In-Demand Mobile phone repair technician Jobs in Springfield, Qld

Mobile Phone Repair Technician
Cheap Geek Computer Repairs —Brisbane QLD
- From $50,000 a year
- Software troubleshooting
- Sales
- Computer skills
Quick Apply
1d
Equipment Service Technician
Dental Equip Pty Ltd —Brisbane QLD
- $38 an hour
- Full-time
- Customer service
- Maintenance
- English
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Field Service Technician
Porter Equipment Australia Pty Ltd —Berrinba QLD
- $35.92 - $52.52 an hour
- Overtime
- No degree
- In-person
- Communication skills
Quick Apply
Customer Service Consultant
PTC Phone Tech & Comm —Ipswich QLD
- Part-time
- Sales
- Budgeting
- Employee discount
Quick Apply
Field Technician
Trescal (Australia) Pty Ltd —Seventeen Mile Rocks QLD
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Laboratory
Quick Apply
10d
Field Service North
Atlas Copco Group —Brisbane QLD
- From $47 an hour
- Overtime
- Hybrid work
- Customer service
- Communication skills
11d
Field Service Technician - QLD
KION Group AG —Larapinta QLD
- Full-time
- Customer service
- Heavy equipment operation
- Communication skills
6d
Commercial Refrigeration / Appliance repair technician
RHQ —Underwood QLD
- $45 - $60 an hour
- Overtime
- In-person
Quick Apply
2d
Refrigeration Technician/Appliance Technician
RHQ —Underwood QLD
- $45 - $60 an hour
- Overtime
- In-person
Quick Apply
23h
Insurance loss adjustor
Major Industries Restoration —Brisbane QLD
- $80,000 - $82,000 a year
- Full-time
- Writing skills
- Communication skills
Quick Apply
13d
Senior Field Service Technician
LAF Technologies Pty Ltd —Slacks Creek QLD
- Full-time
- Hybrid work
- Laboratory experience
- Maintenance
- Microsoft Office
Quick Apply
6d
Essential Services Technician
VAE Group —Darra QLD
- Full-time
- Management
- Customer service
- Maintenance
- Employee assistance program
- Employee discount
Mobile Automotive Paint & Cosmetic Repair Technician
Hire with Reef —Brisbane QLD
- $80,000 - $120,000 a year
- Full-time
- Customer service
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Service Technician
Visy —Brisbane QLD
- Full-time
- Mechanic experience
Field Service Technician - QLD (Townsville region)
KION Group AG —Larapinta QLD
- Full-time
- Heavy equipment operation
Product Support - Crushing & Screening QLD
Onetrak —Brisbane QLD
- $140,000 - $150,000 a year
- Microsoft Excel
- Sales
- POS
13d
Field Service and Workshop Diesel Mechanic
Tutt Bryant Hire —Brisbane QLD
- Overtime
- Customer service
- Forklift
- Senior Secondary Certificate of Education
- On-the-job training
Electrical Technician
BGIS —Brisbane QLD
- Overtime
- Customer service
- Maintenance
- Electrical experience
- Paid training
- Parental leave
10d
Field Forklift Mechanic/Service Technician
Crown Equipment —Brisbane QLD
- $75,000 - $85,000 a year
- Overtime
- Mechanic experience
- Customer service
- Maintenance
- Health insurance
- Employee assistance program
Quick Apply

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Mobile Phone Repair Technician

Cheap Geek Computer Repairs
Brisbane QLD

Quick Apply

Job Details

Subcontract
From $50,000 a year
1 day ago

Qualifications

Software troubleshooting
Sales
Driver Licence
Computer skills
Communication skills
Mobile devices

Full Job Description

Mobile Phone & Laptop Repair Technician / Shop Manager

Location: Cheap Geek – Anzac Square Arcade, Brisbane CBD
Position: Mobile Phone & Laptop Repair Technician / Shop Manager
Engagement: Contractor / Contracting Partner

About the Opportunity

Cheap Geek is looking for an experienced and motivated Mobile Phone and Laptop Repair Technician to take responsibility for the day-to-day operation of our Brisbane CBD repair shop and help grow our device repair business.

This is more than a bench technician position. We are looking for someone who can take ownership of the repair process from the initial customer enquiry through to diagnosis, quotation, repair and collection.

The successful applicant will have access to Cheap Geek's established customer base of more than 7,000 customers, providing significant opportunities to generate repeat business, promote upgrades and develop additional repair and technology services.

