qualifications

Customer service
Administrative experience
Organisational skills
Communication skills

Full Job Description

icare

Reference number

498889

Occupation

Insurance

Work type

Contract / Temporary

Location

Parramatta, Sydney City, Newcastle

Salary Information

Closing date

18 August 2026 at 11:55pm

About the Role

As an Operational Support Officer, you will play an important role in supporting the efficient and effective delivery of services to Lifetime Schemes customers.

This is a broad and varied role that offers significant learning opportunities across a range of operational processes. Working in a fast-paced environment, you will manage high-volume workflows, adapt to changing priorities and support a range of stakeholders across the business. Success in this role requires agility, strong problem-solving skills and the ability to quickly learn and navigate complex processes while maintaining a high level of accuracy and customer service.

Working as part of a collaborative and customer-focused team, you will provide a range of administrative and operational support services that enable frontline teams to deliver positive outcomes for the people we serve. You will work proactively with customers, providers and internal stakeholders to manage requests, coordinate information, maintain accurate records and ensure key processes are completed efficiently and in line with service standards.

This role is suited to someone who enjoys working in a fast-paced environment, takes pride in delivering high-quality support and is motivated by contributing to meaningful outcomes for customers. Through your strong organisational skills, attention to detail and collaborative approach, you will help support the delivery of Lifetime Schemes' strategic objectives while contributing to a culture of continuous improvement.

Benefits

A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
17.5% annual leave loading
icare day – access to an extra day’s leave
Comprehensive learning and development support aligned to icare’s Core Capabilities.
Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
Access to our Employee Assistance Program

Duties

As an Operational Support Officer, you will:

Support frontline teams to deliver exceptional service and positive outcomes for Lifetime Schemes customers.
Manage a variety of operational, administrative and customer support activities across multiple business processes.
Respond to customer, provider and stakeholder enquiries, delivering timely and professional support.
Build positive relationships with customers, providers and internal stakeholders to support effective service delivery.
Ensure records, correspondence, service requests and business processes are managed accurately and efficiently.
Utilise a range of digital systems and tools to support workflow management and operational excellence.
Contribute to a culture of continuous improvement by identifying opportunities to enhance service delivery and team effectiveness.
Manage high-volume workflows across multiple processes while effectively prioritising competing tasks and deadlines.
Support frontline teams by handling customer, provider and stakeholder enquiries via phone and email, ensuring a professional and customer-focused experience.

Skills & Experience

We're looking for someone who brings:

Experience in administration, operational support, customer service or a similar support-based role ideally across, health, rehabilitation, return to work, insurance or similar is preferred
Strong organisational skills and the ability to manage competing priorities
Excellent attention to detail and a commitment to accuracy
Strong written and verbal communication skills
Confidence working with digital systems and learning new technologies
A collaborative approach and the ability to build positive working relationships
A customer-focused mindset and commitment to delivering quality service
Initiative, adaptability and a willingness to identify opportunities for improvement
Demonstrated ability to work in a fast-paced environment with changing priorities and high-volume workloads.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

For more information about icare visit our website
icare operates a direct sourcing model so no agency introductions will be accepted
We are a Circle Back Initiative Employer – we commit to respond to every applicant
A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

Apply Now

Refine Your Search

resident services officer jobs in sydney, nsw

Operational Support Officer

Communications Officer

Programs Officer

Leisure and Lifestyle Officer

Casual Customer Experience Officer

Lifestyle Officer

Quality Assurance Support Officer

Administration Support Officer

Wellbeing Services Employee - Peakhurst Gardens

Operational Support Officer

Administration Support Officer

Roster Officer

Governance Officer

Administrative Support Officer

Village Support Officer

Communications Officer

Customer Service Officer

Bookings Officer

Residential Care Officer

Business Support Officer

I want to receive the latest job alert for resident services officer in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected