In-Demand Engagement manager Jobs in Southbank, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Skechers Flagship Management Opportunities - Melbourne
Skechers —Melbourne VIC
- Full-time
- Communication skills
Quick Apply
Marketing and Event Specialist
Fancy Hank's | Good Heavens | Springrock —Melbourne VIC
- $80,000 a year
- Full-time
- Sales
- Research
- Bachelor's degree
Quick Apply
Manager, Koori Advisory and Engagement
Commission for Children and Young People —Melbourne VIC
- $166,939 - $191,084 a year
- Full-time
12d
Licensed Club Manager
Celtic Club of Victoria —Brunswick VIC
- $76,700.00 - $86,177.20 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Quick Apply
Venue Manager
Mediterraneo Charcoal Restaurant —Albert Park VIC
- From $77,000 a year
- Full-time
- Serving
- Hospitality
- Customer service
Quick Apply
Manager, Regional Aboriginal Justice Advisory Committee (RAJAC) Operations, North and North West Metro
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Hybrid work
Senior Manager - Sustainability
Orica —East Melbourne VIC
- Full-time
Engagement Lead
Future Secure AI —Melbourne VIC
- AI
- Leadership
Quick Apply
11d
Project Officer
Department of Jobs, Skills, Industry and Regions —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
4d
Senior Investigator
Department of Jobs, Skills, Industry and Regions —Greater Melbourne VIC
- $116,413 - $128,631 a year
- Full-time
9d
Manager, Strategy, Engagement and Reporting
Department of Jobs, Skills, Industry and Regions —Melbourne City Centre VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
- Negotiation
8d
Manager
Department of Education —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Human resources
- Leadership
3d
Indigenous Engagement Manager
Stockland —Greater Melbourne VIC
- Public speaking
- In-person
- Communication skills
4d
Manager Employee Experience
Jewish Care Victoria —Melbourne VIC
- $15,900 a year
- Part-time
- Employee assistance program
- Referral program
10d
TPP Engagement Lead
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
3d
Facilities Supervisor
Compass Group Australia —Melbourne VIC
- $80,000 a year
- Full-time
- Customer service
- Supervising experience
- Front desk
Senior Manager, Professional Practice - Rehabilitation and Reintegration Branch
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Case management
10d
Organisational Change Manager
Workplace Injury Commission —Melbourne VIC
- $168,537 a year
- Full-time
12d
Dispute Resolution Officer
Department of Jobs, Skills, Industry and Regions —Melbourne City Centre VIC
- $100,894 - $114,476 a year
- Full-time
3d

I want to receive the latest job alert for engagement manager in southbank, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engagement manager jobs near southbank, vic

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

engagement manager jobs in southbank, vic

Customer Service Consultant | Port Melbourne

Skechers Flagship Management Opportunities - Melbourne

Marketing and Event Specialist

Manager, Koori Advisory and Engagement

Licensed Club Manager

Venue Manager

Manager, Regional Aboriginal Justice Advisory Committee (RAJAC) Operations, North and North West Metro

Senior Manager - Sustainability

Engagement Lead

Project Officer

Senior Investigator

Manager, Strategy, Engagement and Reporting

Manager

Indigenous Engagement Manager

Manager Employee Experience

TPP Engagement Lead

Facilities Supervisor

Senior Manager, Professional Practice - Rehabilitation and Reintegration Branch

Organisational Change Manager

Dispute Resolution Officer

I want to receive the latest job alert for engagement manager in southbank, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected