In-Demand customer service analyst Jobs in sydney, nsw

Systems Analyst
SPM Facilities Management —Erskineville NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Work from home
- Professional development assistance
Quick Apply
5d
Implementation Coordinator
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
Applications Analyst
Northern Beaches Council —Northern Beaches NSW
- $101,751.32 - $118,251.57 a year
- Full-time
- Analysis skills
2d
Analyst II Infrastructure Services
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
6d
Operations Analyst
ISS —Sydney NSW
- Full-time
- Microsoft Excel
Data Analyst
NSW Electoral Commission —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Hybrid work
- SQL
- Employee assistance program
6d
Pricing Analyst
Ecolab Inc. —Macquarie Park NSW
- Full-time
- Microsoft Excel
- Communication skills
Revenue Operations Analyst
Phocas Software —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
Consultant / Senior Consultant
Alpha Alternatives —Sydney NSW
- Analysis skills
- Communication skills
Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Analyst
NobleOak —Sydney NSW
- Contract
- Data analysis skills
- Analysis skills
- AI
Machine Learning, AI and Data Analyst
Room-Res.com —The Rocks NSW
- $90,000 - $100,000 a year
- Full-time
- Machine learning
- In-person
- AI
- Parental leave
- Employee discount
Quick Apply
IT Systems Analyst
Aegina Business Solutions —Mascot NSW
- $90,000 - $95,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick Apply
ICT Business Analyst
SDP Solutions Pty Ltd —Westmead NSW
- $110,000 - $125,000 a year
- Full-time
- Azure
- Customer service
- AWS
Quick Apply
Analyst I Infrastructure Services
DXC Technology —Macquarie Park NSW
- Full-time
- Customer service
- In-person
7d
Credit Analyst
MONEYME —Sydney NSW
- From $8,000 a month
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Business Analyst
Plenti Group —Sydney NSW
- Full-time
- CRM software
- Google Suite
- Salesforce
Digital Business Analyst
Tata Consultancy Services —Sydney NSW
- APIs
- Agile
Cash Control Analyst
Colonial First State —Sydney NSW
- Full-time
- Financial services
- Communication skills
13d
Implementation Analyst
QBE —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills

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customer service analyst jobs near sydney, nsw

Systems Analyst

SPM Facilities Management
Erskineville NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
5 days ago

Benefits

Visa sponsorship
Work from home
Professional development assistance

Qualifications

Microsoft Excel
Data analysis skills
Analysis skills
Business requirements
Communication skills

Full Job Description

SPMFM Pty Ltd is an established provider of facility management services across Strata properties throughout Sydney. Backed by more than two decades of experience, we are known for delivering outstanding customer service, effectively managing complex sites, and maintaining a strong focus on sustainable practices. Join our organisation and play a key role in continuing to deliver high-quality outcomes for our clients.

Qualifications & Experience

Relevant tertiary qualifications in a related discipline.
Proven experience in roles such as Systems Analyst, ICT Business Analyst, ERP Support, or similar positions focused on business systems.
Hands-on experience with Building Management and Information Systems (including automation, maintenance, and asset tracking platforms) and Physical Security systems (such as access control and CCTV).
Demonstrated ability to assess and analyse organisational processes, workflows, and ICT systems within operational or commercial settings.
Familiarity with BMIS platforms and tools such as MYBOS, or equivalent enterprise solutions.
Solid understanding of workflows related to building management and operational processes.
Experience eliciting business requirements, analysing workflows, preparing functional documentation, and supporting system delivery, testing, and optimisation efforts.
Advanced proficiency in Microsoft Excel, including data analysis, dashboard creation, report development, and complex spreadsheet modelling.
Strong analytical thinking, problem-solving ability, and effective communication and stakeholder management skills.
Ability to manage competing priorities across multiple initiatives while driving continuous improvement outcomes.
Capability to train and support staff in the use of new or updated systems, ensuring consistent and accurate adoption of processes.
Skills in diagnosing and resolving issues within systems and workflows to maintain smooth and effective operations.

Key Responsibilities

Collaborate with internal teams, external vendors, and clients to capture and document business needs, while reviewing current systems and operational practices to identify inefficiencies and improvement areas.
Propose and assist in delivering enhancements to systems, workflows, reporting capabilities, and operational procedures to increase efficiency and improve data insights.
Produce detailed functional specifications, process maps, workflow documentation, and reporting requirements for system upgrades and improvement initiatives.
Support the rollout, configuration, testing, and implementation of BMIS platforms, reporting solutions, and workflow automation projects.
Participate in testing activities, including user acceptance testing (UAT), and assist with troubleshooting and resolving issues to ensure system reliability and performance.
Undertake data analysis, process modelling, and development of operational reports and dashboards.
Liaise with stakeholders and software providers during system enhancements, upgrades, and transformation initiatives.
Create user documentation, training resources, and standard operating procedures, and deliver training sessions to support system adoption.
Act as an internal subject matter expert for operational systems, providing guidance, resolving queries, and supporting continuous improvement across business processes.

Pay: $85,000.00 – $95,000.00 per year

Benefits:

Professional development assistance
Visa sponsorship
Work from home

Work Location: Hybrid remote in Erskineville NSW 2043

Quick Apply

Refine Your Search

customer service analyst jobs in sydney, nsw

Systems Analyst

Implementation Coordinator

Applications Analyst

Analyst II Infrastructure Services

Operations Analyst

Data Analyst

Pricing Analyst

Revenue Operations Analyst

Consultant / Senior Consultant

Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)

Business Analyst

Machine Learning, AI and Data Analyst

IT Systems Analyst

ICT Business Analyst

Analyst I Infrastructure Services

Credit Analyst

Business Analyst

Digital Business Analyst

Cash Control Analyst

Implementation Analyst

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