In-Demand Customer support officer nsw government Jobs in Sydney, Nsw

Administration Support Officer
NSW Department of Communities and Justice —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
6d
Customer Interface Property Information Administrative Officer
Transport For NSW —Macquarie Park NSW
- $100,123 - $110,138 a year
- Full-time
- Administrative experience
- Organisational skills
3d
Communications Officer
NSW Department of Communities and Justice —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Writing skills
- Communication skills
- Editing
- Parental leave
- Employee assistance program
4d
Customer Contact Team Operator
NSW Department of Communities and Justice —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Business development
- Parental leave
- Employee assistance program
5d
Customer Contact Team Operator
NSW Trustee and Guardian —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Business development
- Parental leave
- Employee assistance program
5d
Administration Officer
Nepean Blue Mountains Local Health District —Sydney NSW
- $34.93 - $36.09 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Customer Service Officer
BGIS —Parramatta NSW
- $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
3d
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
2d
Communications Officer
NSW Trustee and Guardian —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Writing skills
- Communication skills
- Editing
- Parental leave
- Employee assistance program
4d
Executive Support and Coordination Officer
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
6d
Client Service Officer - Estate Planning and Administration
NSW Trustee and Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
2d
Technical Support Officer x 2
Health System Support Group —Sydney NSW
- $87,813 - $121,497 a year
- Full-time
- Microsoft Office
- Communication skills
4d
Executive Assistant
NSW Reconstruction Authority —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
11d
Youth Program Officer
Cumberland Council —Merrylands NSW
- $1,696.50 - $1,950.97 a week
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- Annual leave
11d
School Administrative Manager - Level 3 - Full Time - Ongoing - Chifley College Bidwill Campus
School Administrative and Support —Sydney NSW
- $51.15 an hour
- Full-time
- Senior Secondary Certificate of Education
- First Aid Certification
- Communication skills
12d
Finance Officer
NSW Trustee and Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
12d
Senior Administration Coordinator
Nepean Blue Mountains Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
5d
Operational Officer Level 1
NSW Rural Fire Service —Terrey Hills NSW
- $88,378 - $96,767 a year
- Full-time
- Recruiting
- Annual leave
1d
Finance Officer
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
12d
Executive Administration Officer
Northern Sydney Local Health District —Sydney NSW
- $86,896.63 - $88,951.42 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
3d

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Administration Support Officer

NSW Department of Communities and Justice -
Sydney NSW

Apply Now

Job Details

Full-time | Contract | Fixed term
$87,199 - $95,482 a year
6 days ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Customer service
Microsoft Office
Administrative experience
Senior Secondary Certificate of Education
Teaching Registration
Working with Children Check
Communication skills

Full Job Description

Department/Agency: NESA

Sydney, NSW, AU, 2000

#job-location.job-location-inline { display: inline; }
85722

Guiding the future of NSW education

Position details

Clerk Grade 3/4
Full-time, Salary: $87,199 to $95,482 p.a. plus employer’s contribution to superannuation and leave loading
Temporary opportunity of up to 12 months with possibility of extension or conversion to ongoing
Close to Wynyard station & hybrid work arrangements available
Contact for enquiries: Agatha Locantro on [email protected]

About us

At the NSW Education Standards Authority (NESA), we are dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.

We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

NESA is a unique organisation in NSW (of around 740FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do.

About the role

If you are a proactive administrator who enjoys supporting customer-focused teams in a dynamic environment, this is a great opportunity to join the Teaching Standards and Accreditation directorate at NESA!

As an Administration Support Officer, you’ll provide high-quality internal administrative and data support and deliver responsive customer service to teachers and key stakeholders. You’ll play a key role in ensuring accuracy and integrity of data and records, while supporting events, panels and daily operations.

Join a collaborative and supportive team that values attention to detail, strong communication and a commitment to service excellence.

On a day-to-day basis you will be responsible for:
Providing a range of administrative services including correspondence, record management and event coordination
Completing routine financial transactions and bookings in line with NESA procedures
Responding to written and phone enquiries, escalating as needed
Updating and maintaining accurate records and databases, including within the CRM system
Supporting the smooth operation of the Teaching Standards and Accreditation Directorate

Our ideal candidate will have:
Experience managing multiple administrative support tasks with accuracy and attention to detail in a fast-paced environment
Strong communication and interpersonal skills with a commitment to customer service
The ability to work collaboratively with internal teams and confidently respond to enquiries from external stakeholders, including teachers
Confidence using Microsoft Office and CRM/database systems to manage data, bookings, and correspondence

Essential requirements:
Appropriate knowledge, skills and experience in the use of Microsoft Office Suite and record management systems
The ability to work flexible hours. The successful applicant will be required to work in the office a minimum 3 days a week or as required.

We invite you to download the role description for additional information on the position.

Note: A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role. It is not required at the application stage. The cost of the WWCC clearance is the responsibility of the successful applicant.

At NESA you will benefit from:
An organisation where your contribution has a big impact.
An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices.
Flexible working arrangements and generous leave entitlements.
Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations.
Salary packaging options.
Working in a purpose driven and ethical organisation with committed colleagues.

Ready to join us?

Key information: If you are a current NESA employee or from another NSW government agency who use SuccessFactors for Recruitment and myWorkZone for Payroll, it’s important to apply through SuccessFactors to ensure your application reaches our system in the right place. If you need advice on that process follow this guide.

For all other candidates:
Select “Apply now” and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application (maximum of 500 words per response - approximately):

This role involves maintaining accurate records and data within CRM and record management systems. Describe a time you identified an error, inconsistency, or gap in information. What steps did you take to resolve it and what was the outcome?

You will regularly respond to enquiries from teachers and internal stakeholders, sometimes requiring escalation. Provide an example of a complex or sensitive enquiry you managed. How did you ensure your response was accurate, timely and aligned with organisational processes?

Advice on applying for NSW Public Sector roles

If you need reasonable adjustments for the recruitment process and/or workplace, please reach out to [email protected]

Close date: Tuesday 18 August 2026 at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

#S/DNI

Important information

NESA’s Statement of Commitment to Child Safety

All children and young people have the right to be respected, feel safe, be safe, and protected from harm. NESA is committed to child safety and child safe practices underpinning our purpose of helping children and young people leave school, ready to take advantage of life’s opportunities and rise to its inevitable challenges.

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community.

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles

Apply Now

Refine Your Search

customer support officer nsw government jobs in sydney, nsw

Administration Support Officer

Customer Interface Property Information Administrative Officer

Communications Officer

Customer Contact Team Operator

Customer Contact Team Operator

Administration Officer

Customer Service Officer

Client Service Officer - Estate Planning and Administration

Communications Officer

Executive Support and Coordination Officer

Client Service Officer - Estate Planning and Administration

Technical Support Officer x 2

Executive Assistant

Youth Program Officer

School Administrative Manager - Level 3 - Full Time - Ongoing - Chifley College Bidwill Campus

Finance Officer

Senior Administration Coordinator

Operational Officer Level 1

Finance Officer

Executive Administration Officer

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