In-Demand Cybersecurity manager Jobs in Perth Wa

Service Delivery Manager - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
Quick Apply
Application Manager
ATCO Gas Australia —Jandakot WA
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
9d
Head of Secuity Operations
Vocus —Perth WA
- Full-time
- Hybrid work
- Azure
- AWS
- Parental leave
- Fuel discount
Quick Apply
1d
Application Manager
ATCO Gas —Jandakot WA
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
9d
Finance Systems Control Manager
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Work from home
2d
Experience Product Manager
Royal Automobile Club of WA —West Perth WA
- Full-time
- Agile
- Communication skills
- Negotiation
8d
Technical Account Manager/Partner - OSIT
Lyra Technology Group —Osborne Park WA
- Full-time
- Hybrid work
- Management
- IT
- Leadership
Quick Apply
Agentic Support Analyst
Illuminance Solutions —Perth WA
- Azure
- SharePoint
- APIs
3d
Channel Account Manager - Perth
Fortinet —Perth WA
- Full-time
- Management
- Sales
- Salesforce
4d
Cyber Security Engineer (IT)
Serco Plc —Murdoch WA
- Full-time
- Management
- Computer Science
- Analysis skills
Identity Account Manager
Palo Alto Networks —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce
14d
Data & AI Governance Specialist | Senior Manager
PWC Australia —Perth WA
- AI
- Communication skills
- Parental leave
3d
Deskside Services Administrator
Epiq Systems, Inc. —Perth WA
- Full-time
- Azure
- Customer service
- Analysis skills
IT Auditor | Senior Manager| Risk and Controls Assurance
PWC Australia —Perth WA
- Business development
- AI
- Leadership
- Parental leave
BMS Service Engineer
Schneider Electric —Perth WA
- Overtime
- HVAC
- Communication skills
- Fuel card
- Employee discount

More jobs to discover

Find similar jobs that you might be interested in.

Operations Manager
Tydi Group Pty Ltd —Perth WA
The business supports clients in commercial, residential, retail and hospitality environments and is committed to reliable service delivery, workplace safety,…
$92,000 a year
Quick Apply
Application Manager
ATCO Gas Australia —Jandakot WA
Access to corporate discounts, including health insurance, banking and fitness clubs. Ensure business-critical applications remain secure, compliant and…
9d

I want to receive the latest job alert for cybersecurity manager in perth wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cybersecurity manager jobs near perth wa

Service Delivery Manager - Newtrend IT

Lyra Technology Group
Kewdale WA

Quick Apply

Job Details

Permanent | Full-time

Qualifications

ConnectWise
ITIL Certification
System administration
Azure
Management
Customer service
Disaster recovery
IT support
ISO 27001
Cybersecurity
Leadership
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Reporting to the CEO, you will lead and develop the Service Desk, Onsite, Workshop, Escalations, and Monitoring & Automation teams, driving service excellence, operational performance and continuous improvement. This is a leadership-focused position, not a hands-on technical role, but your technical background will enable you to provide informed direction, coach your teams and maintain high service standards.

Responsibilities

Lead the Service Desk, Onsite, Workshop, Escalations and Monitoring & Automation functions.
Drive service performance by managing KPIs, SLAs, ticket quality and operational reporting.
Coach, mentor and develop Team Leaders and service staff through regular performance reviews and training plans.
Oversee ticket lifecycle management, resource allocation and service queue performance.
Act as the senior escalation point for client service issues, ensuring excellent customer outcomes.
Improve service processes, governance and operational consistency across the business.
Monitor workforce capacity, scheduling and service delivery performance.
Collaborate with Projects, Account Management, Sales and Technical teams to deliver seamless customer experiences.
Use operational data and reporting to identify trends, improve performance and implement continuous improvements.
Foster a culture of accountability, ownership and exceptional customer service.

Skills required

A minimum of 5’ years previous experience leading a Service Desk or Service Delivery function, ideally within a Managed Service Provider (MSP).
Strong technical background in IT support, infrastructure or systems administration.
Proven leadership experience managing managers and technical teams.
Experience managing SLAs, KPIs, service quality and operational performance.
Strong understanding of ticket lifecycle management, escalations and resource planning.
Excellent communication, coaching and stakeholder management skills.
Ability to analyse service metrics and implement measurable improvements.
Commercial awareness with an understanding of how service performance impacts business outcomes.

Desirable

Experience with ConnectWise Manage or similar PSA platforms.
ITIL certification or practical ITIL experience.
Microsoft, Azure, networking or cybersecurity certifications.
Experience managing multiple IT service functions within an MSP.
Knowledge of Microsoft 365, Azure, Windows Server, networking, cybersecurity, backup and disaster recovery solutions.
Experience working within ISO 27001-aligned environments.

Benefits

Genuine autonomy to build standards, processes and high-performing teams.
Ongoing professional development and leadership growth opportunities.
Be part of a values-driven organisation that believes in accountability, respect, teamwork and doing the right thing.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

cybersecurity manager jobs in perth wa

Service Delivery Manager - Newtrend IT

Application Manager

Head of Secuity Operations

Application Manager

Finance Systems Control Manager

Experience Product Manager

Technical Account Manager/Partner - OSIT

Agentic Support Analyst

Channel Account Manager - Perth

Cyber Security Engineer (IT)

Identity Account Manager

Data & AI Governance Specialist | Senior Manager

Deskside Services Administrator

IT Auditor | Senior Manager| Risk and Controls Assurance

BMS Service Engineer

More jobs to discover

I want to receive the latest job alert for cybersecurity manager in perth wa

Explore jobs in more locations

Company Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected