In-Demand Call centre customer service Jobs in Schofields Nsw

Medical Receptionist (Casual)
MyGPcare Pty Ltd —Doonside NSW
- $24.95 - $35.00 an hour
- Weekend availability
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick Apply
Sales Travel Consultant
Flight Centre Brand —Mount Druitt NSW
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Customer Operations Analyst
Smartways Logistics —Macquarie Park NSW
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- Microsoft Excel
- Data analysis skills
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7d
Service Desk Analyst (Level 1)
Kennards Hire —Seven Hills NSW
- $75,000 a year
- On call
- Management
- Microsoft Office
- Analysis skills
- Profit sharing
- On-the-job training
Client Experience Manager
Blaxland Dental —Penrith NSW
- From $35 an hour
- Part-time
- Management
- Sales
- Customer service
Quick Apply
11d
Contact Centre Consultant - Blacktown (Part Time)
PRP Diagnostic Imaging —Sydney Western Suburbs NSW
- Part-time
- Customer service
- Gym membership
Claims Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Management
- Financial services
- Leadership
- Travel reimbursement
- Free food
Quick Apply
12d
Contact Centre Consultant - Blacktown
PRP Diagnostic Imaging —Sydney Western Suburbs NSW
- Full-time
- Customer service
- Gym membership
Assistant Support Line Officer
Office of Local Government —Sydney Western Suburbs NSW
- $75,728 - $82,329 a year
- Full-time
- Customer service
- Communication skills
13d
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
14d
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Call Centre Operational Support Officer
NSW Health —North Parramatta NSW
- $79,171.07 - $80,966.53 a year
- Full-time
- Microsoft Excel
- Management
- Administrative experience
6d
Customer Service Officer - Wetherill Park
CSR —Wetherill Park NSW
- Full-time
- Customer service
- Data entry
- Parental leave
- Employee assistance program
Quick Apply
11d
Medical Receptionist
Optimum Health General Practice —Bella Vista NSW
- Part-time
- Customer service
- Medical office experience
- In-person
Quick Apply
8d
Customer Service Representative
Hampers and Gifts Australia —Regents Park NSW
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
- Employee assistance program
- Employee discount
Quick Apply
Navigator/ Scheduler
HammondCare —Wahroonga NSW
- Monday to Friday
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Dental Receptionist | Merrylands | Casual
For Health Group —Merrylands NSW
- Customer service
- Communication skills
Client Services Consultant
Cerebral Palsy Alliance —Prairiewood NSW
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Field Research Officer - NSW - Blacktown
Roy Morgan —Blacktown NSW
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Medical Receptionist | Fairfield | Casual
For Health Group —Fairfield NSW
- Customer service
- Communication skills

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Medical Receptionist (Casual)

MyGPcare Pty Ltd
Doonside NSW

Quick Apply

Job Details

Casual
$24.95 - $35.00 an hour

Qualifications

Microsoft Word
CPR Certification
Microsoft Excel
Management
Customer service
Triage
Patient service
Driver Licence
Communication skills
Medical receptionist

Full Job Description

Position Description – Medical Receptionist

Job title: Medical Receptionist

Reports to: Practice Manager

An experienced medical receptionist is required for Claremont Meadows Medical Centre and Doonside Medical Centre.

The shifts are casual and would suit medical receptionists who want the “shared work” flexibility.

If you are eager to learn and have a friendly positive attitude, we would like to hear from you.

Purpose of position

To organise appointments, maintain records and perform medical & other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients and keep the practice clean to provide a healthy and safe environment to our patients

Responsibilities The following duties are to be carried out in conjunction with the Practice Policy and Procedures manual where applicable.

Reception

Open and Close clinic as per set procedure.
To greet patients and other callers at the Practice in a courteous and efficient manner.
To answer the telephone promptly and courteously.
To make appointments for patients following set procedures.
To issue patients invoices/receipts and bulk bill as required.
To enter and update patient registrations and patient Notes in computer.
To deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully.
To deal with emergencies when necessary, following set procedures.
Transfer test result calls to nurse or take message. To sort out result calls as requested.
Take prescription requests.
Attend to account queries if possible or refer problem to Practice Manager.
To exercise confidentiality in regard to patient care and all aspects of the practice.
Ensure reminder and recall system is adhered to.
Maintain reception area in a tidy and welcoming manner. Maintain the practice as a clean and healthy environment.
Ensure Registration, Health Summaries, Patient Information sheets, New Patient Packs and information displays are correct and current and enough in supply.
Ensure patients are not required to wait excessive periods of time for an appointment, and that patients are informed of possible delays.
Assist doctors and nurses by making phone calls, photocopying etc.
Check and handle internal emails.
Opening and closing of appointment sessions for health professionals under guidance of Practice Manager and update in Best Practice system accordingly.
Fill in roster when staff away on holidays and sick leave.

Administration

· Preparing and recording outgoing mail and posting daily.

· Open and distribute incoming mail.

· Type medical reports.

· Scanning and/or filing patient correspondence, results etc.

· Maintain patient information, delete patients no longer attending and deceased, updating current information, linking family members and unlinking independent children, archiving.

· Batching Medicare and Veterans Affairs.

· Balance daily receipts.

· Ensure Back up hard drive changed daily and recorded.

· Ensure banking processed and banked as necessary.

Other Duties

· To actively participate in monthly staff meeting and general meetings.

· To attend training sessions in-house and external courses when required.

· General housekeeping such as tidying and cleaning of waiting room, consult room, staff room, toilets etc. as routine and when necessary

· To undertake other duties as required from time to time by the Practice Manager, Nurses and Doctors.

· Knowledge of occupational health and safety principles including infection control.

· Check suggestion box and restock suggestion forms.

· Consistently be aware of OHS requirements and comply with them.

Expected behaviours and personal attributes

· Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.

· Excellent interpersonal and communication skills.

· Be always well-presented, friendly, courteous and obliging. Represent the practice in a confident and positive manner at all times.

· Undertake all duties in a diligent manner, with honesty and integrity,

· Maintain absolute confidentiality regarding patient and practice information.

· Have a vigilant attitude to accuracy, being prepared to double check as necessary.

· Work cooperatively and independently.

· Demonstrate ability to prioritise and organise, with attention to detail.

· Demonstrate commitment to ongoing professional development

Education, Qualifications and Experience

Essential:

Basic knowledge of MS Word and Excel.
CPR certificate

Desirable:

Knowledge of best practice software and medical equipment
Triage training and/or experience
Experience with specific social groups serviced by practice, such as adolescents, aged care, migrant or refuge groups, aboriginals & Torres Straight islanders, etc.
Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste etc.

Other features:

· Professional development provided or expected.

· Requirement for use of own vehicle, if essential to the position.

· Potential for contact with hazardous material such as blood & body fluids.

· May be required to have some immunisations.

Job Type: Casual

Pay: $24.95 – $35.00 per hour

Application Question(s):

What is your preferred total working hours range per week?
Are you available to work over weekends?
What is your expected hourly wage?

Experience:

Medical receptionist: 1 year (Preferred)
Customer service: 1 year (Preferred)

Licence/Certification:

Driver Licence (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

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I want to receive the latest job alert for call centre customer service in schofields nsw

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