In-Demand customer support coordinator Jobs in riverwood, nsw

Customer Service Coordinator – Billing & Operations
CIMC WETRANS AUSTRALIA PTY LTD —Auburn NSW
- $70,000 - $75,000 a year
- Overtime
- In-person
Quick Apply
Housing Specialist - NSW
Permalink Support Services —Sydney NSW
- $36.84 an hour
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick Apply
10d
Facilities Coordinator
JLL —North Ryde NSW
Rostering Coordinator
National Disability and Mental Health Services —Liverpool NSW
- $36.00 - $38.65 an hour
- Full-time
- Management
- Customer service
- Office
Quick Apply
5h
Senior Client Wellness Coordinator
Solis Wellness & Guidance Australia —Sydney NSW
- $88,000 - $112,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Wellness program
- Health insurance
Quick Apply
Admin & People Coordinator
Maggio’s —Sydney NSW
- Part-time
- Hybrid work
- Hospitality
- Bakery
Quick Apply
2d
Administration & Marketing Coordinator
JD's Boatshed —Kirrawee NSW
- $60,000 - $75,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
7d
Facilities Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Ryde NSW
- Full-time
- AI
Quick Apply
Executive Officer
Department of Customer Service —Sydney NSW
- $149,739 - $173,174 a year
- Full-time
- Leadership
- Employee assistance program
- Gym membership
11d
NDIS Local Area Coordinator (Western Sydney)
Uniting —Baulkham Hills NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Workplace Coordinator
JLL —Sydney NSW
- Customer service
7d
NDIS Local Area Coordinators (First Nations Targeted)
Uniting —Parramatta NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Senior Coordinator Operations
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Cleaning
4d
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
HR Coordinator
DLA Piper —Sydney NSW
- In-person
Compliance Coordinator
Carma —Sydney NSW
- Full-time
- Administrative experience
Quick Apply
Team Leader
NSW Police Force —Parramatta NSW
- $99,938 - $110,271 a year
- Full-time
Transport Operations Controller
Transport For NSW —Eveleigh NSW
- $108,374 - $119,210 a year
- Full-time
- In-person
11d
Accounts & Services Coordinator
National Disability and Mental Health Services —Liverpool NSW
- $36.00 - $38.65 an hour
- Overtime
- Customer service
- Office
- Microsoft Office
Quick Apply
5h
Assistant Coordinator
Department of Customer Service —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Customer service
- AI
- Leadership
11d

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Customer Service Coordinator – Billing & Operations

CIMC WETRANS AUSTRALIA PTY LTD
Auburn NSW

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $75,000 a year

Qualifications

Full Job Description

Position Summary

The Customer Service & Billing Coordinator will be responsible for coordinating billing related operational data and supporting the end-to-end invoicing process for the Key account across RDC operations, transport, distribution and ad-hoc service activities.

This role acts as a key coordination point between operations teams and the customer to ensure invoices are prepared accurately and issued in a timely manner in accordance with agreed billing cycles and customer requirements.

The role is operational and customer-service focused and does not perform accounting or financial reporting functions.

Additional Position Context

As this is a newly established role supporting a developing operational project, certain responsibilities and workflows may continue to evolve during the implementation and stabilisation phase of the Key account.

The successful candidate is expected to demonstrate flexibility and adaptability in supporting operational and customer billing requirements as business processes continue to develop.

Key Responsibilities

Billing Coordination

Coordinate and consolidate billing data across RDC, transport, distribution and ad-hoc operational activities
Support timely and accurate invoice preparation in accordance with agreed billing cycles
Verify operational records and supporting documents prior to invoicing
Track billing milestones and ensure all services are captured correctly
Ensure all billing information and supporting operational records comply with Key Account’s invoicing requirements, payment templates and supporting documentation standards

Cross-functional Coordination

Liaise closely with RDC operations, transport teams and customer service teams to obtain operational information required for billing
Coordinate with internal stakeholders to resolve billing discrepancies or missing operational data
Follow up outstanding operational confirmations to avoid billing delays
Coordinate operational data through WMS, TMS and related operational systems to support accurate invoice preparation
Maintain VIN-level operational tracking and supporting records where required

Customer Support & Special Billing Requests

Support customer-specific billing requirements and reporting formats
Coordinate special budget approval requests, including pre-approved overtime, weekend operations and exceptional service activities
Maintain accurate records of customer approvals and operational exceptions

Reporting & Administration

Maintain billing trackers and operational billing records
Assist with customer billing enquiries relating to operational activities
Support continuous improvement of billing coordination processes

Other Duties

Perform other operational coordination and customer service support duties as reasonably required by the business

Pay: $70,000.00 – $75,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in riverwood, nsw

Customer Service Coordinator – Billing & Operations

Housing Specialist - NSW

Facilities Coordinator

Rostering Coordinator

Senior Client Wellness Coordinator

Admin & People Coordinator

Administration & Marketing Coordinator

Facilities Coordinator

Executive Officer

NDIS Local Area Coordinator (Western Sydney)

Workplace Coordinator

NDIS Local Area Coordinators (First Nations Targeted)

Senior Coordinator Operations

Regional Support Coordinator

HR Coordinator

Compliance Coordinator

Team Leader

Transport Operations Controller

Accounts & Services Coordinator

Assistant Coordinator

I want to receive the latest job alert for customer support coordinator in riverwood, nsw

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