In-Demand Head of retail Jobs in Sydney, Nsw

Head of Loyalty - Retail
Endeavour Group —Barangaroo NSW
- Full-time
- Analysis skills
- Leadership
- Communication skills
4h
Head of Creative Studio
King Living —Turrella NSW
- Full-time
- AI
- Leadership
Quick Apply
5d
Head of Retail Sales
Royal Caribbean Group —North Sydney NSW
- Hospitality
- Management
- Sales
Head of Sales
Fisher & Paykel Appliances —Sydney NSW
- Full-time
- Sales
- Leadership
- Communication skills
- Parental leave
14d
Head of Social & Content
Red Rooster —Chatswood NSW
- Full-time
- Hybrid work
- Parental leave
- Free food
3d
Head of Pricing
Carma —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Free food
Quick Apply
JD Sports Head of Retail North
JD Sports Australia & New Zealand —Sydney NSW
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
Head of Enterprise
Airwallex —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
Regional Head of Entertainment - APAC
TCC Global —Sydney NSW
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Leadership
Quick Apply
Head of Merchandise Planning | Sydney HQ
Honey Birdette —Sydney NSW
- $175,000 - $185,000 a year
- Hybrid work
- Management
- Analysis skills
- Parental leave
- Gym membership
Head of Marketing & Sales
Superior Hair Extensions PTY LTD —Alexandria NSW
- $100,000 - $120,000 a year
- Full-time
- Sales
- Salesforce
- In-person
Quick Apply
4d
Senior Visual Merchandising Specialist
King Living —Turrella NSW
- Full-time
- CAD
- Merchandising
- Microsoft Office
Quick Apply
Head of HR
JD Sports Australia & New Zealand —Sydney NSW
- Hospitality
- Leadership
- Parental leave
- Employee assistance program
CASUAL SALES ASSISTANT - BROADWAY
Shaver Shop —Ultimo NSW
- Weekend availability
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
2h
Head of Account Management
Blue Light Card —Sydney NSW
- Hybrid work
- Sales
- Health insurance
- Annual leave
Head of Incident and Crisis Management
Superloop —Sydney NSW
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
9d
Head of FP&A ANZ
Reckitt —Sydney NSW
- Finance
- Business development
- Bachelor's degree
- Employee assistance program
- Life insurance
Customer Service Representative
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $70,000 - $120,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Professional development assistance
- Free food
Quick Apply
Associate Director | Head of Asset Solutions
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Annual leave
- Work from home
Head of Finance
Showpo —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- AI
- Leadership
- Parental leave
- Employee discount
Quick Apply

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head of retail jobs near sydney, nsw

Head of Loyalty - Retail

Endeavour Group -
Barangaroo NSW

Apply Now

Job Details

Full-time
4 hours ago

Qualifications

Analysis skills
Leadership
Communication skills
Marketing

Full Job Description

About Us

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

About the Role

Love what you do and leave your mark
Bring your Loyalty Marketing expertise to this Senior Leadership opportunity, across our two iconic brands - BWS & Dan Murphy’s
Be based in either Melbourne, or Sydney in this hybrid role

As the Head of Loyalty - Retail, you will report directly to the General Manager - Loyalty & Customer Strategy and lead a team of 4 direct reports.

In this critical leadership role, you will drive the strategic direction, growth, and commercial performance of our retail loyalty programs, anchored by a base of over 9 million members across 1,740+ Dan Murphy's and BWS stores, and a growing digital business.

You will leverage data-driven insights and innovative program mechanics to design compelling value propositions, deepen customer engagement, and embed loyalty signals across the entire retail customer journey.

Sound good? Read on.

Here's a snapshot of the responsibilities:

Strategic Loyalty Vision: Define and execute overarching loyalty strategies across the retail businesses, aligning with group commercial objectives and building a multi-year roadmap for program enhancement.
Program Design & Optimisation: Continuously evaluate and refine program mechanics, lifecycle frameworks, and reward offerings in partnership with Personalisation to maximize acquisition, retention, and engagement.
Commercial Performance Management: Own the P&L for retail loyalty programs, monitor key KPIs (active member growth, program ROI, member lifetime value), and partner with Merchandise and MixIn to commercialize strategic loyalty products.
Data Insights & Personalisation: Partner with Data and Personalisation teams to leverage customer analytics, drive deep behavior insights, and deliver highly relevant experiences across all retail touchpoints.
Cross-Functional Collaboration: Collaborate with Brand Marketing, Merchandise, Digital, Data, eCommerce, and MixIn teams to ensure seamless integration across in-store, online, and app channels.
Team Leadership & Development: Build, inspire, and mentor a high-performing team of 4 loyalty professionals, fostering a collaborative and innovative culture.

What do we need from you

Now let’s talk about you:

You bring 10+ years of experience in loyalty marketing, customer strategy, or CRM, with a strong track record of success within the retail or FMCG sector.
Deep understanding of loyalty program mechanics, best practices, emerging trends, and managing complex, multi-tiered loyalty programs.
Demonstrated ability to manage a P&L, drive revenue growth, build business cases, and optimize program ROI.
Strong analytical skills with experience interpreting complex customer data and utilizing personalization and analytics platforms to inform commercial strategy.
Proven experience leading and developing high-performing teams, with excellent communication and influencing skills across senior leadership and cross-functional teams.

The benefits are good too!

An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

What's in it for you?

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Head of Loyalty - Retail

Job ID: REF30209N

Barangaroo, NSW, 2000

Hybrid

Full-time

Apply Now

Refine Your Search

head of retail jobs in sydney, nsw

Head of Loyalty - Retail

Head of Creative Studio

Head of Retail Sales

Head of Sales

Head of Social & Content

Head of Pricing

JD Sports Head of Retail North

Head of Enterprise

Regional Head of Entertainment - APAC

Head of Merchandise Planning | Sydney HQ

Head of Marketing & Sales

Senior Visual Merchandising Specialist

Head of HR

CASUAL SALES ASSISTANT - BROADWAY

Head of Account Management

Head of Incident and Crisis Management

Head of FP&A ANZ

Customer Service Representative

Associate Director | Head of Asset Solutions

Head of Finance

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