In-Demand Operations associate Jobs in Surfers Paradise, Qld

Operations Coordinator
Serve Robotics —Gold Coast QLD
- $35 - $38 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- Bachelor's degree
Administrative Support Officer
Griffith University —Southport QLD
- $76,126 - $80,321 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Quick Apply
F&B Attendant - Bartender (Chapter & Verse Lounge Bar)
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Bar
- Restaurant experience
- Hotel experience
At Your Service Agent/Runner
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Communication skills
- Resort
8d
At Your Service Manager (Front Office)
JW Marriott Gold Coast Resort & Spa —Surfers Paradise QLD
- $75,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- Recruiting
Quick Apply
At Your Service Manager (Front Office)
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Management
- Recruiting
Retail Shop Manager
Oakberry Australia —Coolangatta QLD
- $77,000 - $87,000 a year
- Full-time
- Management
- Customer service
- POS
Quick Apply
11d
Administration Coordinator
Travel + Leisure Co. —Broadbeach QLD
- Weekend availability
- CRM software
- Customer service
- Communication skills
- Professional development assistance
Quick Apply
11d
Retail Sales Associate
New Balance Australia Pty Ltd —Broadbeach QLD
- $58,000 - $65,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Employee discount
Quick Apply
Front Office Control Clerk / Front Office Lead
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Full-time
- Management
- Communication skills
- Office experience
Guest Arrival Expert
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
Food and Beverage Attendant - Pool Bar
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Hospitality
- Bar
- Food service experience
Food and Beverage Attendant - Event Operations
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Food service experience
- POS
- Resort
Guest Experience Host Manager
Travel + Leisure Co. —Surfers Paradise QLD
- $80,000 a year
- Weekend availability
- Management
- Sales
- Microsoft Office
Quick Apply
7d
Associate Store Leader
7-Eleven —Gold Coast QLD
- $30.77 an hour
- Full-time
- Hospitality
- Communication skills
- Paid training
8d
Event Reservations Sales Consultant (12 Month Parental Leave Contract)
Village Roadshow —Gold Coast QLD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance program
14d
Manager on Duty
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
Human Resources Manager
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Human resources
- Recruiting
Project Manager – Property Development & Refurbishments
Travel + Leisure Co. —Bundall QLD
- Full-time
- Office
- Administrative experience
- Organisational skills
Quick Apply
3d
Guest Experience Host
Travel + Leisure Co. —Broadbeach QLD
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick Apply

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Operations Coordinator

Serve Robotics -
Gold Coast QLD

Apply Now

Job Details

Full-time
$35 - $38 an hour

Qualifications

Google Docs
Microsoft Excel
Computer vision
Customer service
Logistics
Bachelor's degree
Driver Licence
Forecasting
Agile

Full Job Description

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

JOB OVERVIEW

Serve Robotics is expanding to the Gold Coast, and we're looking for our founding Operations team. This is a unique opportunity to help launch and scale our Australian operations from the ground up while working with cutting-edge autonomous delivery technology.

As an Operations Coordinator at Serve Robotics, you will play a key role in ensuring smooth daily operations across our commercial delivery network. Your main objective will be to execute against established strategies, manage the flow of day-to-day activities, and identify opportunities to streamline and strengthen operational processes. You will support the team by ensuring procedures are followed consistently, operational goals are met, and metrics are tracked with accuracy.

In this role, you will focus on operational execution first, while also proposing and implementing incremental improvements that drive efficiency, reliability, and scalability. You will collaborate closely with supervisors and leadership to align your work with the broader operational strategy, ensuring that our delivery network runs seamlessly and consistently delivers on performance targets.

JOB DUTIES

Oversee and execute daily deployments by coordinating between Field Agents and Piloting teams to ensure on-time robot operations.
Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions.
Ensure compliance with standard operating procedures (SOPs) by reinforcing adherence to established workflows, safety protocols, and quality measures.
Open or close depots in accordance with scheduled shift.
Track and report key operational metrics (deployment efficiency, service uptime, utilization, etc.) to measure efficiency and highlight areas for improvement.
Implement new processes and protocols as directed, ensuring successful rollout, team adoption, and compliance across all operational teams.
Assist the Sr. Operations Supervisor in daily decision-making to help prioritize resources, balance workloads, and execute test plans.
Support onboarding and training of new Operations Associates, ensuring consistency in role expectations, SOPs, and performance standards.
Provide ad hoc operational support across field operations, piloting, and project initiatives to maintain continuity of service and execution.

EXPERIENCE, QUALIFICATIONS, & SKILLS

Required Experience, Qualifications, and Skills

Bachelor’s degree in a related field, or equivalent experience (3+ years in operations, logistics, or customer service)
Strong organizational, collaboration, and problem-solving skills.
Ability to remain calm under pressure with a proactive, can-do attitude toward challenges.
Demonstrated ability to work independently with minimal supervision.
Comfort with spreadsheets (Excel or Google Sheets)
Willingness to work flexible hours, including evenings and weekends, as operations require.
Comfortable driving mid-size utility vehicles as needed.
Valid driver’s license.
Ability to work nights, weekends, and holidays

Preferred Experience, Qualifications, and Skills

Previous experience in a high-growth, fast-paced startup environment
Experience with schedule creation, resource planning, or forecasting
Direct customer-facing experience (field or service-based)
Ability to analyze data and report on operations through Google Workspace (Docs, Sheets, Drive)
Strong passion for efficiency, innovation, and robotics

Additional Information

This role is onsite and field-based, with ad hoc movement between depots, deployment zones, and customer locations. Candidates should be comfortable with standing, walking, and lifting up to 22.7 kgs as part of daily operations. Occasional evening and weekend shifts may be required to support deployments and testing schedules.
Safety compliance: Adherence to PPE rules, strict mobile phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated.
Operations Coordinators must be prepared to perform duties in various weather conditions, including inclement weather.
This role may require the operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.

Apply Now

Refine Your Search

operations associate jobs in surfers paradise, qld

Operations Coordinator

Administrative Support Officer

F&B Attendant - Bartender (Chapter & Verse Lounge Bar)

At Your Service Agent/Runner

At Your Service Manager (Front Office)

At Your Service Manager (Front Office)

Retail Shop Manager

Administration Coordinator

Retail Sales Associate

Front Office Control Clerk / Front Office Lead

Guest Arrival Expert

Food and Beverage Attendant - Pool Bar

Food and Beverage Attendant - Event Operations

Guest Experience Host Manager

Associate Store Leader

Event Reservations Sales Consultant (12 Month Parental Leave Contract)

Manager on Duty

Human Resources Manager

Project Manager – Property Development & Refurbishments

Guest Experience Host

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