In-Demand Level banking role Jobs in Sydney, Nsw

Fraud & Scams Analyst Opportunities - Sydney
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Office
- Financial services
Banking Consultants across Sydney NSW
ANZ Banking Group —Sydney NSW
- Part-time
- Communication skills
2d
Loan Doc & Proc Analyst 1
Citi —Sydney NSW
- Full-time
- Education
- Bachelor's degree
- No degree
13d
Banking Platforms Consultant (all levels)
Accenture —Sydney NSW
- Full-time
- Leadership
- On-the-job training
- Parental leave
Enterprise Sales Manager
EatFirst —North Sydney NSW
- $100,000.00 - $172,363.73 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Parental leave
- Referral program
Quick Apply
Banking Consultant, Balmain NSW
ANZ Banking Group —Balmain NSW
- Part-time
- Communication skills
4d
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Analyst – Level 2
Conferma —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Assistant Accountant
ITV Studios Australia —Pyrmont NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Gym membership
Quick Apply
Receptionist/Administration
BJI Accountants —North Sydney NSW
- $35 - $40 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Support Agent - Strategic Accounts
Tyro Payments —Sydney NSW
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Work from home
6d
Finance Assistant
Library Council of NSW —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- AI
- Café
- Communication skills
- Employee assistance program
- Employee discount
8d
Customer Service / Sales / Office / Administrative Assistant - BONDI BEACH (Part Time 30h p/w)
CAROLOGY —Bondi Beach NSW
- $50,000 - $100,000 a year
- Part-time
- Sales
- Microsoft Office
- Administrative experience
- Employee discount
- Referral program
Quick Apply
5d
Global Corporate Banking Full Time Analyst - 2026 - Sydney
Bank of America —Sydney NSW
- Full-time
- English
- Master's degree
- Analysis skills
- On-the-job training
12d
Customer Experience Specialist
Healius Corp. —Sydney NSW
- Overtime
- Customer service
- Writing skills
- Communication skills
- Health insurance
- On-the-job training
Payments and Cards Team Member
AMP Limited —Sydney NSW
- Full-time
- Customer service
- Finance
- Data entry
17h
Banking Consultant, Eastgardens NSW
ANZ Banking Group —Eastgardens NSW
- Full-time
- Communication skills
2d
Team Assistant
Westpac —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Fraud & Scams Analyst Opportunities - Sydney

Commonwealth Bank -
Sydney NSW

Apply Now

Job Details

Full-time | Contract | Fixed term

Qualifications

Customer service
Financial services
Communication skills

Full Job Description

We are on the lookout for people interested in progressing their career in Fraud & Scams. All roles will be full time (38 hours per week) and in Sydney.

High volume call centre environment.
In office attendance for training is required. Once we’ve set you up for success, you will move to hybrid working with a mixture of working from home and office hub days.
In office requirement: 20%. E.g. If there are 20 working days in the month, you will need to attend the office 4 times that month.
If you're not a current employee you will be hired on a 12 month contract basis.

You must be willing to work a rotating roster in accordance with the operating hours. Operating hours:

Cards Fraud Analysts - 24 hours a day, 7 days a week
Digital Fraud Analysts - 6am-12am
Scams Analysts - 8am-12am

Do work that matters
The Fraud and Scams team is dedicated to safeguarding our customers by preventing fraudulent and scam-related activities and providing support to those customers affected. Through innovative technology and forward-thinking strategies, we proactively stay ahead of emerging threats to ensure robust protection. This is a phone-based customer service role supporting customers who are victims of Card Fraud and Scams and you will deliver excellent customer service and innovation when dealing with customer situations.

The Fraud and Scams Response Centre consists of seven group level functions: Bankwest, Card Fraud, Digital Fraud, Branch Fraud, Originations, Scams and Planning and Performance.

Key responsibilities include

Handling inbound and outbound calls related to potential scam or fraud activity.

Providing exceptional service to create peace of mind for customers during fraud/scam call enquiries.

Working in a high-paced environment with a passion to inspire customer confidence in fraud or scam situations.

Performing detection analysis on scam/fraud events and making sound decisions while following standard procedures.

Identifying and reporting on digital fraud trends.

Promptly escalating issues/risks as required.

Maintaining an up-to-date focus on financial crime, security trends, and emerging issues, and sharing knowledge obtained.

We’re interested in hearing from people who have

Strong problem-solving and decision-making capability.

High level of personal integrity and commitment to confidentiality and privacy principles.

Preferred experience in the Financial Services Industry, focusing on Online and Mobile roles.

Demonstrated excellence in customer service, including personal, written, and verbal skills.

Ability to resolve basic customer complaints.

This role involves managing high volumes of customer interactions, including handling complaints and emotionally taxing conversations. You may encounter aggressive or distressed customers. Success in this role requires emotional resilience, strong communication skills, and the ability to remain calm under pressure.

What will help you succeed?

Your strong customer service skills will help you build and maintain positive relationships with customers by resolving and identifying potential fraud/scam activity, ensuring effective banking. You will also demonstrate:

Think outside the box and provide the best solutions to meet customers' financial needs.

Perform well in an ambiguous environment.

Interact with a wide range of customers and colleagues.

If this sounds like you apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 13/08/2026

Apply Now

Refine Your Search

level banking role jobs in sydney, nsw

Fraud & Scams Analyst Opportunities - Sydney

Banking Consultants across Sydney NSW

Loan Doc & Proc Analyst 1

Banking Platforms Consultant (all levels)

Enterprise Sales Manager

Banking Consultant, Balmain NSW

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

Service Desk Analyst – Level 2

Assistant Accountant

Receptionist/Administration

Customer Support Agent - Strategic Accounts

Finance Assistant

Customer Service / Sales / Office / Administrative Assistant - BONDI BEACH (Part Time 30h p/w)

Global Corporate Banking Full Time Analyst - 2026 - Sydney

Customer Experience Specialist

Payments and Cards Team Member

Banking Consultant, Eastgardens NSW

Team Assistant

Client Service Consultant

Associate Managing Consultant, Advisors & Consulting Services, Deploy

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