In-Demand Outbound customer service representative Jobs in Sydney, Nsw

Customer Care Representative
Markem-Imaje —Sydney NSW
- Customer service
- Salesforce
- ERP systems
- Work from home
- Employee assistance program
ICT Commercial Account Executive
Datadog —Barangaroo NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- AI
- Employee stock purchase plan
- Health insurance
Quick Apply
Sales Representative
Indeed —Sydney NSW
- $65,000 - $85,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Annual leave
Quick Apply
Credit Solutions Representative Parramatta
Francom —Sydney NSW
- Full-time
- Communication skills
- Negotiation
- Employee assistance program
Customer Success Representative
Weploy —Sydney NSW
- $65,000 a year
- Hybrid work
- Office
- Organisational skills
- Leadership
- Free food
Quick Apply
14d
Sales Development Representative – Phone Based (Inside/Outbound Sales/Lead Gen)
Viatek —Chatswood NSW
- Full-time
- Microsoft Access
- Sales
- Salesforce
Business Development Representative (Outbound)
HSI —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Salesforce
- Research
- Tuition reimbursement
- Employee assistance program
Quick Apply
Business Development Representative
BlackLine —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Call Centre Agent
IIQAF —Sydney NSW
- $75,000 - $80,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
Sales Development Representative
Valiant Finance —Surry Hills NSW
- Up to $80,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Employee assistance program
Quick Apply
7d
Telephone Sales Representative (Cold Caller)
Wonderful Global Pty Ltd —Chatswood NSW
- $30 - $38 an hour
- Contract
- Hybrid work
- Sales
- Customer service
Quick Apply
5d
Customer Support, Dispatch and Sales Team Leader
Ruttley Services —Chatswood NSW
- Full-time
- CRM software
- Management
- Customer service
Quick Apply
Operations Associate
Corpay —Sydney NSW
- Full-time
- Microsoft Excel
- Office
- Administrative experience
12d
Business Development Representative - Sydney
Fortinet —Sydney NSW
- Full-time
- Management
- Marketing
- Salesforce
Sales Development Representative | Fintech
The Argyle Network —Sydney NSW
- $60,000 a year
- Full-time
- Sales
- Salesforce
- Communication skills
Inside Sales & Customer Support Specialist
Avery Dennison —Silverwater NSW
- Full-time
- CRM software
- Sales
- Marketing
Quick Apply
Senior Business Development Representative
Wayflyer PTY Limited —Sydney NSW
- $79,500 - $80,500 a year
- Full-time
- Sales
- English
- Master's degree
- Health insurance
- Annual leave
Quick Apply
8d
Sales Development Representative
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Parental leave
Sales Development Representative
Rubrik Security Cloud —Sydney NSW
- CRM software
- Sales
- Customer service
13d
Customer Service Representative (CSR) - North Shore Chatswood
Ruttley Services —Chatswood NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply

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Customer Care Representative

Markem-Imaje -
Sydney NSW

Apply Now

Job Details

Benefits

Work from home
Employee assistance program

Qualifications

Customer service
SAP
Salesforce
ERP systems
Logistics
Customer relationship management
B2B
SAP ERP
Communication skills

Full Job Description

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role

Position Title: Customer Care Representative

The Customer Care Representative is responsible for Sales and service order processing, supply chain and inventory management, handling sales enquiries for spares, consumables and service contracts in compliance with the organisation’s polices and local regulations.

What you will do:

Process in a timely manner, customers' orders for Printers, spare parts and consumables and service contracts into the SAP ERP system including job creation and provide order acknowledgements that include but not limited to items, quantities confirmation, delivery dates of each PO within one working day upon receipt of order.
Responsible for tracking and expediting orders, coordinating same day deliveries and providing shipment tracking information and following up 3rd party logistics providers, couriers and customers regarding late deliveries, providing clear communication and resolutions for customers as required.
Serve as the point of contact for customer enquiries, feedback and claims including providing supporting documents as requested and following up all matters in a timely manner leading to positive customer experience.
Outbound calls to follow up customers who are due to renew or do not have service agreements or are not purchasing consumables and offer them our goods and services.
Prepare quotations for customers as required.
Collaborate with cross functional teams to meet and/or resolve customer requirements
Acquire and maintain sufficient company product and service knowledge to satisfy customer needs.
Perform all the above in accordance with our Quality Assurance and safety management systems.
Participate in continuous improvement projects and other duties as assigned.
Back up of some additional tasks such as issuance of PO and reorder point reviews etc from time to time.

What you need to have:

Min 3 years of customer service experience handling order processing, and logistics / supply chain aspects in an industrial environment with complex B2B interactions.
Good knowledge of SAP and Salesforce.com highly desirable.

Key Competencies:

Strong interpersonal and customer relationship management skills
Problem solving, decision making and prioritisation
Knowledge and work experience within fast moving consumer goods or industrial products
Excellent verbal and written communication skills that result in a clear presentation and understanding of details and facts
Team player that easily adapts to change, overcomes challenges, and uses creative means to solve problems
Capable of handling multiple tasks and assignments simultaneously while staying focused and responsive to commitments, deadlines and assignments
Demonstrate a high level of attention to detail, accuracy and a commitment to quality and total customer satisfaction

What we offer:

Growth opportunities within an international environment
Performance bonus and yearly merit increase based on performance
Free car park available
Flexible work arrangement, including the option to work from home one day per week
Employee Assistance Program (EAP)

You’ll only be the right candidate if you are aligned to our values and culture:

Collaborative entrepreneurial spirit
Winning through customers
High ethical standards, openness and trust
Expectations for results
Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you

#LI-DNI

Work Arrangement : Hybrid

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

<span style="font-family:"Calibri",sans-serif">Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

This position may be located in : APAC : Australia : New South Wales : Sydney

Sub Division: Direct Distribution Australia

Apply Now

Refine Your Search

outbound customer service representative jobs in sydney, nsw

Customer Care Representative

ICT Commercial Account Executive

Sales Representative

Credit Solutions Representative Parramatta

Customer Success Representative

Sales Development Representative – Phone Based (Inside/Outbound Sales/Lead Gen)

Business Development Representative (Outbound)

Business Development Representative

Call Centre Agent

Sales Development Representative

Telephone Sales Representative (Cold Caller)

Customer Support, Dispatch and Sales Team Leader

Operations Associate

Business Development Representative - Sydney

Sales Development Representative | Fintech

Inside Sales & Customer Support Specialist

Senior Business Development Representative

Sales Development Representative

Sales Development Representative

Customer Service Representative (CSR) - North Shore Chatswood

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