In-Demand Practice manager Jobs in St Kilda East, Vic

Senior Manager, Practice Operations & Performance
Focus Partners Australia & Escala Partners —Melbourne VIC
- Leadership
Quick Apply
Governance & Practice Manager
Kanda —Melbourne VIC
- Full-time
- Experience working with children
- Leadership
Quick Apply
13d
Senior Manager, Practice Operations & Performance
Focus Financial Partners —Melbourne VIC
- Management
- Leadership
Operations Manager
Bupa —Melbourne VIC
- Full-time
- Management
- Bachelor's degree
- Business
- Work from home
14d
Manager, Court Practice - Dandenong
Corrections Victoria —Dandenong VIC
- $116,413 - $140,849 a year
- Full-time
- Experience working with children
- Case management
- Employee assistance program
12d
Regional Operations Manager
Animal Emergency Australia —Melbourne VIC
- $180,000 - $210,000 a year
- Full-time
- Leadership
- Employee discount
Quick Apply
5d
Manager, Court Practice - Dandenong
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Experience working with children
- Case management
- Employee assistance program
12d
GP Clinic Practice Manager
Camberwell Medical Group —Camberwell VIC
- $27.51 - $45.00 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- First Aid Certification
Quick Apply
Manager, Finance Practice Improvement
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance program
1d
Practice Senior Manager - Regional Commercial Operations
Bain & Co. —Melbourne VIC
- Full-time
- English
- Master's degree
- Business Administration
Quick Apply
14d
Deputy Practice Manager - HC - Practice Support
Advara HeartCare —Balwyn VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
5d
Practice Manager - Eyes Optometrists
ProVision —Richmond VIC
- Sales
- Organisational skills
- Leadership
14d
Business Growth Manager - Multi-site Aesthetic Clinics
Luxe Lips Aesthetic Clinic —Moonee Ponds VIC
- $90,310.41 - $115,136.69 a year
- Full-time
- CRM software
- Management
- Clinic
- Parental leave
- Employee discount
Quick Apply
Practice Manager/Senior Receptionist Physiotherapy Clinic
Bundoora Physiotherapy Clinic —Bundoora VIC
- $65,000 - $80,000 a year
- Full-time
- Customer service
- Administrative experience
- Clinic
Quick Apply
8d
Legal Practice Manager
Shine Lawyers —Melbourne VIC
- Full-time
8d
Operations Manager, Sandringham Hospital
Alfred Health —Sandringham VIC
- Management
- Master's degree
13d
Practice Nurse Manager | Ringwood | Full Time
For Health Group —Ringwood VIC
- Full-time
- Management
- Customer service
- Leadership
Manager - Business and Tax Advisory (Asian Business Practice)
KPMG Australia —Melbourne VIC
- Full-time
- Parental leave
Quick Apply
Operations Manager Adult Bed Based Stream
St Vincent's Health Australia —Melbourne VIC
- $180,575 - $223,158 a year
- Full-time
- Leadership
7d
Office Manager
Hearing Consultants Australia Pty Ltd —Camberwell VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Administrative experience
- Business development
Quick Apply
14d

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Senior Manager, Practice Operations & Performance

Focus Partners Australia & Escala Partners
Melbourne VIC

Quick Apply

Job Details

Qualifications

Leadership

Full Job Description

Position Summary

The Senior Manager – Practice Management & Performance is accountable for the day‑to‑day operational performance, capacity management, and leadership of advice operations teams, ensuring the practice operates efficiently, consistently, and at scale. This role leads Team Leaders across Paraplanning and Client Services and an Operations Manager. The role translates business strategy, standards, and regulatory obligations into effective practice‑level delivery, enabling advisers to focus on client outcomes and growth. The role balances people leadership, commercial insight, and operational discipline to ensure the business is achieving its goals.

This role is located in Melbourne, Victoria, Australia.

Primary Responsibilities

People Leadership & Team Performance

Lead, coach and develop Operations Manager and Team Leads to drive accountability and consistent delivery of outcomes
Build a culture of accountability, collaboration and client-centricity
Set clear expectations for workflow discipline, service quality, and capacity management
Support Ops Mgr and Team Leads to:
- Allocate work effectively
- Build capability and role clarity within their teams
- Address performance, quality, or capacity issues early
- Foster a culture of accountability, continuous improvement, and commercial awareness

Practice Operations & BAU Excellence

Ensure advice operations run smoothly and consistently across the business
Monitor BAU execution, identifying inefficiencies, bottlenecks, and operational risk
Act as the escalation point for complex operational or resourcing issues
Stabilise operations during periods of growth, adviser change, or increased demand

Adviser Productivity & Capacity Management

Partner with advisers and leaders to improve utilisation and sustainable workloads
Remove operational friction that impacts advisor productivity or client experience
Oversee capacity planning across Paraplanning and Client Services teams
Balance adviser demand with team capability and capacity

Operational Reporting & Commercial Insights

Own operational and performance reporting, including:
- Workflow health and WIP
- Capacity and utilisation metrics
- Client, FUM, and revenue‑related operational indicators
Translate reporting into clear insights and actionable recommendations for leaders

Operational Risk, Quality & Governance

Ensure operational teams work within agreed compliance, AFSL, and governance frameworks

Technology & Systems Enablement

Act as a senior operational owner of advice systems (e.g. Xplan and related platforms)
Ensure tools are used consistently and effectively by operational teams
Partner with Technology and Service Design to embed agreed changes into BAU
Identify system or process issues impacting productivity or quality

Continuous Improvement & Change Execution

Lead or support operational improvement initiatives impacting BAU performance
Own implementation and adoption of agreed changes across teams
Ensure improvements are practical, embedded, and sustained

Qualifications

8+ years leadership experience in financial advice operations, paraplanning, or client services
Proven experience in implementing and embedding change initiatives
Experience leading process alignment across the wider business in a way that supports teams and enhances the client experience
Proven ability to lead others and indirectly manage larger operational teams
Strong commercial and capacity‑planning mindset
High confidence engaging with advisers and senior stakeholders
Ability to balance people leadership with operational execution
Strong people leadership capability, with the ability to coach, influence, and hold leaders accountable for outcomes
Sound operational judgment, balancing efficiency, quality, and client experience in day‑to‑day decisions
Commercial mindset, with a clear understanding of how operational performance supports adviser productivity and business results
Confident capacity and workload management across competing priorities and adviser demand
High level of data literacy, able to interpret information, identify trends or risks, and support sound decision‑making
Disciplined and structured approach to BAU execution, with strong follow‑through
Comfortable operating within governance and risk frameworks, reinforcing consistent and compliant ways of working
Calm, resilient, and pragmatic leader, able to cut through complexity and drive practical outcomes

About Focus Partners Australia

Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.

Quick Apply

Refine Your Search

practice manager jobs in st kilda east, vic

Senior Manager, Practice Operations & Performance

Governance & Practice Manager

Senior Manager, Practice Operations & Performance

Operations Manager

Manager, Court Practice - Dandenong

Regional Operations Manager

Manager, Court Practice - Dandenong

GP Clinic Practice Manager

Manager, Finance Practice Improvement

Practice Senior Manager - Regional Commercial Operations

Deputy Practice Manager - HC - Practice Support

Practice Manager - Eyes Optometrists

Business Growth Manager - Multi-site Aesthetic Clinics

Practice Manager/Senior Receptionist Physiotherapy Clinic

Legal Practice Manager

Operations Manager, Sandringham Hospital

Practice Nurse Manager | Ringwood | Full Time

Manager - Business and Tax Advisory (Asian Business Practice)

Operations Manager Adult Bed Based Stream

Office Manager

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