In-Demand Helpdesk support Jobs in Ringwood Vic

Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
Solar Installation Coordinator & Technical Support Specialist
Start Solar —Burwood VIC
- $70,000 - $100,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
Quick Apply
IT Support Officer
Pinnacle Hire Pty Ltd —Rowville VIC
- Full-time
- Azure
- SharePoint
- In-person
Quick Apply
14d
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
Tier 3 Customer Support Agent (SaaS Helpdesk)
Fastmail —Melbourne VIC
- $111,623 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply
FM Helpdesk Assistant Manager
The Royal Melbourne Hospital —Melbourne VIC
- Up to $12,000 a month
- Part-time
- Customer service
- Administrative experience
- Leadership
- Annual leave
- Employee assistance program
12h
FM Helpdesk Assistant Manager
Royal Melbourne Hospital —Melbourne VIC
- $74,448 a year
- Full-time
- Customer service
- Administrative experience
- Leadership
- Annual leave
- Employee assistance program
7h
Oracle Support Analyst
Department of Government Services —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Communication skills
- Analytics
14d
Care Support Helpdesk Worker
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
14d
IT Support Engineer (Level 2)
Linesight —Melbourne VIC
- Part-time
- Hybrid work
- Azure
- English
- Microsoft Office
13d
Mail Room/Contract Support
CBRE —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
7d
Program Officer – Equity Hub
alinea international —Melbourne VIC
- $75,000 - $80,000 a year
- Contract
- Hybrid work
- Management
- English
- Communication skills
IT Analyst
Lyka —Dandenong VIC
- Hybrid work
- Management
- Communication skills
- Parental leave
Quick Apply
Project Officer, Data and Analytics
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
5d
IT Systems Administrator
Gigacomm —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- AI
Quick Apply
6d
Helpdesk Technician
St. Michael's Grammar School —St Kilda VIC
- Full-time
- Communication skills
- Annual leave
Account Executive - Australia (Remote)
Maropost —Melbourne VIC
- Full-time
- Remote
- Sales
- POS
- AI
- Work from home
Quick Apply
6d
Product support team
Digital Stack —Melbourne VIC
- Full-time
- Management
- Customer service
Facilities Coordinator
MEGT Australia —Melbourne VIC
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Health insurance
- Parental leave
Customer Service Executive, ANZ
Ranpak —Melbourne VIC
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home

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helpdesk support jobs near ringwood vic

Helpdesk Support Analyst

Suzuki Samanabad Auto Corporate
Melbourne VIC

Quick Apply

Job Details

Permanent
Up to $84,000 a year

Benefits

Travel reimbursement
Company car
Annual leave
Life insurance
Salary packaging

Qualifications

Computer Science
Customer service
IT service management
Technical support
Analysis skills
Bachelor's degree
CompTIA Network+
IT support
Diploma
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

Helpdesk Support Analyst

Company: Suzuki Samanabad Auto Corporate
Location: Parramatta Road, Corporate Division, Melbourne, Victoria, Australia
Salary: AUD 84,000 per year
Employment Type: Full-Time

About Suzuki Samanabad Auto Corporate

Suzuki Samanabad Auto Corporate is a leading automotive organization dedicated to delivering exceptional products, services, and customer experiences. We are seeking a motivated and customer-focused Helpdesk Support Analyst to join our Corporate Division and provide high-quality technical support to internal users across the organization.

Position Overview

The Helpdesk Support Analyst serves as the first point of contact for IT-related issues and requests. The successful candidate will diagnose and resolve technical problems, support hardware and software systems, and ensure employees receive timely and effective IT assistance to maintain business productivity.

Key Responsibilities

Provide first-level technical support for hardware, software, network, and system-related issues.
Respond to support requests via phone, email, ticketing systems, and remote support tools.
Troubleshoot and resolve desktop, laptop, printer, mobile device, and application issues.
Install, configure, and maintain computer hardware and software.
Escalate complex technical issues to senior IT personnel when required.
Maintain accurate records of incidents, service requests, and resolutions.
Support user account management, password resets, and access permissions.
Assist with onboarding and offboarding activities, including equipment setup and user provisioning.
Monitor IT systems and report recurring issues or potential improvements.
Contribute to knowledge base documentation and user support guides.
Ensure compliance with company IT policies and cybersecurity standards.

Qualifications and Experience

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
Previous experience in a Helpdesk, IT Support, Service Desk, or Technical Support role.
Knowledge of Windows operating systems, Microsoft 365, and common business applications.
Understanding of networking fundamentals, hardware troubleshooting, and remote support tools.
Excellent problem-solving and analytical skills.
Strong verbal and written communication abilities.
Ability to manage multiple support requests while maintaining excellent customer service.

Preferred Qualifications

Experience with IT Service Management (ITSM) platforms and ticketing systems.
Knowledge of Active Directory and cloud-based technologies.
Industry certifications such as CompTIA A+, Network+, Microsoft Certifications, or equivalent.
Experience supporting users in a corporate or automotive industry environment.

Benefits

Competitive salary of AUD 84,000 per year
Professional development and certification opportunities
Career growth within a large corporate organization
Supportive and collaborative work environment
Employee wellness and assistance programs
Paid annual leave and public holiday entitlements
Modern workplace and technology resources

How to Apply

If you are passionate about technology and enjoy helping users solve technical challenges, we encourage you to apply for the Helpdesk Support Analyst position at Suzuki Samanabad Auto Corporate. Submit your resume and cover letter outlining your relevant experience and qualifications.

Suzuki Samanabad Auto Corporate is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Pay: Up to $84,000.00 per year

Benefits:

Company car
Life insurance
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in ringwood vic

Helpdesk Support Analyst

Solar Installation Coordinator & Technical Support Specialist

IT Support Officer

Specialist Technician - Technical Support to Schools Program (TSSP)

Tier 3 Customer Support Agent (SaaS Helpdesk)

FM Helpdesk Assistant Manager

FM Helpdesk Assistant Manager

Oracle Support Analyst

Care Support Helpdesk Worker

IT Support Engineer (Level 2)

Mail Room/Contract Support

Program Officer – Equity Hub

IT Analyst

Project Officer, Data and Analytics

IT Systems Administrator

Helpdesk Technician

Account Executive - Australia (Remote)

Product support team

Facilities Coordinator

Customer Service Executive, ANZ

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