In-Demand Work from home call centre Jobs in Perth Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Service Officer
Amana Living —Perth WA
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee assistance program
6d
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction
- Annual leave
- Parental leave
12d
Fraud Detection Officer Perth
Bankwest —Perth WA
- Full-time
- Remote
- Customer service
- Financial services
- Work from home
Claims Assist Specialist
Royal Automobile Club of WA —West Perth WA
- Rotating roster
- Remote
- Customer service
- Communication skills
- Work from home
9d
Compliance Consultant - Hybrid
HIF —Perth WA
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Health insurance
5d
Field Research Officer - WA - Perth
Roy Morgan —Perth WA
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
GP Sales Representative - South WA
BI Australia —Perth WA
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
Residential Sales Officer
Wesfarmers Chemicals, Energy and Fertilisers (WesCEF) —Perth WA
- Full-time
- Remote
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee discount
2d
Workforce Supply, Mobility and Reform - L2-7 - Talent Register
Department of Education —East Perth WA
- $76,912 - $149,485 a year
- Full-time
- Remote
- Parental leave
Director Therapeutic Residential Care & Director Secure Care
Department of Communities —Perth WA
- $171,519 - $185,781 a year
- Full-time
- Bachelor's degree
- Psychology
- Social Work
- Health insurance
- Work from home
10d
Member Service Consultant
Royal Automobile Club of WA —West Perth WA
- Full-time
- Sales
- Customer service
Member Services Consultant
Royal Automobile Club of WA —West Perth WA
- Full-time
- Sales
- Customer service
10d
Senior Emergency Management Officer
North Metropolitan Health Service —Stirling WA
- $122,597 - $130,265 a year
- Weekend availability
13d
Senior Accountant - Public Practice
Sleek —Perth WA
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- AI
- Communication skills
- Annual leave
- Work from home
Quick Apply
Casual Pool - Lifeguard - Beatty Park
City of Vincent —Leederville WA
- Weekend availability
- First Aid Certification
Risk Services Executive (Outbound Sales Insurance)
Capricorn —Perth WA
- Full-time
- Sales
- Financial services
- Wellness program
- Parental leave
Quick Apply
Risk Services Executive (Outbound Sales Insurance)
Capricorn Society Limited —Perth WA
- Full-time
- Sales
- Financial services
- Wellness program
- Parental leave
Risk Manager
HIF —Perth WA
- Full-time
- Financial services
- Leadership
- Communication skills
- Health insurance
6d

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

work from home call centre jobs in perth wa

Customer Service Specialist

Customer Service Officer

Customer Service Officer (Member Services Consultant)

Customer Service Agent

Fraud Detection Officer Perth

Claims Assist Specialist

Compliance Consultant - Hybrid

Field Research Officer - WA - Perth

GP Sales Representative - South WA

Residential Sales Officer

Workforce Supply, Mobility and Reform - L2-7 - Talent Register

Director Therapeutic Residential Care & Director Secure Care

Member Service Consultant

Member Services Consultant

Senior Emergency Management Officer

Senior Accountant - Public Practice

Casual Pool - Lifeguard - Beatty Park

Risk Services Executive (Outbound Sales Insurance)

Risk Services Executive (Outbound Sales Insurance)

Risk Manager

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