Lead the people journey from day one. Shape the culture. Build the team. Open the hotel.
AC Hotel by Marriott is coming to the Gold Coast, and we are seeking an experienced and passionate Human Resources Manager to play a pivotal role in the successful pre-opening and ongoing operation of this exciting new property.
As the senior on-property HR professional, you will lead all aspects of Human Resources, partnering closely with hotel leadership to attract top talent, create an exceptional associate experience, and establish a high-performing culture aligned with Marriott International's world-class standards.
This is a unique opportunity to leave your mark on a new hotel from the ground up while being part of the world's leading hospitality company.
About AC Hotels by Marriott
AC Hotels by Marriott celebrates the beauty of simplicity with thoughtfully designed spaces, purposeful experiences, and attention to every detail. Inspired by European modernism, our brand delivers a sophisticated guest experience while creating an engaging and empowering environment for associates.
As part of Marriott International, you'll have access to exceptional career development opportunities, global mobility, and the chance to be part of a company recognized for putting people first.
The Role
Reporting to the Multi-Property Director of Human Resources, you will be responsible for leading all property-level HR functions, including:
- Pre-opening recruitment and workforce planning
- Talent acquisition and onboarding
- Associate engagement and recognition programs
- Learning and development initiatives
- Performance management and talent development
- Employee relations and workplace culture
- HR compliance and employment legislation
- Work health and safety partnership
- Workers compensation and return-to-work coordination
- Payroll administration oversight
- HR reporting, audits, and administration
- Budget management and cost control
You will act as a trusted advisor to the Operations Manager and department leaders, ensuring HR strategies support business success while delivering an exceptional associate experience.
Key Responsibilities Pre-Opening & Talent Acquisition
- Lead end-to-end recruitment for all hotel departments
- Build strong relationships with local schools, community groups, and industry partners
- Coordinate recruitment campaigns, career fairs, and talent sourcing initiatives
- Support Marriott's Access to Opportunity and community engagement programs
- Develop onboarding experiences that create memorable first impressions
Associate Engagement & Culture
- Drive associate engagement, recognition, wellbeing, and TakeCare initiatives
- Coordinate engagement surveys and action planning
- Create meaningful programs that celebrate achievements and milestones
- Foster an inclusive, collaborative, and people-first culture
- Champion Marriott's values and AC Hotels brand culture
Learning & Development
- Coordinate orientation and onboarding programs
- Support leadership capability development
- Monitor compliance and mandatory training completion
- Promote individual development planning and career growth opportunities
- Drive a culture of continuous learning
Employee Relations & Compliance
- Provide advice and support on employee relations matters
- Maintain compliance with Fair Work legislation, Awards, and company policies
- Manage HR records, audits, and documentation
- Support workplace investigations, disciplinary matters, and performance management processes
- Ensure best-practice HR standards across the hotel
About You
To be successful in this role, you will bring:
- Previous Human Resources leadership experience within hospitality, tourism, hotels, or a related service industry
- Strong recruitment and talent acquisition experience, ideally within a pre-opening or high-volume environment
- Sound knowledge of Australian employment legislation, Awards, and HR best practices
- Experience managing employee relations, engagement, and culture initiatives
- Strong organisational and project management skills
- Excellent communication and stakeholder management abilities
- A proactive, hands-on approach with the ability to thrive in a fast-paced environment
- Passion for developing people and creating exceptional workplace experiences
Preferred Qualifications
- Degree or Diploma in Human Resources, Business Administration, Organizational Psychology or a related discipline
- Experience within Marriott International or another global hospitality organisation is highly regarded
- Experience supporting hotel openings or large-scale recruitment projects is advantageous
Why Join Us?
- Be part of an exciting hotel pre-opening journey
- Build a team and culture from the ground up
- Work with a globally recognized hospitality leader
- Access outstanding learning and career development opportunities
- Enjoy Marriott International associate benefits
- Join a people-first organisation committed to wellbeing, inclusion, and growth
Ready to Shape Something New?
If you're passionate about people, culture, and creating exceptional associate experiences, we'd love to hear from you.
Apply now and help bring AC Hotel by Marriott Gold Coast to life.
