In-Demand Head of risk management Jobs in Queensland

Team Leader Fraud Investigations
Auto & General Holdings —Kawana Waters QLD
- Management
- Customer service
- In-person
- Parental leave
- Employee discount
Quick Apply
11d
Head of Customer Care
Mosaic Property Group —Brisbane QLD
- Customer service
- Leadership
Head of Moderate Home Claims
Auto & General Holdings —North Lakes QLD
- No degree
- Communication skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
11d
Head of Product - Datascape
Datacom —Brisbane QLD
- Hybrid work
- AI
Quick Apply
Employee Relations Manager
QIC Limited —Brisbane QLD
- Full-time
4d
Team Leader, Collections (QLD)
People's Choice Credit Union —Queensland
- Full-time
- Hybrid work
- Leadership
- Health insurance
- Employee assistance program
8d
Facilities & Minor Works Manager
Burger Urge —New Farm QLD
- Budgeting
- Communication skills
8d
Head of Clinical Care and Governance
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Nursing
- Bachelor's degree
- Health insurance
- Work from home
8d
Head of Quality
Siemens Energy —Bowen Hills QLD
- Full-time
- Management
- Engineering
- Bachelor's degree
5d
Head of Technology
Vincents —Brisbane QLD
- Full-time
- Hybrid work
- AI
- Communication skills
- Referral program
Quick Apply
4d
Fraud Investigator
Auto & General Holdings —Kawana Waters QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
11d
Underwriter, Cyber
QBE —New Auckland QLD
- Part-time
- Hybrid work
4d
Business Partner WHS and RTW
Suncare Community Services —Maroochydore QLD
- $15,900 a year
- Full-time
- Analysis skills
- Employee assistance program
1d
Home Service Provider Transformation Lead
Allianz —Brisbane QLD
- Full-time
- Construction
- Leadership
- Communication skills
10d
Service Lead
Airservices Australia —Queensland
- Weekend availability
- Management
- Leadership
- Communication skills
4d
Clinical Team Leader
Clarity Health Care —Rockhampton QLD
- Full-time
- Management
- Master's degree
- Psychology
- Employee assistance program
Quick Apply
Change Analyst
People's Choice Credit Union —Queensland
- Full-time
- Hybrid work
- Analysis skills
- Health insurance
- Employee assistance program
2d
Area Lead
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
3d
Head of Claims - General Insurance Consumer
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Parental leave
Senior Manager - Infrastructure Operations
Origin Energy —Brisbane QLD
- Communication skills
4d

I want to receive the latest job alert for head of risk management in queensland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of risk management jobs near queensland

Caregiver jobs in Brisbane QLD

Employee Relations Manager jobs in Brisbane QLD

Product Developer jobs in Sydney Nsw

Product Area Lead jobs in Docklands Vic

Nurse Manager jobs in Sydney Nsw

Senior Operations Manager jobs in Sydney Nsw

Senior Operations Manager jobs in Townsville Qld

Senior Operations Manager jobs in Melbourne Vic

Senior Operations Manager jobs in Denmark Wa

Network Operations Center jobs in Sydney Nsw

Clinical Pharmacist jobs in Melbourne Vic

Team Member, Kmart jobs in Ellenbrook Wa

Clinical Team Leader jobs in Fernvale Qld

Team Member, Kmart jobs in Aspley Qld

Casual Team Member, Cotton On jobs in Sydney Nsw

Clinical Team Leader jobs in Davoren Park Sa

Customer Service Officer jobs in Sydney Nsw

Service Leader jobs in Burwood East Vic

Community Service Cert 3 jobs in Melbourne Vic

Food Service Assistant jobs in Tarneit Vic

Team Leader Fraud Investigations

Auto & General Holdings -
Kawana Waters QLD

Quick Apply

Job Details

Permanent
11 days ago

Benefits

Employee rewards program
Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Management
Customer service
Leadership

Full Job Description

About the Role

As our new Fraud Investigations Team Leader will be responsible for leading, coaching and developing a team of Fraud Investigators. You will monitor and improve performance, engagement & productivity while assisting the team to develop effective investigative and claims resolution strategies.

You will:

Manage, lead and coordinate investigations and complaints against Auto & General in an efficient, effective, and timely manner
Lead the investigations team to deliver optimal claims and operating cost outcomes while providing high-level customer service
Take responsibility for determining, implementing, and maintaining appropriate investigations and complaints, operational frameworks, plans and management strategies that contribute to meeting Claims Investigation unit objectives and reflect legislative responsibilities
Provide technical guidance and act as an escalation point on potential fraudulent claims and complaints, as well as monitoring and managing incoming work volumes, ensuring service levels are achieved, managing monthly KPI’s, identifying & championing process improvement and maintaining regular reporting
Provide constructive feedback and address any performance issues individually while nurturing a high performing & engaged workforce promoting a culture of “one team”
Ensure your team complies with all requirements relating to risk management activity and constantly ensure that risk management is at the forefront of your teams’ culture and processes
Escalate identified risks to relevant stakeholders and liaising with Head of Fraud & Claims Investigations to remediate.
Ensure effective management of all Internal Investigations and alignment to Group Internal Investigations & Intelligence Operating Model and Fraud Management Policy

What experience you’ll bring:

Strong ability to coach, motivate and influence team members in a fast-paced environment, along with the ability to give feedback & drive a collaborative, high performance culture
Strong Stakeholder engagement, team, and management skills, with experience in customer resolution
An inclusive state of mind, with the ability to work alongside a diverse team
Excellent relationship development skills applied within a customer service and team leadership role
Demonstrated knowledge of counter fraud techniques, Code of Practice, non-disclosure and ‘upmost good faith’ is preferable
A background in a fraud environment would be desirable with experience in dealing with complex investigations
A degree in Fraud investigation or a degree of similar value, desirable

The Benefits of working with us;

Location – This role will be based in our Kawana office.
Extra leave - enjoy a paid 'ME' day and one paid volunteer leave day each year, plus the option to purchase up to two additional weeks of leave
Paid parental leave - We support our new parents with paid parental leave and other benefits.
Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
Employee discounts - You’ll receive discounts on Budget Direct insurance products.
Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.

About Us:

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

head of risk management jobs in queensland

Team Leader Fraud Investigations

Head of Customer Care

Head of Moderate Home Claims

Head of Product - Datascape

Employee Relations Manager

Team Leader, Collections (QLD)

Facilities & Minor Works Manager

Head of Clinical Care and Governance

Head of Quality

Head of Technology

Fraud Investigator

Underwriter, Cyber

Business Partner WHS and RTW

Home Service Provider Transformation Lead

Service Lead

Clinical Team Leader

Change Analyst

Area Lead

Head of Claims - General Insurance Consumer

Senior Manager - Infrastructure Operations

I want to receive the latest job alert for head of risk management in queensland

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected