In-Demand Call contact centre & customer service manager Jobs in Sydney, Nsw

Customer Service Officer
Woollahra Municipal Council —Double Bay NSW
- $80,080 - $88,509 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Parental leave
- Gym membership
6d
Customer Relationship Manager
Credit Corp —Parramatta NSW
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Paid training
- Health insurance
Member Assist Team Agent - Sydney NSW
Viva Leisure Group —Sydney NSW
- Contract
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Parental leave
- Gym membership
Administrative Officer
NSW Department of Communities and Justice —Parramatta NSW
- $84,659 - $92,701 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
6d
Monitoring Operator
Chubb Fire & Security —Rydalmere NSW
- $75,000 - $85,000 a year
- 12 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee discount
Commercial Customer Relationship Manager
ARMA Group Holdings Pty Ltd —Alexandria NSW
- Full-time
- Customer service
- Microsoft Office
- No degree
- Employee assistance program
Quick Apply
10d
Ward Clerk - Cardiology
Macquarie University Hospital —Macquarie University NSW
- From $68,169 a year
- Full-time
- Customer service
- Administrative experience
- University
Contact Centre Officer
Apex Group —Sydney NSW
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Client Services Officer
HUB24 —Sydney NSW
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
Procurement Service Centre Officer
Treasury —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
5d
Client Technical Support
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Bilingual
- Spanish
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Account Manager - Rugby World Cup (Fixed Term)
Live Nation —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Specialist
Standards Australia —Sydney NSW
- Full-time
- Microsoft Office
- Organisational skills
Quick Apply
Client Technical Support
Circana —Blenheim Road NSW
- Full-time
- Hybrid work
- Bilingual
- Spanish
- Computer Science
- Annual leave
- Parental leave
Student Experience Domestic Team Leader
EDU Corporate Services Pty Limited —Sydney NSW
- Full-time
- CRM software
- Management
- Databases
Quick Apply
13d
Workplace Concierge
Cushman & Wakefield —Sydney NSW
- Full-time
- Hospitality
- Customer service
- No degree
Quick Apply
1d
Supporter Services Officer
Children's Medical Research Institutue —Westmead NSW
- Call employer
- Communication skills
Licensing Representative
Apra Amcos —Ultimo NSW
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Research
- Parental leave
- Employee assistance program
Engagement Manager - Professional Services
Sprinklr —Sydney NSW
- Full-time
- Management
- Sales
- Business development
- Health insurance
- Annual leave
Account Manager (TBTC Sydney West)
Telstra —Sydney Western Suburbs NSW
- Full-time
- Sales
- Customer service
- Organisational skills

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call contact centre & customer service manager jobs near sydney, nsw

Customer Service Officer

Woollahra Municipal Council -
Double Bay NSW

Apply Now

Job Details

Permanent | Full-time
$80,080 - $88,509 a year
6 days ago

Benefits

Parental leave
Gym membership

Qualifications

Management
Customer service
Call centre
Organisational skills
Security
Cash handling
Communication skills

Full Job Description

Reference Number: S100-26-1302

Closing Date: 12/07/2026

Employment Type: Permanent Full Time

$80,080–$88,509 p.a. plus super
Permanent, full-time - 35 hours per week with a fortnightly rostered day off
Modern harbourside offices with beach and garden surrounds

About us

Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and historic buildings. Our people come from a diverse range of backgrounds and professions creating a dynamic workforce of over 400 staff members.

We strive to deliver an exceptional customer experience and we are dedicated to looking after our staff, because if we look after our people, we will be better placed to look after our community.

About the role

We have a rare opportunity for an enthusiastic and experienced Customer Service Officer to join our team on a permanent full-time basis, for 35 hours per week.

The main responsibilities of this role will be to resolve customer enquiries in the call centre, by email and face to face at the front counter, as well as carrying out various administrative tasks and assist with basic law enforcement matters.

About you

Along with your proven experience in providing quality customer service in a similar complex environment, your friendly nature, willingness to perform as part of a team and strong communication skills will ensure your success in this role. You will have:

Proven experience in the delivery of excellent service in complex customer environments, including call centre experience.
Excellent written and oral communication skills in customer contact situations.
Proven experience in conflict resolution, decision making and problem solving, with resilience and excellent interpersonal skills.
Strong organisational skills and ability to prioritise and complete tasks to timeframes.
A high level of flexibility/adaptability and initiative to handle multiple diverse tasks and work as a team player to deliver excellent customer experiences.
Proven technology skills with a demonstrated ability to accurately input and retrieve information using multiple systems.
Payment transaction experience with attention to detail.

Desirable Criteria

Experience with customer request management systems.
Front counter experience, cash handling and security awareness.
Experience in the Authority Property System, HPE Content Manager, and GIS.
Experience in Local Government and a good understanding of local government policies and practices.

What’s in it for you?

We promote equal access to opportunities within the organisation and we pride ourselves on creating a safe and engaging working environment.

We are dedicated to looking after our staff, because if we look after our people, we will be better placed to look after our community.

Eligible staff will be entitled to some of the following benefits:

Subsidised gym membership through Fitness Passport with access to 810+ fitness facilities
Generous personal leave provisions (E.g. Long Service Leave after 5 years’ of continuous service, Parental Leave (up to 18 weeks paid for eligible team members), Study Leave)
High quality training and development opportunities

How to apply

Apply online by

clicking the link.
You will be asked to demonstrate how you meet each of the selection criteria.
If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
You will be able to upload 2 documents only.
For further information about the role, please contact Anthony Crimmings - Manager Customer Experience - 02 9391 7922
Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Woollahra Council, PO Box 61, Double Bay, NSW, 1360.

CLOSING DATE: 11:59PM on Sunday 12 July 2026

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers.

Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion.

We are committed to reconciliation and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply.

If you have any support or access requirements, we encourage you to advise us at time of application.

Note: Candidates using mobile devices are strongly advised to use a desktop computer to complete the application forms as they require extensive amounts of typing.

Apply Now

Refine Your Search

call contact centre & customer service manager jobs in sydney, nsw

Customer Service Officer

Customer Relationship Manager

Member Assist Team Agent - Sydney NSW

Administrative Officer

Monitoring Operator

Commercial Customer Relationship Manager

Ward Clerk - Cardiology

Contact Centre Officer

Client Services Officer

Procurement Service Centre Officer

Client Technical Support

Account Manager - Rugby World Cup (Fixed Term)

Customer Success Specialist

Client Technical Support

Student Experience Domestic Team Leader

Workplace Concierge

Supporter Services Officer

Licensing Representative

Engagement Manager - Professional Services

Account Manager (TBTC Sydney West)

I want to receive the latest job alert for call contact centre & customer service manager in sydney, nsw

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