In-Demand home based call centre Jobs in south australia

Operations Centre Weekend Coordinator
BGIS —Greater Adelaide SA
- $57,800 - $71,400 a year
- Weekends only
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
5d
PT Sales Assistant | SHERIDAN | Myer Adelaide City
Sheridan —Greater Adelaide SA
- Part-time
- Communication skills
- Employee assistance program
- Referral program
Customer Service Representative Trade Centre
BlueScope —Novar Gardens SA
- Full-time
- Communication skills
- Negotiation
- Employee assistance program
- Employee discount
Quick Apply
4d
Service Delivery Team Leader
Silverchain —Greater Adelaide SA
- Full-time
- Remote
- No degree
- Leadership
- Time management
- Work from home
9d
Risk Analyst
Westpac Group —Greater Adelaide SA
- Full-time
- Hybrid work
- Financial services
- Communication skills
1d
Medical Officer
Australian Red Cross Lifeblood —Adelaide SA
- From $215,000 a year
- Part-time
- Microsoft Office
- Databases
- Parental leave
- Employee assistance program
9d
Sales & Service Consultant
Insurance Australia Group —Greater Adelaide SA
- Full-time
- Hybrid work
- Sales
- Health insurance
- Annual leave
4d
Enrolled Nurse
Serco Plc —Edinburgh SA
- Weekend availability
- Nursing
- Employee assistance program
Sr. CRA (Level II)
Thermo Fisher Scientific —Greater Adelaide SA
- Full-time
- Laboratory
- Microsoft Excel
- Patient monitoring
- Parental leave
- Employee assistance program
ECC Veterinary Nurse - Greencross Vet Centre
Greencross Vet Centre —Norwood SA
- Weekend availability
- Blood sampling
- Patient care
- Communication skills
- Employee discount
Quick Apply
Mental Health Lead
Sonder —Elizabeth SA
- Full-time
- Case management
- Discharge planning
- Acute care
- Annual leave
- Parental leave
10d
Psychologist
Serco Plc —Edinburgh SA
- Weekend availability
- CPR Certification
Exercise Physiologist - Para Hills
Proactive Health —Para Hills SA
- $75,000 - $90,000 a year
- Full-time
- Private practice
- Clinic
- Bachelor's degree
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Operations Centre Weekend Coordinator
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Operations Centre Weekend Coordinator

BGIS -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Part-time
$57,800 - $71,400 a year
5 days ago

Benefits

Work from home
Employee assistance program
Paid volunteer leave
Referral program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
Microsoft Office
CMMS
Organisational skills
Communication skills

Full Job Description

Weekend Coordinator – National Operations Centre, Adelaide

Location: Adelaide CBD, SA
Company: BGIS – National Operations Centre
Employment Type: Part-Time, Permanent, Hybrid
Salary:

3-Day Option: $57,800 + Super (Friday, Saturday & Sunday)
4-Day Option: $71,400 + Super (Thursday to Sunday)

We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across a wide range of industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Our National Operations Centre plays a critical role in supporting clients, field teams, and operational stakeholders across Australia. We are seeking an organised and proactive Weekend Coordinator to help lead weekend operations, support our Customer Service Officers, and ensure business continuity outside standard business hours.

Purpose of the Role

Reporting to the National Operations Centre leadership team, you will oversee weekend workflow, coordinate operational support activities, and act as a key escalation point for internal stakeholders.

This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and can confidently balance multiple priorities while supporting others to succeed. You'll be the person helping keep everything moving smoothly when unexpected issues arise and ensuring our teams and clients remain supported.

Roster Options

We are offering two permanent part-time options:

Option 1 – 3 Days Per Week

Friday: 8:00am – 4:00pm
Saturday: 6:00am – 2:00pm
Sunday: 6:00am – 2:00pm
Salary: $57,800 + Super

Option 2 – 4 Days Per Week

Thursday: 8:00am – 4:00pm
Friday: 8:00am – 4:00pm
Saturday: 6:00am – 2:00pm
Sunday: 6:00am – 2:00pm
Salary: $71,400 + Super

Both options include after-hours on-call coverage from 10:00pm Friday through to 5:00am Monday .

Key Responsibilities

Coordinate and monitor National Operations Centre workflow throughout the weekend
Support Customer Service Officers by providing guidance, coaching, and escalation assistance
Track team capability, training progress, and resource availability to support service delivery
Arrange operational coverage for leave, unexpected absences, or increased workloads
Monitor service levels, call queues, and response times to maintain performance outcomes
Escalate critical operational, system, or client-impacting issues to the appropriate stakeholders
Communicate operational updates across the business during weekends and after-hours periods
Maintain accurate records, reports, rosters, and knowledge base information
Build positive relationships with internal teams, service providers, and clients
Contribute ideas and process improvements that enhance service delivery and team effectiveness

Education, Experience & Skills

Essential

Experience coordinating workflow, operations, scheduling, or service delivery activities
Strong organisational skills with the ability to manage multiple priorities simultaneously
Demonstrated ability to remain calm, focused, and effective under pressure
Excellent written and verbal communication skills
Strong problem-solving and decision-making capability
Confidence working independently while knowing when to escalate issues
High level of attention to detail and accountability
Proficiency using Microsoft Office applications including Outlook, Word, and Excel
Ability to build positive relationships with stakeholders across all levels of the business
Commitment to delivering exceptional customer service

Desirable

Experience in a contact centre, service desk, operations centre, facilities management, or customer service environment
Exposure to workforce planning, rostering, or scheduling activities
Experience using CMMS or workflow management systems
Previous experience supporting or mentoring team members

Workplace Flexibility

This is a permanent hybrid opportunity based in Adelaide CBD, combining work from home flexibility with time spent collaborating with the National Operations Centre Team. The role offers the stability of a permanent position while providing flexibility outside of traditional Monday-to-Friday arrangements.

Why Join BGIS?

Key Benefits Include:

✔ AFR Best Places to Work 2024 & 2025
✔ Winner of Inspiring Workplaces Award 2025
✔ Spot recognition vouchers and $2,000 employee referral bonus
✔ Access to Flare discounts across retailers, energy providers, travel and more
✔ Fitness Passport for you and your family
✔ Career progression through internal mobility and secondment opportunities
✔ Leadership development programs including Future Leaders and Leadership Fundamentals
✔ Health and wellbeing support including EAP and annual flu vaccination vouchers
✔ Two paid volunteer days annually and community engagement initiatives
✔ Work180 endorsed employer of choice for women
✔ Inclusive and supportive team culture focused on collaboration and development

How to Apply

If you're highly organised, solutions-focused, and enjoy supporting teams to deliver exceptional service, we'd love to hear from you.

BGIS is an equal opportunity employer and we strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Eligibility

To be successful in the role, applicants must have full working rights in Australia.

Apply Now

Be part of a workplace that values diversity, safety, innovation, and continuous improvement.

Explore more opportunities at https://apac.bgis.com

Apply Now

Refine Your Search

home based call centre jobs in south australia

Operations Centre Weekend Coordinator

PT Sales Assistant | SHERIDAN | Myer Adelaide City

Customer Service Representative Trade Centre

Service Delivery Team Leader

Risk Analyst

Medical Officer

Sales & Service Consultant

Enrolled Nurse

Sr. CRA (Level II)

ECC Veterinary Nurse - Greencross Vet Centre

Mental Health Lead

Psychologist

Exercise Physiologist - Para Hills

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