In-Demand Helpdesk support Jobs in Queensland

Desktop & Network Support Engineer
Rextechnologies pty. limited. —Mackay QLD
- From $29.99 an hour
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick Apply
11d
IT Support Officer
Trinity Petroleum Services —Cairns QLD
- Full-time
- Customer service
- Administrative experience
- POS
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Microsoft Outlook
- Management
IT Service Operations Analyst
The Gold Coast Convention and Exhibition Centre —Broadbeach QLD
- Full-time
- Customer service
- Free parking
- Parental leave
Quick Apply
10d
Casual Support Officer
Queensland Government —Brisbane QLD
- Customer service
- Microsoft Office
- Communication skills
13d
Attendant - Helpdesk
Compass Group Australia —Brisbane QLD
- Full-time
- Management
- Microsoft Office
- Administrative experience
Desktop Support Engineer
Rextechnologies pty. limited. —Brisbane QLD
- From $29.95 an hour
- Weekend availability
- Azure
- Customer service
- Microsoft Office
Quick Apply
Systems Administrator I
Wenco (a Hitachi Construction Machinery subsidiary) —Eight Mile Plains QLD
- Full-time
- Microsoft Access
- Administrative experience
- Bachelor's degree
Quick Apply
Customer Service Travel Helpdesk
Allianz —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
ICT Support Position
Townsville Christian College —Annandale QLD
- $79,423 - $85,000 a year
- Full-time
- Management
- Administrative experience
- Scripting
Quick Apply
2d
IT Support Officer - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
2d
Senior Service Desk Analyst
Populous —South Brisbane QLD
- $85,000 - $105,000 an hour
- Weekend availability
- Azure
- Organisational skills
- SharePoint
- Annual leave
- Parental leave
Handy Person
BGIS —Brisbane Airport QLD
- Overtime
- Customer service
- Senior Secondary Certificate of Education
- Plumbing
- Parental leave
- Referral program
9d
Security Officer - QLD TAFE Southbank
Downer Group —South Brisbane QLD
- Full-time
- Writing skills
- University
- Education
- Employee assistance program
9d
Mechanical Diagnostic Technician
Smart AVR —Nerang QLD
- Full-time
- Office
- Analysis skills
- Computer skills
11d
Principal Testing Officer, NAPLAN Unit
Queensland Government —Brisbane QLD
9d

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Desktop & Network Support Engineer

Rextechnologies pty. limited.
Mackay QLD

Quick Apply

Job Details

Subcontract | Full-time | Contract | Freelance
From $29.99 an hour
11 days ago

Qualifications

SCCM
Customer service
Microsoft Office
ServiceNow

Full Job Description

About the job:

Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference.

ABOUT US: -

Rex Technologies, is a leading IT Managed and infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction – all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide.

Our URL: - https://www.rextechnologies.com.au

JOB DESCRIPTION: - Desktop Support Engineer

Roles & responsibilities:

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Required Technical Skills- Ticketing Systems – ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.

Functions include:

· Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

· Excellent communication relationship-building and internal customer service skills

· Willing to work off-hours and weekends when required for projects or emergency support.

· Provide first level contact and problem resolution for customer issues.

· Work with Third Party Vendors to remediate complex AV issues as needed.

· Provide timely communication on issue status and resolution.

· Maintain ticket updates for all reported incidents.

· Install, upgrade, support and troubleshoot Windows 11, Windows 10 and Microsoft Office 2019, 2021 and 365, Cisco Jabber, another authorized desktop application.

· Should have basic knowledge of Mac operating system, to support Apple pc users.

· Install, upgrade, support and troubleshoot for printers, computer hardware.

· Performs general preventative maintenance tasks on computers, laptops, printers.

· Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

· Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

· This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

· Provide L1 – L2 support to non‐network attached printers.

Job Types: Full-time, Freelance, Contract

Pay: From $29.99 per hour

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in queensland

Desktop & Network Support Engineer

IT Support Officer

IT Service Desk Analyst

IT Service Operations Analyst

Casual Support Officer

Attendant - Helpdesk

Desktop Support Engineer

Systems Administrator I

Customer Service Travel Helpdesk

ICT Support Position

IT Support Officer - Broadbeach, QLD

Senior Service Desk Analyst

Handy Person

Security Officer - QLD TAFE Southbank

Mechanical Diagnostic Technician

Principal Testing Officer, NAPLAN Unit

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