Located 20km west of Sydney on Dharug country, with a population of over 245,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.
Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.
The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.
The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.
The Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers. This role also has the opportunity to participate in the delivery of programs and activities including children's story time, adult classes and events. You will assist customers to access library resources, basic troubleshooting for technology systems and resolving queries.
The successful applicant will require:
- Experience in a library or similar customer service environment
- Well developed literacy, numeracy and oral communication skills
- Demonstrated ability to work well in a team
- Experience in using computers and the internet in a professional environment
- Working With Children Check number.
Download the position description here for more information.
About this role:
- 2x permanent part-time position, working 35 hours per fortnight on the following work pattern:
- Work pattern 1: (Between Merrylands, Granville and Wentworthville)
- Week 1
- Monday 3:00pm to 8:00pm
- Wednesday 12:00pm - 5:30pm (with a 30 minute unpaid meal break)
- Friday 12:00pm - 5:30pm (with a 30 minute unpaid meal break)
- Week 2
- Saturday 11:00am - 2:00pm
- Sunday 1:00pm - 4:00pm
- Monday 9:00am - 1:00pm
- Tuesday 12:00pm - 5:30pm (with a 30 minute unpaid meal break)
- Thursday 3:00pm - 8:00pm
- Work pattern 2: (Between Merrylands, Granville and Wentworthville)
- Week 1
- Saturday 11:00am - 3:00pm
- Monday 1:00pm - 8:00pm (with a 1 hour unpaid meal break)
- Thursday 12:00pm - 8:00pm (with a 1 hour unpaid meal break)
- Week 2
- Saturday 11:00am - 3:00pm
- Sunday 1:00pm - 4:00pm
- Monday 1:00pm - 8:00pm (with a 1 hour unpaid meal break)
- Wednesday 12:00 - 5:30pm (with a 30 minute unpaid meal break)
Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.
- Grade 6 of the Cumberland Salary Structure with a salary range of $34.68 to $42.48 per hour, plus 12% superannuation
- The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role
What you'll need to have for this role:
- The right to live and work in Australia
- Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
- Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.
- We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
- Training and professional development opportunities available to develop skills and grow your career
- Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
- Three (3) additional grant days of paid leave over Christmas (where applicable)
- Corporate Health Insurance discounts
- Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
- Subsidies to assist with the cost of wellness and fitness activities
- Free access to Council owned and managed Aquatic Centres
- Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).
Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.
Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process.
Contact Sarah Garland, Team leader Library Operations on 8757 9486 or [email protected] for further information.
Closing date: 11:59pm, Thursday 9 July 2026
HOW TO APPLY
To submit your application for this position, please complete the questionnaire. You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.
