WHO WE ARE
Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion and is now one of the world's leading sports fashion retailers. With over 3,400 stores worldwide and more than 70 stores across Australia and New Zealand, we continue to inspire the emerging generation through the universal culture of Sport, Music and Fashion.
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. At JD Sports, we don't follow trends, we help shape them.
THE OPPORTUNITY
Lead the Region. Shape the Future. Drive What’s Next.
At JD Sports, we're not standing still.
With continued growth across Australia and New Zealand, an ambitious store opening pipeline, and a relentless focus on delivering the best customer experience in sports fashion retail, we're creating a brand-new leadership role to help shape the next chapter of our journey.
We're looking for an exceptional Head of Retail – North to lead a significant portion of our ANZ retail network, partnering closely with the Director of Retail to drive commercial performance, develop high-performing leaders, and build a scalable retail operation ready for continued expansion.
This is a rare opportunity to step into a senior leadership role where you'll influence strategy, shape culture, lead through growth, and make a tangible impact on one of the world's leading sports fashion retailers.
What You’ll Be Doing
As Head of Retail - North, you'll lead through a team of Area and State leaders, creating the conditions for stores, people and performance to thrive, across NSW, ACT, QLD.
You'll be responsible for delivering sales and profit outcomes across your region, while building capability, driving accountability and ensuring every store consistently delivers the JD experience our customers know and love.
Own the Region
- Lead and deliver all sales, profit, and KPI targets across the Northern store network
- Drive performance using data, insight, and sharp commercial decision-making
- Identify opportunities and act fast to maximise results
Build High-Performing Teams
- Lead, coach, and develop Area/Regional Managers
- Build strong bench strength and succession for future growth
- Create a high-performance culture where accountability and development go hand-in-hand
Deliver Best-in-Class Stores
- Elevate customer experience and drive conversion across every store
- Ensure premium visual merchandising and brand standards
- Bring campaigns, launches, and store environments to life
Drive Operational Excellence
- Ensure consistency across operations, compliance, and store execution
- Lead new store openings, refits, and key retail initiatives
- Continuously improve processes to unlock efficiency and performance
Partner Across the Business
- Work closely with Buying, VM, Planning, and People teams
- Influence strategy and contribute to the broader ANZ retail direction
- Be a key voice in shaping the future of the retail network
About You
You're an experienced retail leader who thrives in fast-paced, high-growth environments. You know how to balance strategy with execution, commerciality with people leadership, and accountability with coaching.
Most importantly, you're passionate about developing people, driving performance and creating environments where teams can do their best work.
You'll bring:
- Significant multi-site retail leadership experience
- A proven track record of delivering commercial results
- Strong leadership and people development capability
- Experience leading through growth, change and transformation
- Excellent stakeholder management and influencing skills
- A highly commercial mindset with strong analytical capability
- Resilience, adaptability and a hands-on approach
- The ability to think strategically while remaining close to execution
What Success Looks Like
- Consistent delivery of sales and profit targets
- Strong conversion, ATV and UPT performance
- Improved customer experience outcomes
- High-performing and engaged leadership teams
- Strong succession pipelines across the region
- Successful execution of new store openings
- Operational excellence and compliance across the network
Why JD Sports?
Global brand. Local momentum. High-growth environment.
- Lead a significant and growing retail network across Australia and New Zealand within one of the fastest-growing global sports fashion retailers
- Play a pivotal role in our continued growth and store expansion journey
- Partner directly with senior leaders to influence strategy and business outcomes
- Work across a dynamic, high-performing retail environment that lives and breathes performance, culture, and style
- Generous staff discounts for you, your friends and family
- Birthday leave
- Paid parental leave
- Employee Assistance Program and wellbeing initiatives
- Brand-new centrally located CBD offices
- Monthly culture events, team celebrations and pre-payday lunches
- Join a business with improving employee engagement scores and a genuine commitment to developing great leaders
Ready to Lead What's Next?
If you're a commercially minded retail leader who loves building teams, driving performance and creating exceptional customer experiences, we'd love to hear from you.
Apply now and kickstart your JD Sports journey.
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required.
