About us
aXcelerate is a leading Australian SaaS company transforming the way organisations develop skills, manage learning, and build workforce capability. Our integrated platform combines a powerful Student Management System (SMS), Learning Management System (LMS), and Skills, our workforce competency management solution, to help training providers, enterprises, and government organisations simplify compliance, streamline operations, and develop confident, capable workforces.
Trusted by over 1,300 organisations and powering more than 2.8 million learners, we're redefining how learning and workforce capability are managed across Australia as we expand our impact internationally.
Recognised as a Great Place to Work for three consecutive years, we're proud to foster a culture where our people are empowered to innovate, collaborate and grow. We believe our success comes from creating an environment where ideas are valued, curiosity is encouraged, and every individual has the opportunity to make a meaningful impact.
As we continue our exciting growth journey, there's never been a better time to join a team that's shaping the future of education technology. Whether your passion lies in technology, customer success, sales, marketing, product, or corporate services, you'll find opportunities to grow your career, work alongside talented people, and help create solutions that make a real difference.
The Role
As Head of AI, you'll be aXcelerate's dedicated technical subject matter expert for artificial intelligence, sitting within Engineering.
You'll lead hands-on delivery of AI-powered product features and AI-assisted software development practices, and lead our AI Squad - translating AI strategy into working product features and engineering practice, and giving our CTO and other Engineering and Product leaders a trusted technical resource for AI-related decisions.
What you'll be doing:
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Lead the AI Squad to deliver our “Work-as-a-Service” roadmap, building AI agents capable of taking meaningful action on behalf of users.
- Partner with Product, Engineering, Design and customer-facing teams to identify and prioritise AI opportunities that create customer value.
- Champion the effective use of AI throughout the software development lifecycle, guiding Engineering teams on AI-assisted development practices, tooling and workflows.
- Act as the go-to technical SME on AI capabilities, tools and emerging trends, providing input to our AI strategy and roadmap.
- Support the implementation of AI governance frameworks and policies through technical execution, documentation and expertise.
- Act as a technical resource for Engineering and Product teams evaluating or implementing AI use cases, and supporting AI literacy through training and knowledge sharing.
- Lead, mentor and develop a high-performing AI Squad, building a culture of experimentation, innovation and responsible AI usage.
- Manage the AI Squad's budget, roadmap and resource planning, and track AI Squad OKRs and performance metrics.
- Provide regular updates to the CTO on AI Squad initiatives, outcomes, risks and opportunities.
What we're looking for:
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Demonstrated leadership experience within AI, software engineering, data science, machine learning or related technology disciplines.
- Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, machine learning and AI-enabled development tools.
- Proven experience delivering technology products or solutions in a SaaS environment, with experience in AI-assisted software development methodologies and tooling.
- Familiarity with data privacy, cybersecurity and regulatory considerations relating to AI.
- Experience building and leading high-performing technical teams, and implementing AI governance, risk management or responsible AI frameworks.
- Strong commercial and strategic thinking skills, with excellent stakeholder engagement and communication skills, including the ability to communicate complex concepts to non-technical audiences.
- Demonstrated ability to influence and guide senior leaders without direct authority.
- Desirable: experience developing AI-powered SaaS products, or experience within education technology or the Vocational Education and Training (VET) sector.
What's on offer:
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A vibrant, supportive and team-oriented culture, with regular team activities and social events
- A focus on professional development, with internal and external training, and a personal $2000 annual professional development budget
- Access for you and your family to an Employee Assistance Program and its resources
- Opportunities for career advancement through our talent nurture program that provides career pathways across the business.
- On-site healthy snacks, coffee machine, regular breakfasts and celebrations.
- Hybrid working environment, office close to public transport
How to Apply
Please submit an up-to-date resume outlining your suitability for the role. For any queries please contact [email protected]
We're committed to promoting diversity in the workplace and encourage people from all backgrounds to apply. We're looking for people who identify with our values - H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, while also bringing an individual perspective to their work. If you require any reasonable adjustments during the application process, please let us know.
We’re proud of our heart values! The meaning of HEART goes beyond the literal values in the acronym. It’s a symbolic reference to the organ that gives life, warmth, rhythm, circulation, and connection.
