In-Demand Call center representative Jobs in Sunbury Vic

Customer Service Representative
Bapcor —Tullamarine VIC
- Full-time
- Sales
- Customer service
- Microsoft Office
- On-the-job training
- Parental leave
Quick Apply
1d
Customer Service Rep
UPS —Airport West VIC
- Full-time
Customer Service Representative - Agritech
Gallagher Group —Epping VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
8d
Customer Service Representative - Agritech
Gallagher —Epping VIC
- Customer service
- Administrative experience
- Communication skills
8d
Sales & Customer Service Representative – 4WD Canopies & Accessories
Bothwell Canopy —Campbellfield VIC
- $65,000 - $95,000 a year
- Part-time
- Sales
- Customer service
- ERP systems
- Employee discount
Quick Apply
Quality Business Partner
Mayflower —Pascoe Vale VIC
- Full-time
- Nursing
- Customer service
- Microsoft Office
- COVID-19 protective measures
- Parental leave

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Customer Service Representative

Bapcor -
Tullamarine VIC

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Birthday leave
On-the-job training
Parental leave
Paid volunteer leave

Qualifications

Sales
Customer service
Microsoft Office
Organisational skills
Computer skills
Communication skills
Dealership experience

Full Job Description

Company Description

Looking for a customer service role where you'll be supported, trained, and genuinely valued?

AAD is one of Australia's leading automotive aftermarket wholesalers, supplying a comprehensive range of brake, clutch, suspension, cooling, engine and service products to trade customers nationwide. With decades of industry expertise and a reputation for exceptional customer service, we're continuing to grow and are looking for a motivated Customer Service Representative to join our national team.

This is a fantastic opportunity for someone with an automotive background who enjoys helping customers, solving problems, and building strong relationships.

Whats on offer:

Stable full-time position
Choice of working hours:
- 8:00am - 4:00pm
- 8:30am - 4:30pm
- 9:00am - 5:00pm
Join a collaborative national team of 13 Customer Service professionals
Supportive and approachable Team Leader
Comprehensive on-the-job training
Established and respected automotive aftermarket business
Friendly and team-oriented culture

Job Description

As a Customer Service Representative, you'll be the first point of contact for customers across Australia, providing outstanding service and support across phone and email channels.

This is a fast-paced role where no two days are the same. You'll be assisting customers with enquiries, processing orders, resolving issues, and ensuring every interaction leaves a positive impression.

Key Responsibilities

Answer incoming customer calls and email enquiries
Process customer orders accurately and efficiently
Provide product information and technical support
Build strong relationships with customers and internal stakeholders
Assist with freight and delivery enquiries
Handle customer complaints professionally and effectively
Maintain exceptional customer service standards at all times

Qualifications

We're looking for someone who is resilient, customer-focused, and thrives in a busy environment.

Ideally, you'll bring:

Previous experience in customer service, internal sales, parts interpretation, or automotive aftermarket environments
Experience handling high volumes of calls, emails, and customer enquiries
Strong problem-solving skills and a solutions-focused mindset
Excellent communication skills, both written and verbal
Strong attention to detail and organisational skills
Ability to multitask and prioritise competing demands
Sound computer skills including Microsoft Office
A positive attitude and willingness to learn

Highly Regarded

Experience within automotive, truck, heavy vehicle, spare parts, mechanical, dealership or aftermarket industries
Parts interpretation experience
Technical automotive knowledge

The Person We're Looking For

You remain calm under pressure, enjoy helping customers and take pride in delivering outstanding service. You're resilient, adaptable, and able to build rapport with a wide range of people.

Most importantly, you'll be a team player who enjoys working in a supportive environment while contributing to the success of customers and colleagues alike.

Additional Information

At AAD, our people are our greatest asset. You'll join an experienced team that genuinely supports one another and is committed to helping new team members succeed.

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

You’ll be welcomed into a supportive business that spans more than 1,000 locations with over 5,000 team members across Australia, New Zealand and Thailand. We are passionate about our team, with safety and inclusivity at the forefront of everything we do. We’re also passionate about our customers, products, and living our values of:

Doing the right thing
Being in it together
Giving a damn
Getting it done

In joining our team you can access

Diverse career opportunities within the Bapcor Group
Discounts across Bapcor products and services, including our Retail and Trade brands
Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
Paid birthday leave
Wellbeing support
Novated leasing and more

Quick Apply

Refine Your Search

call center representative jobs in sunbury vic

Customer Service Representative

Customer Service Rep

Customer Service Representative - Agritech

Customer Service Representative - Agritech

Sales & Customer Service Representative – 4WD Canopies & Accessories

Quality Business Partner

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