The Role

You will be responsible for managing repairs through the complete customer journey, including:

Responding to new repair enquiries and calling customers back.
Discussing device faults and obtaining relevant model and repair information.
Checking parts availability and pricing with wholesalers and suppliers.
Preparing and communicating repair quotations.
Ordering required parts and maintaining accurate purchase records.
Checking customers' devices into the repair management system.
Diagnosing faults and recommending appropriate repairs.
Completing repairs efficiently and professionally.
Keeping customers informed throughout the repair process.
Processing completed repairs, payments and collections.
Managing warranty and return repairs where required.
Maintaining a clean, organised and professional repair workshop.

Mobile Phone & Tablet Repairs

You should be confident performing common mobile device repairs, including:

Screen and display replacements.
Battery replacements.
Charging port repairs and replacements.
Camera, speaker, microphone and button replacements.
Housing and back-glass repairs.
Device diagnostics and fault finding.
Software troubleshooting.
Water or liquid-damage assessment.
Component-level repairs where within your technical capability.
Apple iPhone, Samsung Galaxy and other major device brands.
Tablet and iPad repairs.

Laptop & Computer Repairs

The position also includes responsibility for laptop and computer repairs, including:

Laptop screen replacement.
Laptop battery replacement.
Keyboard, trackpad and charging component replacement.
RAM and storage upgrades.
Fan and cooling-system replacement.
Motherboard replacement and associated repairs.
Laptop disassembly and reassembly.
Hardware diagnostics and fault finding.
Circuit-board diagnosis and repair where technically appropriate.
Software and operating-system troubleshooting.
Data-related troubleshooting and support.
Building and upgrading custom and gaming PCs.
Diagnosing PC hardware and compatibility issues.

Shop Management & Customer Service

As the person responsible for the day-to-day repair operation, you will also:

Answer incoming telephone and customer enquiries.
Manage repair bookings and customer expectations.
Provide professional technical advice without unnecessary jargon.
Prepare accurate quotations before commencing chargeable work.
Manage parts ordering and supplier communication.
Maintain accurate inventory and parts records.
Ensure all repairs have comprehensive technician notes.
Maintain detailed repair and service records.
Prepare technical or diagnostic reports where required.
Identify opportunities for accessories, upgrades, replacement devices and additional services.
Maintain high standards of shop presentation and customer service.
Ensure customer devices are handled carefully and securely.
Manage your workload independently and prioritise urgent repairs appropriately.

Remuneration

The position operates under a performance-based contractor arrangement, providing the successful technician with the opportunity to directly benefit from the repair business they generate and complete.

The remuneration structure includes:

Uncapped Income Potential - 50% share of labour revenue generated from eligible completed repairs.

Fixed Manager Fee - $250 per week

Company Carpark

You will also have access to Cheap Geek's established database of 10,000+ customers, allowing approved repair promotions, upgrade campaigns and customer offers to help develop additional business.

Required Skills & Experience

Essential:

Demonstrated mobile phone repair experience.
iPhone and Samsung repair capability.
Mobile phone screen and battery replacement experience.
Laptop screen and battery replacement experience.
Laptop disassembly and reassembly skills.
Laptop motherboard-related repair experience.
RAM, storage, fan and motherboard replacement experience.
Strong hardware diagnostic and troubleshooting ability.
General IT and software troubleshooting capability.
Excellent customer communication skills.
Ability to quote and explain repairs to customers.
Strong attention to detail.
Ability to work independently and manage competing priorities.

Experience with microsoldering and board-level repairs will be highly regarded.

Vehicle & Licence

You must hold a current driver's licence and have access to a reliable vehicle.

Where required, the position may involve arranging collection and delivery of customer laptops or other equipment within the Brisbane area.

Who We're Looking For

We're looking for someone who combines technical ability with commercial initiative.

You should be comfortable repairing a phone at the bench, diagnosing a difficult laptop fault, speaking to a customer about their options, obtaining supplier pricing, preparing a quote and managing the job through to payment.

This position would particularly suit an experienced repair technician who wants greater independence and the opportunity to take ownership of an established repair operation rather than simply work as an employed technician.

If you have strong mobile phone and computer repair skills, enjoy dealing with customers and want the opportunity to build and grow a repair business within an established Brisbane CBD operation, we'd like to hear from you.

Pay: From $50,000.00 per year

Experience:

mobile phone repair technician: 1 year (Preferred)

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

mobile phone repair technician jobs in springfield, qld

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