In-Demand Administrative associate Jobs in Queensland

Engagement Associate
Cochlear Ltd —Brisbane QLD
- Full-time
- Sales
- Customer service
- Databases
1d
Retail Customer Service Officer
Australia Post —Dalby QLD
- $35.01 - $37.42 an hour
- Monday to Friday
- Customer service
- Administrative experience
- Recruiting
Administration Officer
Griffith University —Southport QLD
- $82,415 - $92,456 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- University
- Work from home
Quick Apply
3d
Program and Project Administrator
Surface Projects Pty Ltd —Northgate QLD
- $79,500 - $82,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Construction
- Employee assistance program
Quick Apply
10d
Resales Associate - Hope Island & Pimpama
Stockland —Queensland
- Contract
- CRM software
- Customer service
- Microsoft Office
1d
Administrative Officer (DVCI)
Griffith University —Meadowbrook QLD
- $82,415.66 - $92,456.55 a year
- Contract
- University
- Recruiting
- Parental leave
Quick Apply
8d
People and Culture Officer
Employment Hero —Lutwyche QLD
- $90,000 - $95,000 a year
- Part-time
- Hybrid work
- Customer service
- No degree
- Organisational skills
- Annual leave
1d
Clinical Research Associate (Level I/II)
Thermo Fisher Scientific —Almaden QLD
- Full-time
- Laboratory
- Patient monitoring
- Microsoft Office
- Parental leave
- Employee assistance program
Human Resources Officer (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Full-time
- Hospitality
- Administrative experience
- Human resources
Client Associate
Findex —Townsville QLD
- Full-time
- Management
- Administrative experience
- Financial services
Purchasing Manager
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Communication skills
- Negotiation
Casual Retail Sales Associate-Dalby
Amplifon —Dalby QLD
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
11d
Clinic Support Officer
Griffith University —Chirn Park QLD
- $76,126 - $80,321 a year
- Part-time
- Microsoft Office
- Clinic
- University
- Work from home
Quick Apply
12d
Office Manager
Kangoo Pty Ltd —Morningside QLD
- $75,000 - $85,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Hospitality
- Employee discount
Quick Apply
Casual Retail Sales Associate - Toowoomba
Amplifon —Toowoomba QLD
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
11d
Wedding Sales Executive
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Negotiation
- Resort
Mechanic
Neuron Mobility —Townsville QLD
- $70,000 - $85,000 a year
- Weekend availability
- Management
- Warehouse experience
- In-person
Quick Apply
5d
Business Development Manager Associate
Murphy Builders QLD Pty Ltd —Mooloolaba QLD
- Full-time
- CRM software
- Office
- Administrative experience
Quick Apply
Sales Associate
Campbell Property Group —Springfield QLD
- Temporary
- Sales
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
2d
Associate - Workplace/Public Law
MinterEllison —Brisbane QLD
- Contract
- Research
- Administrative experience
- AI

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administrative associate jobs near queensland

Engagement Associate

Cochlear Ltd -
Brisbane QLD

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Sales
Customer service
Databases
Administrative experience
Organisational skills
Communication skills

Full Job Description

Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

The Opportunity

We are seeking an empathetic and commercially minded Engagement Associate to join our ANZ team. Preferred Locations include Brisbane, Melbourne or Sydney.

In this role, you will act as a trusted guide for prospective candidates considering cochlear implantation—providing personalised support, sharing insights, and building confidence throughout their journey from initial enquiry through to surgery.

This is a highly collaborative role where you will partner closely with Marketing, Sales, Clinical and Customer Service teams to deliver a seamless consumer experience and drive strong conversion outcomes.

By reaching out to consumers and offer them valuable insights through mentoring, you will play an important role in helping our customers to Hear now. And Always.

Please note: This is a 12 Month Maternity leave position until October 2027.

Key Responsibilities include:

Consumer Engagement & Communication

Manage and prioritise inbound and outbound consumer enquiries, delivering timely and personalised support
Act as the primary contact for candidates via phone, email and events
Guide candidates through the hearing implant journey with empathy, clarity and accurate information
Build and maintain trusted relationships with consumers, clinicians, and the Cochlear recipient network
Support and attend consumer and professional events to proactively engage and nurture candidates

Cross-functional Collaboration

Partner closely with Marketing to optimise consumer engagement strategies and lead management
Work with Sales and Clinical teams to connect candidates with appropriate programs and services
Contribute to a consistent and high-quality candidate experience across all touchpoints

Data Tracking & Insights

Track all consumer interactions using CRM and business systems
Analyse lead flow, conversion trends and engagement metrics to support market growth
Identify emerging trends and provide recommendations to enhance performance

Follow-up & Candidate Experience

Maintain rigorous follow-up on all consumer interactions, ensuring no opportunity is missed
Deliver a high-touch, personalised experience that builds trust and confidence

Administrative Support

Provide operational support to Marketing and Field teams
Contribute to continuous improvement of processes and systems

About You

You are a strong communicator who thrives on building relationships and supporting people through important decisions. You bring both commercial acumen and emotional intelligence to every interaction.

Required Skills & Experience

Proven experience (3+ years) in sales, preferably within healthcare or consumer-facing roles
Strong influencing and persuasive communication skills (particularly over the phone)
High emotional intelligence, with the ability to tailor communication to diverse audiences
Excellent interpersonal skills and ability to build trust quickly
Strong organisational skills with ability to manage multiple priorities and follow-ups
Comfortable using CRM systems, databases, and digital tools

Desirable

Experience in patient support programs or consumer engagement roles
Background in audiology, speech & language, or healthcare
Personal connection to hearing loss or Cochlear products (advantageous but not essential)

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

Apply Now

Refine Your Search

administrative associate jobs in queensland

Engagement Associate

Retail Customer Service Officer

Administration Officer

Program and Project Administrator

Resales Associate - Hope Island & Pimpama

Administrative Officer (DVCI)

People and Culture Officer

Clinical Research Associate (Level I/II)

Human Resources Officer (Pre-Opening)

Client Associate

Purchasing Manager

Casual Retail Sales Associate-Dalby

Clinic Support Officer

Office Manager

Casual Retail Sales Associate - Toowoomba

Wedding Sales Executive

Mechanic

Business Development Manager Associate

Sales Associate

Associate - Workplace/Public Law

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Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

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