In-Demand customer success manager Jobs in queensland

Enterprise Customer Success Manager
Tanda —Fortitude Valley QLD
- From $100,000 a year
- Full-time
- In-person
Quick Apply
Account Manager - Toowoomba
Telstra —Toowoomba QLD
- Full-time
- CRM software
- Organisational skills
Customer Service Manager
Crucial Dimensions —Surfers Paradise QLD
- $80,000 - $90,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Psychology
Quick Apply
Regional Territory Manager
Opal. —Rocklea QLD
Assistant Venue Manager
Burleigh Pavilion —Burleigh Heads QLD
Customer Success Manager
Gallagher —Southport QLD
- Management
- Analysis skills
- In-person
- Free parking
Department Manager Opportunities
Coles Supermarkets —Thuringowa Central QLD
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
Customer Success Manager
Gallagher Group —Gold Coast QLD
- Management
- Analysis skills
- In-person
- Free parking
Service Executive
Aon Corporation —Surfers Paradise QLD
- Hybrid work
- Communication skills
Department Manager
Spotlight —Toowoomba QLD
- Full-time
- Merchandising
- First Aid Certification
- Leadership
- Profit sharing
- Employee assistance program
Manager - CITEC Procurement
Queensland Government —Brisbane QLD
- Organisational skills
14d
MECCA Launceston - Management Expression of Interest
Mecca Brands Pty Ltd —Queensland
- Full-time
- Leadership
Caretaking Click&Collect Manager
Coles Supermarkets —Pacific Paradise QLD
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
MECCA Albury - Management Expression of Interest
Mecca Brands Pty Ltd —Queensland
- Part-time
- Leadership
Account Manager
Arrow Executive Sales —Brisbane QLD
- $160,000 a year
- Full-time
- Construction
Commercial Manager
Golding Contractors —Yatala QLD
- Full-time
- Communication skills
13d
Branch Manager - Dalby, QLD
Nutrien Ag Solutions Limited —Dalby QLD
- $157,590 - $262,650 a year
- Full-time
- Parental leave
Rural Manager
Rabobank —Ingham QLD
- Full-time
- Customer service
- Annual leave
- Parental leave
Territory Manager
Victaulic —Queensland
- Full-time
- Business development
- Analysis skills
13d
Duty Manager
Australian Venue Co —Mackay QLD
- $76,000 a year
- Weekend availability
- Supervising experience
- Cash handling

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customer success manager jobs near queensland

Enterprise Customer Success Manager

Tanda -
Fortitude Valley QLD

Quick Apply

Job Details

Full-time
From $100,000 a year

Full Job Description

Background

We’ve built the market’s best Workforce Management, HR, and Payroll software.

That’s why so many large businesses choose Tanda. They’re able to eliminate compliance headaches, automate employer admin, and control labour costs - at scale.

To meet growing demand, we’re investing heavily in account management and hiring an Enterprise Customer Success Manager.

Overview

The purpose of the Enterprise Customer Success Manager role is to ensure your customers renew with Tanda. This is achieved by ensuring they get the most value out of the product and have a great relationship with us.

Responsibilities & Duties

Build great relationships beyond your designated contact, including the executive team and other relevant roles within your accounts.
Own the whole renewal process for your customers.
Stay on top of changes to the business, including key staffing changes, market/industry shifts, changes in company priorities, and new systems.
Take ultimate ownership for the success of your accounts.
Handle customer concerns that get escalated to you from support.
Have a strong understanding of Tanda’s products so you can become a trusted advisor to your customers on how to achieve their goals, as well as handle support escalations.
Proactively track customers’ adoption of features, look for opportunities where they can get value from unused features, and help them roll out.
Help sales by identifying opportunities to upsell customers, and make introductions when contacts you have a relationship with move to a different business.
Intimately know things about how your customers manage their business and their processes to better inform the product team of what to build and iterate on.
Collaborate with all teams at Tanda to achieve wider company goals.

The Company

Tanda is an established, fast-growing tech company. Our mission is to eliminate employment friction so businesses can employ with confidence. We are doing this by building Australia’s leading all-in-one workforce management platform.

The key parts of our platform include rostering, time & attendance, staffing optimisation, employee engagement, payroll, and labour compliance. Most of our activities centre around engineering, marketing, sales, research, and supporting functions.

We service thousands of Australian clients from our Brisbane headquarters and globally with offices in Chicago and London.

This is an on-site position located at our Brisbane headquarters.

Further Benefits

Autonomy & Ownership: You will be able to make meaningful decisions in carrying out your job.

Real Projects: We hire based on real demand, not arbitrary hiring or funding rounds.

A Team: You will work with highly skilled and competent colleagues.

Impactful Work: Our software provides significant value to our customers, and your role is directly part of this.

Culture: You will be part of a passionate team that doesn’t suffer boredom easily.

Quick Apply

Refine Your Search

customer success manager jobs in queensland

Enterprise Customer Success Manager

Account Manager - Toowoomba

Customer Service Manager

Regional Territory Manager

Assistant Venue Manager

Customer Success Manager

Department Manager Opportunities

Customer Success Manager

Service Executive

Department Manager

Manager - CITEC Procurement

MECCA Launceston - Management Expression of Interest

Caretaking Click&Collect Manager

MECCA Albury - Management Expression of Interest

Account Manager

Commercial Manager

Branch Manager - Dalby, QLD

Rural Manager

Territory Manager

Duty Manager

I want to receive the latest job alert for customer success manager in queensland

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