Join Our Growing Perth Team!
A brand-new chapter for Bupa Medical Visa Services
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.
As demand for our services continues to grow across Western Australia, we're excited to announce the opening of a second Bupa Medical Visa Services centre in Perth.
This isn't replacing our existing Perth clinic, it's an exciting opportunity to services more customers, quicker!
We've listened to our customers and responded to growing demand by creating a brand-new, purpose-built centre, designed to deliver an exceptional experience for both our customers and our people.
As we prepare to open our newest location, we're looking for talented people across a range of clinical, operational and customer-focused roles to join us. Opportunities are available within our new centre and across our existing Perth team.
If you're looking for the chance to grow your career, while helping people from around the world transform their Australian journey, we'd love to hear from you.
About Bupa Medical Visa Services
You may know Bupa for health insurance, dental & optical care, and aged care services.
What many people don't know is that Bupa Medical Visa Services delivers visa medical assessments on behalf of the Australian Government for people applying for visas to live, work or study in Australia.
Every year, we help hundreds of thousands of people take an important step toward building their future in Australia, and we're proud to play a role in protecting Australia's population health while delivering an outstanding customer experience.
Why it’s an exciting time to join us!
Our Perth team has experienced significant growth over recent years, and we're continuing to invest in our people, our customers and our facilities.
Our new centre offers:
- A modern, purpose-built working environment
- A supportive and collaborative team culture
- Opportunities to learn, develop and progress your career
- The chance to help shape the culture and success of a newly opened centre
- The stability and support of a global healthcare organisation
Whether you're an experienced professional or looking for your next career move, you'll join a team that's passionate about delivering exceptional service and making a genuine difference in people's lives.
The purpose of this job
Our Receptionist-Concierge’s are the first point of contact for our customers in our Visa Medical Assessment Centres and provide information and instructions to help guide our customers through the medical assessment process - making sure that customers are aware of what they need to do and why.
You will be part of a welcoming and diverse team, working together to deliver a seamless, professional and customer-centred experience.
Key responsibilities may include:
- Conducting an identity and security check and escalate any identified risks
- Processing payments via EFTPOS
- Confirming customer documentation is completed to requirements and processing forms
- Confirming which examinations the customer is required to complete and explaining this to the customer
- Entering required data and information into customer management systems and databases
- Explaining the steps throughout the visa medical examination and ensuring the customer understands the key elements of the visa medical examination process
What you’ll need to make it possible
We're looking for people who:
- Demonstrated customer focus and a professional, service-orientated and helpful approach
- Excellent attention to detail and the ability to deliver accurate and constant outcomes in a busy and repetitious environment
- Well-developed communication skills, with the ability to communicate effectively with a wide range of customers and staff, including people from culturally and linguistically diverse backgrounds and adapting communication style to meet the needs of the customer as well as convey information and key points clearly and concisely
- Sound IT and computer skills
- The ability to work effectively within a highly structured environment driven by procedure and process, and adhere to established processes, quality standards and targets
- Put customers at the heart of everything they do
- Thrive in a team environment
- Communicate confidently and professionally
- Demonstrate strong attention to detail
- Are committed to delivering high-quality outcomes
- Value diversity, inclusion and respectful care
Why you'll love it?
- Be part of an exciting growth story in Perth
- Opportunities available across multiple locations
- Experienced and supportive leaders and teams
- Career development opportunities with a global healthcare leader
- Reward and recognition programs
- Bupa product and service discounts
- Meaningful work that positively impacts customers and communities
At Bupa, helping people live longer, healthier, happier lives isn't just what we do—it's why we're here.
Ready To Join Us?
If you're excited by the opportunity to be part of the next chapter of Bupa Medical Visa Services in Perth, we'd love to hear from you.
Apply now. Interviews will commence as soon as applications are received.
Please note, we’ll be looking to onboard and train in September 2026, with a Criminal History check to be completed prior to commencement.
As part of the application process, you may be invited to complete a short online interview powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths.
Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.
