In-Demand Customer service ambassador full time Jobs in Rockbank Vic

Customer Service Ambassador - Full Time
SkyBus —Tullamarine VIC
- $29.20 an hour
- Weekend availability
- Communication skills
Customer Service Representative
Protecta —Tullamarine VIC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Profit sharing
- Employee assistance program
Quick Apply
7d
CONNOR Assistant Store Manager - Watergardens, VIC
CONNOR —Taylors Lakes VIC
- Full-time
- Sales
CONNOR Store Manager - Airport West, VIC
Connor Clothing —Airport West VIC
- Overtime
- Management
- Sales
- Data entry
CONNOR Assistant Store Manager - Watergardens, VIC
Connor Clothing —Taylors Lakes VIC
- Sales
CONNOR Store Manager - Airport West, VIC
CONNOR —Airport West VIC
- Overtime
- Management
- Sales
- Data entry
Day Time Cleaner - Tuesday & Thursday 1pm - 3pm
Laurel Cleaning Services —Derrimut VIC
- $27.08 - $27.09 an hour
- Part-time
- Customer service
- Writing skills
- Cleaning
Quick Apply
7d
CONNOR Store Manager - POINT COOK, VIC
Connor Clothing —Point Cook VIC
- Overtime
- Management
- Sales
- Data entry
CONNOR Store Manager - POINT COOK, VIC
CONNOR —Point Cook VIC
- Overtime
- Management
- Sales
- Data entry

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Customer Service Ambassador - Full Time

SkyBus -
Tullamarine VIC

Apply Now

Job Details

Permanent | Full-time
$29.20 an hour

Benefits

Uniform provided

Qualifications

Communication skills

Full Job Description

The Opportunity

We are seeking enthusiastic Customer Service Ambassadors to join us on a full-time basis and be the friendly face of SkyBus. This is a highly customer-focused role where you'll welcome travellers, provide information, assist with ticket sales, and help create positive first and last impressions of Melbourne for thousands of passengers every day. We're looking for someone with a real drive to sell and a genuine passion for great customer experiences.

What You’ll Do

Welcome and greet customers at SkyBus terminals and throughout Melbourne Airport.
Proactively promote SkyBus services using a confident, professional sales approach.
Assist customers in choosing the most suitable SkyBus service and contribute to team sales and customer engagement goals.
Assist with e-kiosk sales and provide accurate service information to travellers.
Represent SkyBus with immaculate personal presentation in line with uniform and grooming standards.
Help maintain a clean and professional customer environment, including keeping kiosks and work areas tidy.
Liaise with airport and contractor stakeholders to support seamless operations.
Champion excellent customer service, handling enquiries or difficult situations with empathy, professionalism, and respect.
Provide directions, answer questions, and assist travellers from around the world.

What You’ll Bring

Excellent communication and interpersonal skills with a warm, approachable style.
Confidence in engaging with the public and a passion for sales and customer service.
Strong personal presentation and the ability to represent a premium brand.
Ability to remain calm under pressure, solve problems quickly and de-escalate conflict where needed.
A self-motivated, energetic approach and adaptability in a fast-changing environment.
A good working knowledge of Melbourne, its attractions and transport options.
Hold Australian work rights (Australian Citizen or Permanent Resident)

Pay, Hours & Perks

$29.20 base hourly rate + penalties apply
Shift pattern details: rotating roster covering early mornings, evenings, weekends and public holidays across a 365-day operation
Location: Melbourne Airport and Southern Cross Station
This is an active, outdoor role rather than a desk job — you'll be out and about at our terminals and kiosks, meeting travellers face to face.
Uniform provided, plus training and ongoing development to support your career.
Genuine career progression — SkyBus and the wider Kinetic Group are committed to promoting from within, with real opportunities to move into different roles and areas as you grow.

About Us

SkyBus is Australasia's leading airport transit company. We take passengers on trips of a lifetime, 365 days a year. Our services receive consistently high customer satisfaction ratings, and our iconic Australian-built red double decker buses are the pride of the fleet. We're a great place to work, we look after our people, and they are proud to work for SkyBus. Join a supportive and diverse team, with opportunities for ongoing development and career progression within SkyBus and the wider Kinetic Group.

How to Apply?

If this sounds like you and you're ready for a rewarding career with SkyBus, click Apply for this job now! Successful applicants will be required to complete a National Police History Check and provide proof of working rights in Australia prior to commencing employment. There has never been a better time to join SkyBus.

SkyBus is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

Apply Now

Refine Your Search

customer service ambassador full time jobs in rockbank vic

Customer Service Ambassador - Full Time

Customer Service Representative

CONNOR Assistant Store Manager - Watergardens, VIC

CONNOR Store Manager - Airport West, VIC

CONNOR Assistant Store Manager - Watergardens, VIC

CONNOR Store Manager - Airport West, VIC

Day Time Cleaner - Tuesday & Thursday 1pm - 3pm

CONNOR Store Manager - POINT COOK, VIC