In-Demand Home solutions advisor Jobs in Sydney, Nsw

Care Advisor - Care Connection
Catholic Healthcare —Kogarah NSW
- $46.35 an hour
- Full-time
- Customer service
- Office
- Microsoft Office
- Parental leave
- Gym membership
Quick Apply
9d
Customer Success Manager - Environmental Consultant
Bueno Analytics —Sydney NSW
- From $75,000 a year
- Full-time
- Hybrid work
- Management
- HVAC
- Leadership
- Employee stock purchase plan
- Annual leave
Quick Apply
8d
Customer Solutions Advisor - Full time - Sydney Airport
Vodafone —Mascot NSW
- Full-time
- On-the-job training
- Parental leave
10d
Customer Solutions Advisor - Full time - Hornsby
Vodafone —Hornsby NSW
- Full-time
- On-the-job training
- Parental leave
Customer Solutions Advisor - Full time - George Street
Vodafone —Sydney NSW
- Full-time
- On-the-job training
- Parental leave
4d
Associate HR Advisor
Domain Group —Pyrmont NSW
- Administrative experience
1d
Value Advisor, Value Management Office
Atlassian —Sydney NSW
- Remote
- Management
- Analysis skills
- Leadership
New Home Advisor
Metricon —Sydney NSW
- Weekend availability
- Communication skills
- Employee discount
Customer Success Manager, Mid-Market
Similarweb —Sydney NSW
- English
Insights Consultant
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Talent Acquisition Partner | NSW
TSA Riley —Sydney NSW
- Hybrid work
- Recruiting
- Construction
- Communication skills
11d
ICT Business Development Manager
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- CRM software
- Sales
- Business development
- Work from home
Quick Apply
11d
Engineer
WSP —Sydney NSW
- Engineering
- Employee stock purchase plan
- Parental leave
14d
Aladdin Client Engagement (ACE), Associate
BlackRock Investments —Sydney NSW
- Hybrid work
- In-person
- Leadership
- Communication skills
- Tuition reimbursement
- Work from home
People and Culture Partner
LEAP Legal Software —Sydney NSW
- $110,000 - $150,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Gym membership
- Free food
Quick Apply
Business Associate Commercial
Compass Group Australia —North Sydney NSW
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Budgeting
Insights Consultant
Circana —Blenheim Road NSW
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Parental leave
HR Systems & Process Team Manager
Uniting NSW.ACT —Parramatta NSW
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
8d
Account Manager
Cartology —Surry Hills NSW
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Communication skills
HR Systems & Process Team Manager
Uniting —Parramatta NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
9d

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home solutions advisor jobs near sydney, nsw

Care Advisor - Care Connection

Catholic Healthcare -
Kogarah NSW

Quick Apply

Job Details

Permanent | Full-time
$46.35 an hour
9 days ago

Benefits

Parental leave
Gym membership
Salary packaging

Qualifications

Customer service
Call centre
Microsoft Office
Case management
Discharge planning
Budgeting
Financial management
Care plans
Communication skills
Time management

Full Job Description

Discover a career where care goes both ways!

Hybrid role. Office based in Kogarah, Surry Hills or Lewisham and WFH
Permanent full time opportunity
$46.35 per hour + Superannuation + NFP Salary packaging

Catholic Healthcare now employs over 6,000 people and has been providing care and support to communities for more than 30 years. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
We are seeking a passionate and caring Care Advisor to join our Care Connections team. In this rewarding role, you will provide responsive, relationship-centred care management that delivers exceptional client outcomes, strengthens wellbeing, and supports older people to thrive safely and independently at home.

Day to day this role looks like:

Providing high-quality care management to support client independence, wellbeing and personal preferences
Building strong relationships with clients, families and carers to ensure a positive and personalised experience
Educating clients and their families on program guidelines, inclusions, exclusions and financial contributions
Undertaking person-centred care planning and maintaining care plans that clearly link client goals, risks, interventions and services
Completing comprehensive care reviews and screening tools to identify client needs and required referrals
Managing service delivery in accordance with client agreements, funding parameters and individual goals
Monitoring service utilisation and identifying opportunities to maximise client outcomes and funding use
Responding to client enquiries, incidents and complaints in a timely and professional manner
Collaborating with clinical, allied health, scheduling and operational teams to coordinate quality care and support
Identifying and escalating risks to ensure client safety and wellbeing
Supporting clients through changing care needs, including hospital discharge planning and service transitions
Promoting Catholic Healthcare’s services and value proposition while empowering clients to live independently with choice and control
Maintaining accurate and timely documentation within relevant client management systems

To be successful in this role you’ll need:

Previous experience working in a call centre, contact centre, customer service or other high-volume phone-based environment within the Aged Care, Home Care or Community
Demonstrated ability to manage a high volume of inbound and outbound calls while delivering exceptional customer service.
Strong problem-solving skills with the ability to think outside the box and identify practical solutions that meet client needs.
Ability to quickly assess situations, make informed decisions and resolve client enquiries at first point of contact where possible.
Strong stakeholder management skills and/or extensive case management experience
Sound understanding of aged care funding frameworks and care management principles
Strong customer service skills with the ability to build rapport with diverse clients, families and stakeholders
Excellent organisational and time management skills with the ability to prioritise competing demands
Ability to identify risk, escalate appropriately and support safe client outcomes
Strong verbal and written communication skills
Intermediate to advanced skills using Microsoft Office and client management systems
Demonstrated budgeting or financial management skills

What we can offer you:

Competitive hourly pay rate
Not-for-profit salary packaging benefits of up to $18,550 tax free
Fitness Passport discounted gym membership
Paid parental leave
Long Service Leave after 5 years
Career development and progression opportunities across a growing organisation
40+ locations across NSW and QLD if you choose to relocate
A values-based organisation that welcomes applicants from all faiths and backgrounds

At Catholic Healthcare, we believe our people make the difference. If you’re passionate about helping older Australians live independently and want to make a genuine impact in your community, we’d love to hear from you.
Apply online now!

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Quick Apply

Refine Your Search

home solutions advisor jobs in sydney, nsw

Care Advisor - Care Connection

Customer Success Manager - Environmental Consultant

Customer Solutions Advisor - Full time - Sydney Airport

Customer Solutions Advisor - Full time - Hornsby

Customer Solutions Advisor - Full time - George Street

Associate HR Advisor

Value Advisor, Value Management Office

New Home Advisor

Customer Success Manager, Mid-Market

Insights Consultant

Talent Acquisition Partner | NSW

ICT Business Development Manager

Engineer

Aladdin Client Engagement (ACE), Associate

People and Culture Partner

Business Associate Commercial

Insights Consultant

HR Systems & Process Team Manager

Account Manager

HR Systems & Process Team Manager

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