In-Demand Customer experience leader Jobs in Rydalmere Nsw

Customer Experience Team Leader
Hunter Douglas —Rydalmere NSW
- Customer service
- Microsoft Office
Quick Apply
Customer Experience Team Leader
Ventia Pty Limited —Parramatta NSW
- Full-time
- Management
- Customer service
- In-person
- Health insurance
3h
Casual Sales Assistant - Myer Macquarie
Commonry —Macquarie Park NSW
- Employee assistance program
- Referral program
Casual Sales Assistant - Parramatta
Commonry —Parramatta NSW
- Leadership
- Employee discount
- Referral program
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
Holiday Casual
Kmart —Macquarie Park NSW
- Seasonal
3-Month Vocational Placement - Marketing & Sales Support
Omron Electronics —Parramatta NSW
- From $200 a year
- Sales
- Marketing
- In-person
Quick Apply
Customer Service Team Leader
City of Parramatta Council —Parramatta NSW
- From $108,795.03 a year
- 8 hour shift
- Customer service
- Supervising experience
- First Aid Certification
- Health insurance
- Employee assistance program
6d
Customer Experience Specialist
Healius Corp. —Sydney NSW
- Overtime
- Customer service
- Writing skills
- Communication skills
- Health insurance
- On-the-job training
Senior Customer Resolution Team Leader
Department of Customer Service —Sydney NSW
- $134,626 - $162,153 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
22h
Customer Experience Manager
Accor Apartments & Realty —Sydney NSW
- Full-time
- Hospitality
- Administrative experience
- Leadership
Customer Service Representative
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $70,000 - $120,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Professional development assistance
- Free food
Quick Apply
Sales Team Leader
PassportCard —North Sydney NSW
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
- Free food
Quick Apply
Customer Service Team Leader
ASICS —Marsden Park NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee discount
Quick Apply
23h
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Customer Experience Specialist
MealSuite —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- AI
- Disability insurance
- Health insurance
Quick Apply
Sales Support & Admin
Hong Kong Dim Sim —Silverwater NSW
- From $65,000 a year
- Full-time
- English
- Organisational skills
- In-person
Quick Apply
Casual Sales Assistant - Parramatta, NSW
Ally Fashion —Parramatta NSW
- Weekend availability
- Employee discount
- Referral program
2d
Team Leader
DXC Technology —Macquarie Park NSW
- Full-time
- Case management
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Servery Staff
Anglicare —Carlingford NSW
- Part-time
- Customer service
- Food service experience
- Communication skills
- Employee assistance program
- Gym membership

I want to receive the latest job alert for customer experience leader in rydalmere nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience leader jobs near rydalmere nsw

Customer Experience Team Leader

Hunter Douglas -
Rydalmere NSW

Quick Apply

Job Details

Benefits

Group activities
Birthday leave

Qualifications

Customer service
Microsoft Office

Full Job Description

Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?

Position Overview

At Hunter Douglas, we're passionate about delivering exceptional customer experiences. As the global leader in window coverings, we're known for our innovative products, trusted brands and commitment to quality. Behind every great product is a team dedicated to providing outstanding service—and we're looking for a Customer Experience Team Leader to help lead the way.

Reporting to the National Customer Service Manager, you'll lead a team of Customer Experience Specialists, ensuring our customers receive professional, responsive and solution-focused support every step of the way. You'll coach and develop your team, oversee daily operations, manage customer escalations and work collaboratively across the business to continuously improve the customer experience.

If you're a people-focused leader who enjoys balancing operational excellence with team development and customer satisfaction, we'd love to hear from you.

What you'll do

Lead, coach and develop a high-performing team of Customer Experience Specialists.
Drive a positive, collaborative and customer-first team culture.
Oversee daily customer service operations across phone, email and CRM systems.
Allocate workloads to ensure service levels and response times are consistently achieved.
Conduct regular coaching sessions, one-on-ones and performance reviews.
Support recruitment, onboarding and workforce planning.
Manage complex customer enquiries and escalations, ensuring timely resolution.
Work closely with Sales, Manufacturing, Supply Chain and Operations to deliver seamless customer outcomes.
Monitor team performance, customer feedback and service metrics to identify opportunities for improvement.
Support CRM enhancements, continuous improvement initiatives and future automation projects
All other duties as assigned

Who you are

Experience leading a customer service, customer experience or contact centre team.
A passion for coaching and developing people.
Strong customer service and problem-solving skills with a solutions-focused mindset.
Experience managing customer escalations and delivering positive customer outcomes.
The ability to build strong relationships with internal and external stakeholders.
Experience working with service level targets, KPIs and operational reporting.
Confidence using CRM systems and Microsoft Office applications.
A continuous improvement mindset and the ability to identify practical ways to improve processes and service delivery.

What's in it for you

Join a global market leader and trusted premium brand.
Be part of a supportive and collaborative team culture.
Ongoing training, development, and career growth opportunities.
Access to Social Club.
Birthday Leave: enjoy additional day of leave to celebrate your special day!
The chance to make a genuine impact on the customer experience.

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.

#Australia

By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text "STOP" to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, https://www.hunterdouglas.com/privacy-policy or terms of use https://www.hunterdouglas.com/terms-of-use

Quick Apply

Refine Your Search

customer experience leader jobs in rydalmere nsw

Customer Experience Team Leader

Customer Experience Team Leader

Casual Sales Assistant - Myer Macquarie

Casual Sales Assistant - Parramatta

Mortgage Broker

Holiday Casual

3-Month Vocational Placement - Marketing & Sales Support

Customer Service Team Leader

Customer Experience Specialist

Senior Customer Resolution Team Leader

Customer Experience Manager

Customer Service Representative

Sales Team Leader

Customer Service Team Leader

Customer Service Representative (Inbound Contact Centre)

Customer Experience Specialist

Sales Support & Admin

Casual Sales Assistant - Parramatta, NSW

Team Leader

Servery Staff

I want to receive the latest job alert for customer experience leader in rydalmere nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected