In-Demand Customer service manager expression of interest Jobs in Sydney, Nsw

Customer Service Manager - Expression of Interest
Contour Education —Epping NSW
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
SaaS Implementation Project Manager - Remote - Expression of Interest
Employment Hero —Sydney NSW
- Full-time
- Remote
- Management
- AI
- Communication skills
- Parental leave
Quick Apply
Expression of Interest – Digital Product Manager, Employee Experience
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- No degree
- Product management
- Annual leave
- Work from home
6d
Building Manager - Part time 20 hours per week - Expression of Interest
Hyecorp Property Group —St Leonards NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Business
Quick Apply
Expression of Interest: Product Managers / Customer Journey Experts | ING Australia
ING —Sydney NSW
- Contract
- Management
- Product management
- Financial services
Expression of Interest - Senior Home & Investment Lending Manager, Sydney NSW
ANZ Banking Group —Sydney NSW
- Full-time
- Sales
- Communication skills
Expressions of Interest - Sydney Management
Sephora —Sydney NSW
- Weekend availability
- Merchandising
- Microsoft Office
- Parental leave
- Employee discount
11d
Executive Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Administrative experience
- Employee assistance program
5d
EOI - Client Service Supervisor (Government and Schools)
ISS —Sydney NSW
- Full-time
- Administrative experience
- Experience working with children
- Cleaning
- Employee discount
Expression of Interest - Inner Harbour Master
Transdev —Sydney NSW
- Weekend availability
- Management
- Customer service
- Analysis skills
11d
Expressions of Interest - Facilities and Building Management
DAH-RESIPM Pty Ltd —Sydney NSW
- Full-time
- Microsoft Office
- AI
- Communication skills
Quick Apply
Expression of Interest | Residential Property & Communities | Sydney R0193636 Accolade on Gibbons St Sydney, New South Wales Full time
Greystar —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Front desk
Manager - Compliance Frameworks and Policies
Bank of Queensland —Sydney NSW
- Full-time
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Customer Success Partner, Gig
First Advantage —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Expression of Interest - Front-Of-House ButterBoy Miranda
Butterboy Retail Cookies Pty Ltd —Miranda NSW
- $31.88 - $32.89 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Quick Apply
5h
Contact Centre Consultant
Belgravia Health & Leisure Group Pty Ltd —Zetland NSW
- Part-time
- First Aid Certification
5d
Application Analyst - Mobility & Airport Technology Systems
Unisys —Rhodes NSW
- Full-time
- Management
- Customer service
- Administrative experience
5d
EOI - Cleaning Service Manager/Cleaning Area Manager
ISS —Sydney NSW
- Full-time
- Experience working with children
- Cleaning
- Communication skills
- Employee discount
Expression of Interest - Retail & Assistant Retail Managers
Wesfarmers Health —Sydney NSW
- Employee assistance program
- Employee discount
HR Manager - ANZ
Meltwater Group —Sydney NSW
- Hybrid work
- Microsoft Excel
- Sales
- Bachelor's degree
- Annual leave
- Parental leave

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Customer Service Manager - Expression of Interest

Contour Education -
Epping NSW

Quick Apply

Job Details

Full-time
$85,000 a year

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Campus Managers) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.”

This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
Team Leadership – Guides, supports, and develops service team.
On-Campus Commitment – Ready to be present on-site full-time, leading from the floor every day, with availability across weeknights and weekends when classes run.
Communication – Clear, empathetic, and professional with students, families & team members.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks

How To Apply

If you’re excited about shaping the next generation of high achievers, express your interest by applying now with your CV.

Application Process

We will review submissions and reach out once new opportunities become available at your preferred campus.

Quick Apply

Refine Your Search

customer service manager expression of interest jobs in sydney, nsw

Customer Service Manager - Expression of Interest

SaaS Implementation Project Manager - Remote - Expression of Interest

Expression of Interest – Digital Product Manager, Employee Experience

Building Manager - Part time 20 hours per week - Expression of Interest

Expression of Interest: Product Managers / Customer Journey Experts | ING Australia

Expression of Interest - Senior Home & Investment Lending Manager, Sydney NSW

Expressions of Interest - Sydney Management

Executive Support Officer

EOI - Client Service Supervisor (Government and Schools)

Expression of Interest - Inner Harbour Master

Expressions of Interest - Facilities and Building Management

Expression of Interest | Residential Property & Communities | Sydney R0193636 Accolade on Gibbons St Sydney, New South Wales Full time

Manager - Compliance Frameworks and Policies

Customer Success Partner, Gig

Expression of Interest - Front-Of-House ButterBoy Miranda

Contact Centre Consultant

Application Analyst - Mobility & Airport Technology Systems

EOI - Cleaning Service Manager/Cleaning Area Manager

Expression of Interest - Retail & Assistant Retail Managers

HR Manager - ANZ

I want to receive the latest job alert for customer service manager expression of interest in sydney, nsw

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